Arden Estates Reviews 

937
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and proactive throughout the entire property selling and buying journey. Reviewers consistently highlight that the team provides clear communication, expert market knowledge, and makes the entire process remarkably smooth and stress-free. Though some customers noted that external challenges like slow solicitors or third parties made property transactions rather complicated, the dedicated staff always went above and beyond to keep things moving forward. Consumers truly appreciate the quick response times, friendly attitudes, and personalized guidance provided during all viewings and property valuations.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being extremely helpful, friendly, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing high satisfaction regarding... See more

Customer service

Clients share positive opinions on customer service, highlighting that reviewers consistently experienced... See more

Response time

Customers consistently note positive experiences with response time, describing the service as fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend Arden to anyone looking to sell their property. Dominique was fantastic, so knowledgeable regarding the valuation and the property sold on it's first day of viewings! Leanne, Arden... See more

Company replied

Rated 5 out of 5 stars

I honestly couldn’t recommend Leanne at Arden’s enough. We were the middle house in a relatively simple chain but it was made frustratingly difficult due to our buyers solicitor. Leanne kept us updat... See more

Company replied

Rated 5 out of 5 stars

Would recommend Arden Estates to anyone putting their property on the market. Every member of the team did their job above and beyond! Romily was always in touch and was positive and reassuring, along... See more

Company replied

Rated 5 out of 5 stars

We couldn’t recommend Arden highly enough. They have genuinely gone above and beyond to make our house move as smooth and stress-free as possible. Throughout the process, Arden have been incredib... See more

Company replied


Company details

  1. Real Estate Agents

Written by the company

Our vision is to significantly improve the quality of lives of the people we deal with.


Contact info

4.9

Excellent

TrustScore 5 out of 5

937 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(937)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

All of the agents at the Worcester…

All of the agents at the Worcester offuce were absolutely brilliant! So helpful and went above and beyond to help us with our house sale. They truly cared. Would highly recommend.

28 January 2025
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service they provided.

Rated 5 out of 5 stars

We have recently sold and bought a…

We have recently sold and bought a property with Arden for the second time. The whole process from valuation to exchange was beyond professional. A very heartfelt thank you to Halinka in the Redditch office for going above and beyond, this would never of happened without you.

13 December 2024
Unprompted review
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Reply from Arden Estates

Congratulations Lucie! Thank you for your five-star review, we really do appreciate it! We'll be sure to let Halinka know that you're pleased with service she has provided.

Rated 5 out of 5 stars

Recommended

Everyone we dealt with at Ardens was friendly and professional. They helped make a difficult process as easy as possible, stepping in to communicate with awkward solicitors when needed. Would thoroughly recommend Ardens if you are selling your house.

10 October 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service you have received.

Rated 5 out of 5 stars

Fabulous

Lesley and the team couldn’t have been more helpful when it came to buying our new house. Absolutely faultless service!

6 December 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Charlotte, we really do appreciate it!

Rated 5 out of 5 stars

Arden Estate Agents are fantastic

I would most definitely recommend Leanne Fletcher and all the team at the Worcester office. They made our dream come true by helping us purchase a cottage. Professional, extremely dedicated and just an amazing group. Always proactive to solve issues. Always contactable by phone. Great at keeping you informed by email. We will be eternally grateful for all their hard work. I would give more than 5 stars if I could. Give them a try, you will not be disappointed.

22 October 2024
Unprompted review
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Reply from Arden Estates

Congratulations on the purchase of your dream home Edward! Thank you for your five-star review, we really do appreciate it! We'll be sure to pass on your feedback to Leanne.

Rated 5 out of 5 stars

Arden Estate Agents have been excellent in many ways

Arden Estate Agents have been professional, efficient, honest, helpful and friendly. Always quick to respond to queries, concerns and went beyond the normal duties of an estate agent to help me. I highly recommend them.

11 November 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Maureen, we really do appreciate it!

Rated 5 out of 5 stars

Hardworking and Knowledgeable

Hardworking, knowledgeable and incredibly helpful team at Arden guided us through our property sale in Cofton Hackett

25 October 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Tom, we really do appreciate it!

Rated 5 out of 5 stars

Recently purchased our beautiful home…

Recently purchased our beautiful home from Arden Estates. 🏡 Thank you to Matt for telling me about the property when on another viewing as we would not of viewed it otherwise. Lauren was so lovely when showing us around and was very helpful. Christine was really nice and was very empathetic and reassuring with situations that happened in the chain and a very big thank you to Jayne who chased the sale through to completion, not forgetting beautiful Jodie for sorting the mortgage out with no issues. Had a great service from you all! Thank you so much! Sadie Grant X

19 November 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Sadie, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service they have provided.

Rated 5 out of 5 stars

We sold our property and purchased with Arden Estate Agents in Rubery

We sold our property with Arden Rubery office and also purchased a new home through them. Whoever said that moving home was stressful need to use Arden in future. Romily was fantastic honest and really understood the market in our area. Gracie marketed our property and did an amazing job, Amy chased everything up for us and kept us well informed the whole team were just brilliant I can't recommend them enough. If we decide to move again Arden will be the first agent I go to. Thank you so much all of you for really taking the stress out of the whole process :)

16 October 2024
Unprompted review
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Reply from Arden Estates

Thank you so much for your five-star review Jayne, we really do appreciate it! We'll be sure to let the Rubery team know that you're pleased with the service they have provided.

Rated 5 out of 5 stars

The team at Arden’s have been amazing

The team at Arden’s have been amazing, helpful every step of the way! Great at keeping in contact and updating me on the progression of the sale. I would highly recommend Arden’s and would use this company again in the future, thank you for everything.

15 November 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Emma, we really do appreciate it!

Rated 5 out of 5 stars

Great professional company to deal…

Great professional company to deal with, from the marketing to the handover Amy kept us informed and chased everything up every step of the way making the whole process pretty much stress free.

21 October 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Alan and Jayne, we really do appreciate it! We'll be sure to let Amy know that you're pleased with the service she has provided.

Rated 5 out of 5 stars

Committed and professional

All of the staff we have dealt with at the Worcester office from valuation to completion have been fantastic. They’ve supported, propped up, resolved issues and generally got us through the whole journey. Special mention has to go to Dominique, Milly and Leanne who have been professional and committed to us as sellers - we can wholeheartedly recommend Arden Estate agents!

1 November 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Wendy, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service they have provided.

Rated 5 out of 5 stars

Communication is fantastic

Communication is fantastic. They are tenacious and follow up constantly to ensure that the process is concluded as fast as possible. I would recommend to everyone.

24 October 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Lorna, we really do appreciate it!

Rated 5 out of 5 stars

Leanne at ARDEN and been brilliant in…

Leanne at ARDEN and been brilliant in fact she has been the only person who has been efficient in this whole process! The solicitors were slow and not responsive, but Leanne always kept us up to-date. Leanne had to contact the solicitors on both sides to get the sale through, if everyone had worked as hard as she did then the sale would have gone through months ago, it has been a long process and I was very pleased we had Leanne to help us a long the way.

25 October 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Ingrid, we really do appreciate it! We'll be sure to let Leanne know that you're pleased with the service she has provided.

Rated 5 out of 5 stars

Arden Estate is highly recommended

Peter, Amy and the entire team from Arden Estates were nice and supportive throughout the process, from the very first viewing until completion. Highly recommended.

24 October 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Stephen, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service they have provided.

Rated 5 out of 5 stars

First time buyers with Lesley

We have begun our house buying journey with Arden and have been looked after by Lesley and the team throughout. Whilst solicitors have been slow, Arden have always been quick to respond to emails and picked up the phone to respond to questions asked. We felt Lesley has backed us throughout, this is our first experience buying a house and would highly recommend Arden

3 October 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Emily, we really do appreciate it! We'll be sure to let Lesley know that you're pleased with the service she has provided.

Rated 5 out of 5 stars

Lisa from Arden Worcester

Lisa from Arden Worcester is such a likeable, friendly estate agent. I've viewed a few properties with Lisa and she has some great ideas, with lots of positive spins. I've put an offer in on a house that I previously dismissed. Thoroughly recommended.

18 October 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review and for recommending us, we really do appreciate it! We'll be sure to let Lisa know that you're pleased with the service she has provided.

Rated 5 out of 5 stars

Had several estate agents to view our…

Had several estate agents to view our property for selling, Arden was not the cheapest but Romily was very engaging, warm and humanistic.
She explained the whole process, she made communications very easy. Amy and Grace in the office were great at keeping me up to date and liaised very well with the purchaser.
All gave us very good advice and suggestions throughout.
Arden made the process very smooth, would highly recommend

20 October 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Emmett, we really do appreciate it! We'll be sure to let the team know that you're pleased with the service they have provided.

Rated 5 out of 5 stars

Thank you

Thank you to Arden’s Barnt Green office for getting us through a stressful move
Small dedicated team, all proactive and caring.

4 October 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Sharon, we really do appreciate it! We'll be sure to let the Barnt Green team know that you're pleased with the service they have provided.

Rated 5 out of 5 stars

Very good service

Very good service , especially regarding sales progression which often is overlooked as part of the sales service . Leanne worked tirelessly to get us through to exchange and completion

16 October 2024
Unprompted review
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Reply from Arden Estates

Thank you for your five-star review Mike, we really do appreciate it! We'll be sure to let Leanne know that you're pleased with the service she has provided.

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