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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, especially highlighting the magnesium cream for its benefits with sleep, pain relief, and restless legs. Many appreciate the natural ingredients and the positive impact on their skin and hair. The ordering process is frequently described as easy, and the delivery service is noted for being quick and efficient. However, some people were dissatisfied with specific product issues, such as certain creams having a lumpy consistency. A few customers also reported problems with their orders, including missing items and difficulties with customer service when trying to resolve these issues.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the effectiveness of... See more

Quality

Users describe positive interactions with product quality. Many customers praise the effectiveness of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery times, with... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent and great service,... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and praised the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the ethics of this company. No plastic and recycle able packing. My purchase came beautifully presented in a tin. The contents ‘ magnesium cream with lavender’ delightful and effective light sof... See more

Rated 5 out of 5 stars

I've bought lots of different products from Arcade. My newest purchase is the Hydration Cream and it is phenomenal! It's so creamy and silky - I apply it at night-time and my skin has looked and felt... See more

Rated 5 out of 5 stars

Wow ive been looking for a replacement for the magnesium supplement i cannot take now due to other medication. I have gone from waking many many times a night to 2 to 3 and going back to slee... See more

Rated 5 out of 5 stars

I absolutely love the Arcade Skincare products and not used anything else since August 2024. I’ve had so many compliments about how clear my skin looks and how healthy my (often) bleached hair looks.... See more


Company details

  1. Beauty Product Supplier

Written by the company

Hand-crafted, artisanal skincare products produced in small batches in our workshop in South Wales. We provide a range of skin and hair care products using vegan, plant-based, palm-free ingredients. Our products have been minimally formulated to ensure that they are non-irritating and safe and gentle to use on all skin-types. We are passionately plastic-free and almost entirely zero waste.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I cannot live without this magnesium…

I cannot live without this magnesium cream! I have arthritis of the knees and I sleep so much better now...I order the lavender infused cream and massage it on my forehead and temples before sleeping which feels like a little bit of luxury!
I'm certainly telling people about your company!

18 September 2025
Rated 5 out of 5 stars

Curl custard - wow!!

A few weeks ago, I attended an event where I was introduced to the Curl Custard by Alex—and let me just say, WOW!
I’ll be honest, I was skeptical at first. After years of trial and error (and way too many hair fails), I usually stick to what I know. But this product completely surprised me—in the best way possible!

From the very first use, I noticed a difference. The texture, the definition, the shine—it honestly feels like it was made just for my 3C curls. Even though the tub is on the smaller side, a little goes such a long way, which makes it even more impressive. And the smell? Absolutely divine! By the end of the day, not only was I loving my curls, but I had people stopping me to compliment both the look and the scent of my hair.

Thank you all!

21 September 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, sleep so well using the magnesium cream. Well packaged and love the sweet treats!

5 September 2025
Rated 5 out of 5 stars

Best face cream ever

Suffered with my face being dehydrated for years spent hundreds of pounds trying to find the right cream, and trying arcade skincare ( intense hydration cream ) is the best cream I’ve ever used. My face is smooth plump and I look beautiful and will carry on purchasing this product forever. 🥰😜👍

20 August 2025
Rated 5 out of 5 stars

I love all your products

I love all your products! Just ordered a new shampoo, conditioner duo aimed at menopause hair! Wow! Amazing.
To top it off I know I can trust I’m
Not getting poisoned with nasty chemicals and I’m
Not aiding to the destruction of our planet at the cost of cruelty to our beautiful animals.
What’s not to love! 🥰

3 August 2025
Rated 1 out of 5 stars

poor customer service

hi i want to cancel my subscription and no one is coming back to me and there is no phone number only email I had 3 charges in August !
the cream is lovely but im not happy with customer service iv tried so many times to contact the seller I got one email saying they could see only one charge im not sure what to do now

30 July 2025
Rated 5 out of 5 stars

Fast delivery and a great product

Fast delivery and a great product. Have bought from Arcade Skincare in the past and the personal touches of a thank you note with my name on it and a few sweets I think are great additions to the purchase.

9 August 2025
Rated 4 out of 5 stars

Helped with dermatitis

I bought it for my son who’s developed dermatitis.
It has helped soothe and reduce his condition after just a few days, which is great. It goes on very smoothly with a nice consistency.

4 August 2025
Rated 5 out of 5 stars

Good night sleep

I have been struggling to sleep. I purchased the magnesium cream and it's been great, I am getting a good night's sleep and I have also found that it has helped with my restless legs symptoms too.

28 July 2025
Rated 5 out of 5 stars

Brilliant magnesium cream

I ordered magnesium cream as I had been suffering from cramp in one foot and leg following some nerve damage. I was sceptical but willing to give it a try…it provided me with immediate relief - not totally eliminating the cramp, but really reducing it. It’s brilliant stuff - I will be buying it regularly! Also smells lovely and was well packaged. My husband enjoyed the little bag of complimentary sweets that had been included - it was a lovely gesture!

1 August 2025
Rated 5 out of 5 stars

Detoxifying shampoo bar

The shampoo bar that I get from arcade skincare is an absolute game changer! Suffer bad with irritations to the scalp and dandruff, but since using the detoxifying shampoo bar it’s non existent, no itching, no flakey or scabby skin, it’s a real life saver!

16 July 2025

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