The installers arrived on time, were very efficient installing the Aqualift. Demonstated how to use it and were very clear on how to use and keep the batteries charged. Took all the packaging away. Cu... See more
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The lift works well, however, some minor alterations to the design would improve it, e.g. the side seat needs to be hinged so it can be dropped down when not in use,allowing more room to move about in... See more
smelly rep bulied us into this purchase stating NO Money was required at the point of sale then demanded £425 deposit. Even more repulsive people came to fit the lift then demanded the full payment p... See more
Please be aware that this company massively overcharge for Acqualift spare parts eg battery, charger. These are available on line from alternative suppliers at far lower prices. Also beware enquiri... See more
On my initial telephone call I…
On my initial telephone call I requested a home visit for my husband to experience the bath lift which was quickly arranged. The demonstration was friendly & thorough all our questions answered..
A bath lift was purchased and soon installed into our newly refurbished bathroom by experienced fitters Paul & Darren no mess no damage. My husband enjoyed his first soak in the bath for several years safely.
19 October 2021
Unprompted review
Clicked for a brochure got a phone call…
Clicked for a brochure got a phone call arranged no obligation demonstration for today Saturday 17/07/21 after being at hospital on Thursday I sent them an email asking to cancel my demonstrator as the specialist at hospital said this particular bathlift was no good to me due to not having a backing on it and my disabilities
I contacted Aqualift 5 times with no response to cancel
Today came 11am appointment time no one turned up 11.20 still no one came
No email or phone call to acknowledge my emails and messages
Yet within 3 minutes of asking for a brochure I get a call to set up appointment for demonstration
Can see where there priority is definitely not customer care
17 July 2021
Unprompted review
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