I submitted an order for an aquarium tank, which cost about $200 and an additional $10 for shipping. After my purchase, I got an email from an Elana Andrasz from Aquacave that they would charge an ad... See more
Company replied
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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
BUYER BEWARE!!!! I ordered a fish tank from them and never received it. Contacted company and they take forever to respond. Shipping company says they delivered but have no proof....no picture was t... See more
Buyers beware. ..NO, BUYERS RUN AWAY....FAR AND FAST! Ordered a 250 upgrade kit for my sump on June 28th 2025 and even paid for their expedited shipping. Paid and 1st red flag was not recieving orde... See more
Company replied
Ordered the Max Nano G2 XL in black because it still had the memorial day sale on it even after the holiday passed. Ordered last Friday and had it delivered to my door intact yesterday. 6 days from or... See more
Company details
Information provided by various external sources
Your complete source of Premium Aquarium Supplies, Saltwater Reef Aquarium, Planted Aquariums, LED Lighting, Protein Skimmers, RO/DI Systems, Dosing Pumps, Aquarium Heaters, Water Chillers, UV Sterilizers, Aquarium Filters, Aquarium Controllers, Water ...
Contact info
Grove Avenue 3909, 60031, Gurnee, United States
- aquacave.com
2.1
Poor
68 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast delivery
Very fast delivery, everything was packed very well, definitely will order here again
17 June 2020
Unprompted review
next day delivery option and great…
next day delivery option and great follow-up.
14 June 2020
Unprompted review
Ordered a tank and it came much sooner…
Ordered a tank and it came much sooner than I thought it would. Packaged and protected very well. Thumbs up. Great job. I will definitely be shopping here again
9 May 2020
Unprompted review
AquaCave is great
AquaCave is great. I will be ordering more stuff in the future from them.
8 May 2020
Unprompted review
Great Products at good pricing!
The goods I've order arrived in perfectly pack condition and arrive much earlier than expected.
4 May 2020
Unprompted review
AquaCave is a five star Experience
This review is for Aquacave itself, the experience is one you would expect of a good online retailer. The product was packed appropriately and wash shipped in a timely manor. The product is a five star product that I would rate as a four star as the RO unites output thread has a chip in the 2nd thread making the push fitting want to cross thread. I would have sent it back to the manufacture but need a system now. So far the system is working as expected and was easy enough to install. I would prefer form this retailer again.
21 April 2020
Unprompted review
Excellent customer service!
9 April 2020
Unprompted review
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