Ariston Spares UK Reviews 170

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Well i ordered this part next day delivery last wednesday , expecting it to arrive thursday/Friday. UPS failed to collect the part. (But they did refund me the next day delivery) Had a email conf... See more

Rated 5 out of 5 stars

Excellent service. Called before going in the people there were really helpful. Got the part i wanted within 5 minutes.

Rated 5 out of 5 stars

I have a property in Asia and an ariston water heater installed had a problem so I sent for the local engineer to fix it ( the water heater is only 3yrs old ) the engineer advised me that the pcb w... See more

Rated 5 out of 5 stars

Ariston water heater’s are very easy to connect there’s top fittings or bottom fittings to easily plumbing. Also all parts available. I had many of them in my restaurants over the years. First one I h... See more

Company details

  1. Appliance Parts Supplier

Written by the company

We offer genuine Ariston Spares at trade prices, delivered directly to you. We cater for both domestic and commercial customers and our simple and easy to use website allows you to order a part 24/7 and have it delivered to an address of your choice, whether that by your home, office or a customer's address.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

170 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The driver did not turn up to my house…

The driver did not turn up to my house to deliver. He lied that he did. I had to wait hours before i could collect it from the shop.

30 November 2024
Unprompted review
Ariston Spares UK logo

Reply from Ariston Spares UK

We are sorry to hear that you had problems with the courier. Obviously, we have little control over the 3rd party drivers, but we will take up your complaint with UPS.

Rated 5 out of 5 stars

My experience was just wonderful as I…

My experience was just wonderful as I ordered the wrong part number part by email given to me by Ariston UK head office so when I noticed the difference to the old part i took out of the boiler i hand delivered it back Ariston Spares uk who was just great they now that Ariston boiler uk grave me the incorrect part number and sorted out and had the correct one in stock and a exchange took place, if anyone need a part for a boiler and good service I really recommend Ariston Spares UK,

23 July 2024
Rated 1 out of 5 stars

Poor service trying to get out of…

Poor service trying to get out of replacement faulty item

10 July 2024
Ariston Spares UK logo

Reply from Ariston Spares UK

Hi Andy. We can't find any record of any contact from yourself regarding this part being faulty? We have no problem with replacing defective parts as per our Ts&Cs.

Rated 1 out of 5 stars

UPS are rubbishordered took my money

ordered took my money. never delivered. UPS sent emails 2 days running saying would deliver at 12 next day. stayed in never showed up.

17 June 2024
Ariston Spares UK logo

Reply from Ariston Spares UK

Hi Les, we are sorry to hear this. We don't have any record of you contacting us directly about this issue? We will look into it straight away.

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