Archies Footwear Reviews 

2,239
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 430 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional comfort and quality of the footwear, with many noting the noticeable positive difference in their feet. People highly value the supportive features, as the arch support is considered amazing and helps with foot issues. However, some customers also noted occasional product issues, such as the strap snapping or one shoe arriving damaged. A few other people felt there were issues with sizing, with reports of them being too narrow or small, and some found the soles to have poor traction. Conversely, a small portion of people felt that the comfort could not be maintained over extended periods or that certain items did not arrive correctly.

What people talk about most

Product

Clients share positive opinions on product, highlighting exceptional arch support and comfort from the moment... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the comfort, support,... See more

Customer service

Consumers find customer service to be exceptionally positive, describing it as prompt and efficient.... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide range of differing experiences.... See more

Staff

Reviewers mention positive feedback about staff, highlighting exceptional kindness and fast responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These flips flops have instantly moulded to my feet and are so comfortable. I was wearing regular flip flops for months and it wasn’t doing my feet any favours. Since having my Archie flips flops, I’v... See more

Company replied

Rated 5 out of 5 stars

Had an issue with sizing but the customer service was amazing! Super fast and friendly and most importantly super professional! And the products are great! Super comfy! I struggle with regular flip fl... See more

Company replied

Rated 5 out of 5 stars

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service tea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Flip flops arrived unfortunately one was damaged. Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out. Paul... See more

Company replied


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(2,239)

483 reviews in the last 12 months

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Rated 5 out of 5 stars

Just got them

Just got them! Customerservice is amazing, I needed a different color and they acted so quickly.
The flip flops feel very good. I am on running shoe 37,5 and have small feets so size 37 37,5 is perfect! I ordered first bigger but for me too big! They feel comfortable and more strong for the ankle as well! I still need to walk more in them, but until now very happy!

13 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Lilly,

Thank you so much for your review! We're so glad our team could help quickly with the color and sizing swap, and that you're finding them comfortable and supportive already. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Lovely supportive flip flops

I love these flip flops - great support for your footbed - great variety of colours (I have 8 pairs)- also support team is great they answer your questions quickly and honestly - I would love the option of the gemstone on all colours is my only criticism

13 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Jane,

Thank you so much for sharing this — 8 pairs, we love it! We're so glad you're loving the support and colour variety, and we appreciate the feedback on the gemstone option too. Thanks again for your support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

I was quite dismissive of the claims…

I was quite dismissive of the claims but honestly since I bought the sliders I’ve had comfort for the first time In years!
I’m 69 git fallen arches ( flat feet) a bunion that I’m trying to correct. The sliders are so supportive, I really forget about foot pain. Trust me they are worth every penny! I’m getting second pair! Give them a go, perfect size 5 they are neat and well fitted.

17 June 2026
Unprompted review
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Reply from Archies Footwear

Hi Fiona,

Thank you so much for sharing this! We're thrilled the sliders have brought you real comfort and support after dealing with foot pain for so long. So glad you're getting a second pair — we really appreciate your support! 🫶

Kindest,
Indya

Rated 5 out of 5 stars

Great Service

Great Service. Quick delivery. Very comfortable to wear. I already have 4 pair in use.

13 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Eddy,

Thank you so much! We're glad delivery was quick and that you're loving the comfort across all 4 pairs. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Reliable Brand

I had received an incorrect item in my order and the customer service was amazing! Got back to me right away and was very apologetic, they offered to send me the correct item and told me to keep the incorrect item to regift to a family or friend. Top quality footwear and service for sure

12 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Lisa,

Thank you for your great review! We're sorry for the mix-up, but glad our team could get it sorted quickly and make it easy for you. We really appreciate your support!

Kindest,
Indya

Rated 4 out of 5 stars

Good so far...but still not 100% convinced.

My feet were recently scanned & I saw what a high arch I had relative to normal. Since I live in my flip flops in the warmer months, I decided to try these specifically for the arch support. It takes a little while to get used too. The first couple of days I felt like my feet ached a little as they adjusted to the arch support. The fit is quite tight as well which isnt necessarily a problem, just be aware that if you dont have a super skinny foot, then it will take getting used too. The one thing that Im not entirely happy about is that my underfoot sweats in these which is unusual since I dont have sweaty feet. On the whole, I am happy with them but I am keen to see how they wear over this first summer season before I commit to purchasing another pair.

12 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi angek,

Thanks for leaving us a review!

Due to the design, this can be an issue for some. We have thoroughly tested our Flip Flops and found that this was not a frequent issue. As flip flops are generally worn in hot weather, there is a chance that your feet will naturally sweat due to the environment. However, if you find that the strap is causing a bit too much perspiration or your feet perhaps feel too hot - you can stretch the straps to allow more air to circulate over your feet. This usually sorts out any perspiration issues.

I hope this helps!

Cheers, Zoe

Rated 5 out of 5 stars

Order was processed quickly

Order was processed quickly and arrived quickly too they are the best flip flops I have ever bought they hug your foot gently give support and cushioning where needed you may pay more but well worth it they are my summer slippers I love them

12 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Christine,

Thank you so much for sharing this! We're thrilled you're loving the comfort and support, and glad your order arrived quickly. We really appreciate your support!

Kindest,
Indya

Rated 2 out of 5 stars

Split after minimal wear

I bought these for plantar fasciitis, but never really got on with the strap between my toes, so they spent most of the last year in the cupboard. With the recent hot weather, I started wearing them around the house this last month, because it was too hot for slippers, and occasionally while pottering in the garden.

Despite that, they've already split where the strap joins the sole. The soles show virtually no wear at all, so this clearly isn't a pair that's been worn out.

I contacted customer services expecting better from a premium product, especially as the website says they can be worn "summer after summer". Instead, I was told it was "general wear and tear" because they're over six months old. I even provided them with images of the sole to prove there is no wear, but they were not interested.

They did offer me a discount off a replacement pair, but I don't think I should have to replace flip flops that have barely been worn. If you're going to advertise that they'll last summer after summer, you should be prepared to stand behind that claim.

UPDATE: Archies say they have made an exception and to check my emails. This is not true. No email has been recieved.

11 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Lynsey,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience.

Feel free to reach out if you need further assistance.

Cheers, Zoe

UPDATE: Please check Junk/Spam

Rated 5 out of 5 stars

Quality of Life

I now own 3 pairs of Archies flip flops (had to get the red) and just got my husband his first pair. Within a week he asked for a second pair for our boat. I have extremely flat feet and years of trying all sorts of arch supports with nothing feeling as good as your flip flops. I take them on vacation and can walk everywhere without any issues. It is not often that a product has made this much of an impact on the quality of my life. Thank you!!!

11 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Lyn,

Thank you so much for sharing this! We're so glad the arch support has made such a difference and that your husband is loving his pairs too. It truly means a lot to hear this has had such a positive impact.

Thanks again for your support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

They truly are different - in a good way

Love these slippers! My havaianas didn’t give the support ( nor color) I needed so I tried these. They are so much better. They have a snug fit, give support and best of all: I can drive while wearing them ( safely). Other slippers just hang off your feet when you sit crossed legged, these ones stick to your feet. Love the red color! Who knew they could feel so comfortable and still be slippers. Delivery was slightly delayed ( not their fault) and when I contacted customer service they got back right away and kept me posted on the status. Excellent service, excellent product. Been wearing then almost non-stop.

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Mascha,

Thank you so much for sharing this! We're thrilled you love the fit, support, and comfort — and glad our team could keep you posted during that shipping delay. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Best flip-flops on the market

Best flip-flops on the market! Ordering is easy and shipping is always fast.

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Cindy,

Thank you so much! We're glad ordering and shipping have been quick and easy for you. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Great service

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Liesje,

Thank you for the kind words! We really appreciate your support.

Kindest,
Indya

Rated 1 out of 5 stars

To be honest after 3-4 weeks of wearing…

To be honest after 3-4 weeks of wearing Archie’s I have realised it is causing some muscular back pain . I have tried also eat of intervals of wear .. as I really wanted this not to be root of my pain. I need to now find out how I return these Archie slippers

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey Toothfairy,

Thank you for your review, and I'm sorry to hear about your experience.

I reached out via Trustpilot requesting some additional information, but unfortunately, I haven't received a response yet.

If you could please contact us at (support.uk@archiesfootwear.com), we will be more than happy to help you with a return.

I look forward to hearing from you.

Kind regards,
Annie

Rated 5 out of 5 stars

I love Archie’s flip flops

I love Archie’s flip flops. I own 19 pair plus one pair of slides. They offer such a variety of colors. The toe piece is one so it doesn’t fall apart. The arch is what sold me. I am a 66 year old woman and I can walk in these all day in total comfort.

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Donna,

Thank you so much for sharing this — 19 pairs is incredible! We're so glad the arch support and comfort have made such a difference for you. We really appreciate your support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Archers have changed my life the little…

Archie’s have changed my life the little lift it gives my arch has given me more strength support and confidence to wear flip flops

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Sandra,

Thank you so much for sharing this! We're so glad the arch support has made such a difference and given you more confidence to wear flip flops. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Best Flip Flops ever

Best Flip Flops ever! I have several pairs,they are all well made and so comfortable!

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Kellie,

Thank you so much! We're thrilled to hear you love the comfort and quality across all your pairs. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

I ordered flip flop and I now have 10…

I ordered flip flops and I now have 10 pairs. They’re the most comfortable I’ve ever had. I must tell you about the Co. At one point I obviously ordered two pair & I’m a size 9. When I received them, I got size 6’s. When I called the company they advised me to donate the two brand new pairs to anyone I felt could wear them & they would send me the correct size. That obviously saved me the trouble of returning them & the company the trouble of a hassle of getting a return authorization for me. This is what I call good customer service. It happened sometime in June but honestly don’t now remember the exact date. However, my point is I’m very impressed with how they handled the situation. As a result of the slight delay, they provided me with a discount on my next order. Bravo to them! That’s what keeps people appreciating a Company that appreciates their customers.

30 May 2026
Unprompted review
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Reply from Archies Footwear

Hi Sheila,

Thank you so much for sharing this and for being such a loyal customer — 10 pairs is amazing! We're glad we could make the sizing mix-up easy and hassle-free for you. Your support means the world to us! 🙌

Kindest,
Indya

Rated 5 out of 5 stars

Paul at Archies is absolutely amazing

Paul at Archies is absolutely amazing! The shoes are so comfortable that I genuinely haven’t taken my pink flip-flops off since they arrived.

I had a small issue with my brown pair, and Paul went above and beyond to get it sorted within the hour. Honestly, I’ve never experienced customer service like it so helpful, friendly, and incredibly efficient.

Between the amazing customer service and the unbelievably comfy shoes, you’ve definitely got a customer for life. I’ll be buying them in every colour

9 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Maisy,

Thank you so much for this amazing review! We're thrilled you love your pink flip-flops and that Paul could get your brown pair sorted so quickly — we'll be sure to pass along the kind words. So excited to have you as a customer for life! 🫶

Kindest,
Indya

Rated 1 out of 5 stars

Massively uncomfortable

I had to send mine back as they were massively uncomfortable. I thought I was weird as all I see is positive reviews. However I have just gone to respond to something on their Facebook page and notice they have blocked me from commenting and deleted my comment. No wonder they only have positive reviews! Shameful

9 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Amanda,

Thanks for taking the time to share your feedback, and we're sorry to hear about your experience.

We want to reassure you that we don't remove or block genuine customer feedback. We do our best to respond to all comments, with negative feedback being a priority, and we'll often reach out to customers directly so we can provide more personalised support.

It's also worth noting that Facebook/Meta has its own moderation and filtering systems, and occasionally comments can be automatically hidden or filtered without any action from us.

If there's anything we can still do to help, please send us a direct message or email us at support@archiesfootwear.com, and we'd be happy to assist.

Kind regards,
Annie

Rated 5 out of 5 stars

Very helpful customer service team

Very helpful customer service team, always respond within the hour and any issues resolved without hassle.

9 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Ellie,

Thank you for the kind words! We're so glad our team has been quick and easy to work with whenever you've needed help. We really appreciate your support! 🫶

Kindest,
Indya

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