date filter screen; time-out was active on older Chrome browser but casino login still worked. Transaction log made the KYC problem feel like another ticket at Sun 7:46.
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Played a slot yesterday and it completely froze during the bonus round. When I refreshed the page my winnings were gone but the balance didnt update. Support said everything was fine, which it clearly... See more
Checked later, Wagering page #71736: bonus expiry moved forward with debit card while I was logged in. Mobile page gave a vague status note after another refresh.
live chat queue 26; email and live chat on the account page gave clashing answers about one withdrawal. Bonus screen showed the wrong status after another refresh.
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The annoying part was round records…
The annoying part was round records stayed blank after a freeze. I looked again later and the screen still showed the same thing.
Cash balance looked wrong..
New casino account
New casino account; the account area became messy at Sat 20:57 once money was involved. Cashier screen clashed with the chat answer while the cashier still said failed.
Deposit screen timed out
Deposit screen timed out. Retried. Timed out. THIRD go it worked but the bonus did not attach because the offer clock had run out in between.
I made a 70 € deposit by e-wallet
I made a 70 € deposit by e-wallet. Balance updated, but transaction history kept the payment as pending for hours.
The English rules and promo page showed…
The English rules and promo page showed different wagering.
support cant see the bonus engine
support cant see the bonus engine, they admitted it, so theres nobody to ask
Again.
Again.. Karina from support said wait 24h; the cashier status never moved not again
Noticed this once Cashier Fri 16:23…
Noticed this once Cashier Fri 16:23 because the payout button froze on the account page and left a duplicate cashout row. Support reply stayed blank at Fri 14:11.
I contacted support through email…
I contacted support through email because the lobby was buried under promo banners. The answer did not solve anything and arrived much later
Payment page was cluttered
My main problem was that the app signed…
My main problem was that the app signed me out repeatedly.
I submitted request 90812 via the…
I submitted request 90812 via the contact form. Email caught the same case after, which meant i didnt have to explain it all over again FINALLY.
after dinner
after dinner: Casino KYC asked for the same address proof for the third time
The minimum cashout changed only after…
The minimum cashout changed only after I had deposited since Friday.
money issue again
For a German casino account
For a German casino account, Withdrawal via Sofort stayed pending since around midnight wow
Fluffy Favourites missing after the…
Fluffy Favourites missing after the update
small phone screen casino page
small phone screen casino page; fullscreen closed inside the account and reset the stake before the next spin. Mobile page showed a newer message with no explanation.
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