Archies Footwear Reviews 

2,235
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 430 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional comfort and quality of the footwear, with many noting the noticeable positive difference in their feet. People highly value the supportive features, as the arch support is considered amazing and helps with foot issues. However, some customers also noted occasional product issues, such as the strap snapping or one shoe arriving damaged. A few other people felt there were issues with sizing, with reports of them being too narrow or small, and some found the soles to have poor traction. Conversely, a small portion of people felt that the comfort could not be maintained over extended periods or that certain items did not arrive correctly.

What people talk about most

Product

Clients share positive opinions on product, highlighting exceptional arch support and comfort from the moment... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the comfort, support,... See more

Customer service

Consumers find customer service to be exceptionally positive, describing it as prompt and efficient.... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide range of differing experiences.... See more

Staff

Reviewers mention positive feedback about staff, highlighting exceptional kindness and fast responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These flips flops have instantly moulded to my feet and are so comfortable. I was wearing regular flip flops for months and it wasn’t doing my feet any favours. Since having my Archie flips flops, I’v... See more

Company replied

Rated 5 out of 5 stars

Had an issue with sizing but the customer service was amazing! Super fast and friendly and most importantly super professional! And the products are great! Super comfy! I struggle with regular flip fl... See more

Company replied

Rated 5 out of 5 stars

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service tea... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Flip flops arrived unfortunately one was damaged. Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out. Paul... See more

Company replied


Company details


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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 94% of negative reviews

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4.5

All reviews

(2,235)

478 reviews in the last 12 months

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Rated 5 out of 5 stars

Very comfortable

Lots of choose, fast delivery and good quality. They are really comfy footwear.

22 June 2026
Unprompted review
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Reply from Archies Footwear

Hi Michelle,

Thank you so much for your lovely review!

We're so happy you're enjoying the comfort, quality, and variety of Archies. We really appreciate your support and hope you enjoy wearing them!

Kindest,
Indya

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and brilliant flip flops !
Archies are the most comfortable flip flops ever and the customer service has been brilliant - I had a postage issue and the team were so helpful in getting it resolved.
Highly recommend !

17 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Amanda,

Thank you so much for your wonderful review!

We're thrilled you're loving the comfort of your Archies and that our team could help resolve your postage issue. We really appreciate your recommendation and support!

Kindest,
Indya

Rated 5 out of 5 stars

Amazing customer service support

Amazing customer service support. Thank you Paul for trying to help me. The product itself was great. Amazing, light and soft for summer walk!

19 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Neerati,

Thank you so much for your review!

We're so happy to hear you’re enjoying your Archies and that Paul was able to assist you. We really appreciate your kind words and hope you enjoy many comfortable walks ahead!

Kindest,
Indya

Rated 5 out of 5 stars

These flip flops are dangerous - you can't just buy one pair!

Archies Flip Flops are just so comfortable and come in so many great colours, that you can't just buy one pair. I needed a pair of blue ones to replace some damaged ones from a different supplier. I found Archies, so thought I'd given them a go. Then I saw a pair in skyblue as well as navy. So I ordered two pairs. They came and they were great. So then I ordered another two pairs - peach and a olive green. Then my husband said he'd quite like a pair, so I ordered him a pair of grey ones, and then a pair of brown ones for me just accidentally fell into my online basket. Now I've seen the gorgeous coral and the great royal blue, but there's also the taupe... and the black ones I'd had for a while from elsewhere just don't feel right now.... ARCHIES ARE DANGEROUS! You can't order just one pair.... but you'll be pleased to have every pair you do...

19 June 2026
Unprompted review
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Reply from Archies Footwear

Hi Adele,

Thank you so much for your wonderful review!

We absolutely loved reading this. We're so happy you're enjoying all the colours and finding it hard to stop at just one pair. Thank you for being such a wonderful part of the Archies family! 🩵

Kindest,
Indya 🩴

Rated 5 out of 5 stars

Really love my Archies

Really love my Archies, so pleased I found this brand, I have never felt my feet be so supported before by flip flops. Plus super quick delivery!

18 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Tanya,

Thank you so much for your lovely review! 💛

We're so happy you're loving the support your Archies provide. Enjoy your new pair, and thanks for being part of the Archies family!

Kindest,
Indya

Rated 1 out of 5 stars

Flip flops are overpriced

Flip flops are overpriced. They look and feel cheap.
Returns are NOT free and time consuming.

18 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey VS,

Thanks for your feedback, and I am sorry to hear about your experience.

We offer a 60-Day Comfort Guarantee on our EVA range purchased directly from our website. Exchanges and store credit are free, and refunds are available less the return postage cost.

You can view our full UK Returns Policy here: https://support.archiesfootwear.co.uk/en-US/summary-of-returns-policy-224626.

If there is anything else you would like to dicuss please reach out to us at support@archiesfootwear.co.uk, and we will be more than happy to assist.

Kind regards,
Annie

Rated 5 out of 5 stars

Great Customer Experience

I had a mix-up with my order where I received a completely different pair of sandals instead of the navy blue slip-ons I originally ordered. Mistakes happen, but I was really impressed with how quickly and professionally Archies handled the situation.

After contacting support, Miah responded promptly and helped arrange a replacement order right away. The process was simple and stress-free, and I really appreciated how kind and understanding the team was throughout the whole experience. They even allowed me to keep the incorrect pair as a spare or gift, which was a very generous gesture.

Although the initial order had an issue, Archies went above and beyond to make things right. Excellent support and a great example of how a company should handle mistakes. I’m looking forward to receiving my new pair!

15 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Bryan,

Thank you so much for your thoughtful review! 💙

We're so pleased Miah was able to help make things right for you. We really appreciate your kindness and support, and can't wait for you to receive and enjoy your new pair!

Kindest,
Indya

Rated 5 out of 5 stars

I ordered 2 pairs

I ordered 2 pairs, the flip flop and the slide. I received two flip flops by accident. The customer service team, particularly Ken could not have been kinder or faster to respond and solve the issue. They are such comfortable shoes and I cannot wait to wear them for 2 weeks on holiday, best trip "buy!"

16 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Lee,

Thank you so much for your lovely review! 💛

We're so glad Ken was able to get everything sorted quickly for you. We hope you love your new slides and flip flops, and have the most amazing holiday! ☀️👣

Kindest,
Indya

Rated 5 out of 5 stars

Archies product and customer care are AMAZING

Had a pair of Archies for Christmas 2025. Only worn them since the warm weather and unfortunately the toe piece snapped

I reached out to Archies customer care who, after a few emails, confirmed that they would replace them, as well as giving me a 10% discount off future purchases

Exceptional after care and customer support - Big thank you to Annie in the CC team who I feel went above and beyond to help - Thank you

Love these flip flops... So comfortable and now with the added bonus of having confidence in their great customer care team

Would highly recommend

17 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Ben,

Thank you for taking the time to share your feedback.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

The sizing I ordered was too big…

The sizing I ordered was too big however they made the exchange process so easy for me. I love these sandles they are super comfy! They have a great team!

15 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Ashley,

Thank you so much for your lovely review! We're glad we could make the exchange process quick and easy for you.

It's wonderful to hear you're loving your sandals and finding them super comfortable—that's exactly what we aim for!

Kindest,
Indya 🩴

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Flip flops arrived unfortunately one was damaged.
Emailed customer support, was requested to send photos. Within no time at all a replacement pair were sent out.

Paul handled the whole process in a kind & professional manner.

Flip flops are very comfortable & I highly recommend. This is my second pair. Also ordered a pair for my daughter in law

16 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Melissa,

Thank you so much for your wonderful review! We're sorry that your original pair arrived damaged, but we're pleased we could get a replacement to you quickly.

Paul will be delighted to hear your kind words—we'll be sure to pass them on. Providing friendly, efficient customer service is something we take great pride in!

Thank you for your support!

Kindest,
Indya 🩵

Rated 5 out of 5 stars

Fantastic flip flops and customer service

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service team changed a negative into a positive. So far to say the best and most prompt customer service I think I have ever experienced. Would recommend 100%

13 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Shropshire,

Thank you so much for your wonderful review!

We're thrilled to hear your flip flops became the most comfortable pair you've ever worn. While we're sorry the strap snapped, we're so pleased our customer service team could turn the experience around for you. Your kind words and recommendation mean a lot to us, and we truly appreciate your support.

Kindest,
Indya 🩵

Rated 2 out of 5 stars

Another hype product on social media

These are OK but nothing special and not worthy of the price tag from the look and feel. Sizing is small too. I bought size 3 which, per their size table, is an EU 36-36.5 (so a 3 1/2) and they were so small they fit my sister who is a size 2. Disappointing and seemingly another hype product promoted on Facebook.

11 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi,

Thank you for taking the time to leave a review. I'm sorry to hear about your experience with the size. We do offer 100% FREE exchanges if you would like to return your pair for a bigger size! Please reach out if you need any assistance with this.

Cheers, Zoe

Rated 5 out of 5 stars

When I say I feel like I have new…

When I say I feel like I have new ankles .knees and hips I am not joking. I'm 51yrs of age always had tired achey ankles and knees until I bought archie sliders . Have 2 pairs of neutral colours today I will buy black . I hope they make archies forever 🙏

14 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Vera,

Thank you so much for sharing this! We're so glad the sliders have made such a difference for your comfort, and hope you love the black pair just as much. Thanks again for your support!

Kindest,
Indya

Rated 5 out of 5 stars

The best

I’m living in these, took a while to purchase due to cost but so worth it. The Rolls Royce in flip flops. Total support, no rubbing or gripping and have helped my planctar fasciitis as less pain in my arch. Will definitely buy another pair

14 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Lisa,

Thank you for taking the time to write this! We're so pleased to hear how much of a difference these have made for your comfort and that the arch support has been a real help. Thanks for your support! 🩵

Kindest,
Indya

Rated 1 out of 5 stars

Product arrived in good time but that’s…

Product arrived in good time but that’s about it , they look and feel cheap , no answer to my email so a waste of £40

Don’t believe the hype , brought a better product for £8.99

1 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey John,

Thank you for taking the time to share your feedback.

I’m sorry to hear that your Archies Flip Flops weren’t quite what you were expecting.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

Just got them

Just got them! Customerservice is amazing, I needed a different color and they acted so quickly.
The flip flops feel very good. I am on running shoe 37,5 and have small feets so size 37 37,5 is perfect! I ordered first bigger but for me too big! They feel comfortable and more strong for the ankle as well! I still need to walk more in them, but until now very happy!

13 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Lilly,

Thank you so much for your review! We're so glad our team could help quickly with the color and sizing swap, and that you're finding them comfortable and supportive already. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Lovely supportive flip flops

I love these flip flops - great support for your footbed - great variety of colours (I have 8 pairs)- also support team is great they answer your questions quickly and honestly - I would love the option of the gemstone on all colours is my only criticism

13 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Jane,

Thank you so much for sharing this — 8 pairs, we love it! We're so glad you're loving the support and colour variety, and we appreciate the feedback on the gemstone option too. Thanks again for your support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

I was quite dismissive of the claims…

I was quite dismissive of the claims but honestly since I bought the sliders I’ve had comfort for the first time In years!
I’m 69 git fallen arches ( flat feet) a bunion that I’m trying to correct. The sliders are so supportive, I really forget about foot pain. Trust me they are worth every penny! I’m getting second pair! Give them a go, perfect size 5 they are neat and well fitted.

17 June 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Fiona,

Thank you so much for sharing this! We're thrilled the sliders have brought you real comfort and support after dealing with foot pain for so long. So glad you're getting a second pair — we really appreciate your support! 🫶

Kindest,
Indya

Rated 5 out of 5 stars

Great Service

Great Service. Quick delivery. Very comfortable to wear. I already have 4 pair in use.

13 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Eddy,

Thank you so much! We're glad delivery was quick and that you're loving the comfort across all 4 pairs. We really appreciate your support!

Kindest,
Indya

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