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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, especially highlighting the magnesium cream for its benefits with sleep, pain relief, and restless legs. Many appreciate the natural ingredients and the positive impact on their skin and hair. The ordering process is frequently described as easy, and the delivery service is noted for being quick and efficient. However, some people were dissatisfied with specific product issues, such as certain creams having a lumpy consistency. A few customers also reported problems with their orders, including missing items and difficulties with customer service when trying to resolve these issues.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the effectiveness of... See more

Quality

Users describe positive interactions with product quality. Many customers praise the effectiveness of... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery times, with... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent and great service,... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process easy and praised the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the ethics of this company. No plastic and recycle able packing. My purchase came beautifully presented in a tin. The contents ‘ magnesium cream with lavender’ delightful and effective light sof... See more

Rated 5 out of 5 stars

I've bought lots of different products from Arcade. My newest purchase is the Hydration Cream and it is phenomenal! It's so creamy and silky - I apply it at night-time and my skin has looked and felt... See more

Rated 5 out of 5 stars

Wow ive been looking for a replacement for the magnesium supplement i cannot take now due to other medication. I have gone from waking many many times a night to 2 to 3 and going back to slee... See more

Rated 5 out of 5 stars

I absolutely love the Arcade Skincare products and not used anything else since August 2024. I’ve had so many compliments about how clear my skin looks and how healthy my (often) bleached hair looks.... See more


Company details

  1. Beauty Product Supplier

Written by the company

Hand-crafted, artisanal skincare products produced in small batches in our workshop in South Wales. We provide a range of skin and hair care products using vegan, plant-based, palm-free ingredients. Our products have been minimally formulated to ensure that they are non-irritating and safe and gentle to use on all skin-types. We are passionately plastic-free and almost entirely zero waste.


Contact info

4.8

Excellent

TrustScore 5 out of 5

206 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The best magnesium cream i love it .

Excellent service, magnesium cream is amazing, smell texture ,results ,i sleep better 😴.

I recommend it to all my family and friends, they love it too.
Iv subscribed,as i used to buy in bulk .
But subscription is fab ,ill never run low
its worth every penny .
Suport small buisness....I do ...

12 November 2025
Rated 5 out of 5 stars

Arcade Skincare body lotion bars are sensational

I stumbled upon Arcade Skincare after researching a natural body lotion that came without plastic packaging. I decided to try the solid body lotion bar as the ingredients (all natural) and the packaging (paper!) fulfilled my requirements.

I was so pleasantly surprised and impressed! The bar literally glides over wet skin and absorbs quickly. My skin is silky smooth and I feel the difference already.

It is very reasonably priced as it lasts a long time and it is perfect for taking away on holidays.

I have bought the body lotion bars a few times now and this is definitely a keeper!

This is an independent business who hand make their products and don’t use any nasties. Highly recommend!

18 October 2025
Rated 5 out of 5 stars

Lovely products

Small batch creams and bars in a lovely little arcade shop and excellent online service. Recyclable packaging and personal messages. My favourite face cream smells great, lasts well and is well worth the price.

17 October 2025
Rated 5 out of 5 stars

Regular User, Always Satisfied ☺

I’m a regular customer of the magnesium cream — it really helps me with muscle spasms. This time, I also tried the Vitamin C cream, and I’m already seeing great results. Hopefully, my skin will get even better with continued use!

10 October 2025
Rated 5 out of 5 stars

Couldn't be happier!

Fantastic quality products and reasonable prices. Extremely impressed with their sustainability practices. Couldn't be happier and will 100% be getting my regular skincare here from now on!

3 October 2025
Rated 4 out of 5 stars

My recent order

The good stuff:

I’ve ordered from this little Welsh company three times now. Very impressed with the quality and natural element of the products which are nicely presented and sustainably packaged. The hydrate balm is one of my favourite products of all time - I use it pretty much anywhere on my body and it’s fantastic.

The not so good stuff:

Not great communication (didn’t get a direct response to my email asking where my products were a week after I ordered them) and the box containing my order (of several items) was not taped and one end had come loose, which could have risked some of my products being lost.

Some of the creams I ordered this time were quite lumpy in consistency, so not stirred well or smooth. I noticed this particularly with the hydrate cream and custard curl creams. Having ordered the hydration cream previously, it was of a much smoother better consistency.

6 October 2025
Unprompted review

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