Arachas Reviews 

787
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 439 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and knowledgeable, consistently providing pleasant and efficient interactions. Many people highlight the excellent service, noting the quick response times and the ease with which they secured suitable coverage at competitive rates, often finding the process straightforward and stress-free. However, some customers also noted issues with communication and service efficiency, experiencing long waiting times, unreturned calls, and misleading information regarding policy details or replacement services. Additionally, a few people reported significant delays in receiving essential documents like certificates and discs.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness,... See more

Service

Customers had positive experiences with service, often describing it as excellent, efficient, and effortless.... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting prompt and professional... See more

Price

Customers consistently note positive experiences with price, often highlighting that they received the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I rang about renewal and had a query about the quote I'd received. Hazel (Tynan) had a look at it for me, and ensured I got the best rate possible. She was extremely helpful, polite and easy to deal w... See more

Rated 5 out of 5 stars

Another really positive experience with Sinead Swayne. Have dealt with Sinead many times over the years and also have family members who deal with Sinead and we have always found her so helpful and fr... See more

Company replied

Rated 5 out of 5 stars

Made enquiry today about a particular type of insurance. Within fifteen minutes of sending in my email I had a phone call back. Since then, I have been dealing with Sean Barry, who has been very help... See more

Company replied

Rated 5 out of 5 stars

Sinead Swayne is a pleasure to deal with . Always sends my renewal well in advance and always finds me a better quote or discount when applied . Very professional and also with a friendly and personal... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Caravan and Motorhome Insurance Company
  4. Commercial Insurance Company
  5. Home Insurance Agency
  6. Insurance Broker

Written by the company

As Ireland’s largest nationwide insurance broker, Arachas has got you covered. We're here to help you on your insurance journey by delivering innovative products and exceptional service. Our aim is to make your insurance life as easy as possible - no fuss, just great cover. With over 50 years’ experience, we've built trusted relationships with our clients and insurance partners. We invest in and support our people so that they can deliver the best possible outcome for our clients. We have excellent cover available to suit a multitude of risks and more importantly, we use reliable, high quality insurance providers to give you peace of mind so you can go about your day without stressing over your insurance. We Offer: * Car Insurance * Home Insurance * Travel Insurance * Young Driver Insurance * Van Insurance * Mobile Home Insurance * Taxi Insurance * Education Insurance & many more..

We'll Protect What You Love & Make Insurance Easier.

Written by the company

90% of Customers Stay With Us Year On Year
As Ireland’s largest nationwide insurance broker, we’ve got you covered. We offer you more choice from trusted insurers. Choose the policy and price that's right for you.

Contact info

4.8

Excellent

TrustScore 5 out of 5

787 reviews

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No recent history of asking for reviews

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4.8

All reviews

(787)

421 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Another positive

Another positive , helpful interaction with Arachas, This occasion I had the pleasure in dealing with Brian Kerrigan. Polite, knowledgeable and efficient in getting my business completed and back to the good weather ;-)

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Sinead Swayne is a pleasure to deal…

Sinead Swayne is a pleasure to deal with . Always sends my renewal well in advance and always finds me a better quote or discount when applied . Very professional and also with a friendly and personal manner . Thanks again sinead !

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Quick response time in dealing with my call. Louise was very pleasant to deal with and I got a cheaper price than anywhere else. Very happy.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Sandrine is brilliant in every way

Sandrine is brilliant in every way. She is always pleasant, cheerful & professional, while also being genuinely helpful & personable. Nothing is ever too much trouble. She consistently provides outstanding service with a positive attitude. A real credit to the company.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and Responsive Insurance Broker

I have been working with Robert Gibbons from Arachas for the past two years, and he has consistently been responsive, providing the necessary information promptly and following up diligently on our deadlines and requirements.

It has been a pleasure working with both Robert and Arachas, and I have always found their service to be professional, reliable, and efficient.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Insurance

I would like to extend my sincere thanks to Claire at Arachas Insurance for her outstanding assistance in arranging my insurance. From our very first interaction, Claire demonstrated a high level of professionalism and expertise. She took the time to understand my specific needs and explained all of my options clearly, ensuring I felt completely confident in my choice. Her efficiency and dedication to customer service are a credit to Arachas. It is rare to find an agent who makes you feel like a priority, but Claire certainly did. Thank you, Claire!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Arachas santry

I've been dealing with Brian Pullin for the last 7 years and he is the most sincere and genuine person to deal with. He is highly professional and goes above and beyond to help me.

Edel on reception is also a pleasure to deal with and extremely pleasant and professional

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Sinead Swayne

I had the pleasure of talking to Sinead Swayne on the telephone. Sinead has been taking care of my insurance needs for many years. And, as always, she was very efficient and thorough. I'm very happy with her.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

My experience renewing my home insurance with Arachas

Tara went over and beyond to answer all my questions and to steer me in the right direction in obtaining the best cover and satisfactory price for my home insurance .I was indeed extremely impressed by her manner in dealing with me and her knowledge of home insurance. She is indeed a star in the service she gives.Well done Tara and Thank you so much

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Amanda McEnroe in the Cavan office …

Amanda McEnroe in the Cavan office recently renewed our farm policy, she was very thorough and made all the changes we needed doing. Its great to see the personal touch is still there that we experienced with Amanda and all the team who were previously John Brady staff before the take over. Thanks again , Attacta and John

25 May 2026
Unprompted review

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