Technician asked about my needs, was friendly and professional. The only thing I don’t like is that my appointment was switched from my original request without my being notified. I asked for a Satu... See more
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Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... See more
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I like it when the tech messages me before coming to our house and where he needs to concentrate on during treatment..
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The technician let me know in advance of his visit and arrived on time. He was courteous and friendly and went about his outside and inside treatment with minimum disruption. He took pictures, told me... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
1049 E Nakoma St, 78216, San Antonio, TX, United States
- 12107962851
We overthink pests so you don't have to.
4.4
Excellent
186 reviews
Asks customers to review
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Excellent customer service service
26 August 2025
Reply from Aptive Pest Control - San Antonio
Hi Madeline,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve experienced excellent customer service with Aptive. Providing attentive, professional, and reliable service is at the heart of what we do, and it’s wonderful to know our efforts are making a difference. We truly appreciate you being part of the Aptive community and look forward to continuing to serve you with the same level of care.
-Jasmine
Your guy never got out of the truck!!!
Your guy never got out of the truck!!!! Your Service up till last appointment was excellent but this is a major mark against your company. I sent 2 emails to corporate and got nothing in return. I am seriously thinking of cancelling this account
26 August 2025
Reply from Aptive Pest Control - San Antonio
Hi Don,
Thank you for sharing your feedback. We’re genuinely concerned to hear about your experience and understand how frustrating it must have been to feel ignored during your recent service. At Aptive, we take pride in providing thorough, professional service and clear communication, and it’s clear we fell short this time. We’d like the opportunity to address this directly and make things right. Please reach out to our team at socialmedia@goaptive.com so we can review your concerns and ensure your next experience reflects the high standards we strive for. We truly appreciate you being part of the Aptive community and hope to restore your confidence in our service.
-Jasmine
Last service no one knocked on the door…
Last service no one knocked on the door at arrival to speak to me about my concerns and I don’t think services were completed as my pets are again experiencing fleas. They completed a 6 day treatment and at the same time I called for treatment of the yard but also wanted treatment inside to be sure.
16 August 2025
Reply from Aptive Pest Control - San Antonio
Hi Ashley,
Thank you for sharing your feedback. I sincerely apologize for the experience you had during your last service and for any ongoing issues with fleas affecting your pets. At Aptive, we strive to ensure that all services are thorough and that our neighbors’ concerns are addressed.
To make this right, we would like to review your account and schedule a follow-up treatment to ensure both your yard and interior are properly treated. Please reach out to us directly at socialmedia@goaptive.com so we can coordinate the next visit and fully address your concerns. We appreciate your patience and want to restore your confidence in our service.
-Jasmine
So far just ok
So far just ok. I have had issues with both of the appointments so far. Both were addressed and corrected but the fact that 100% of my appointments required me to call customer care is a disturbing trend.
28 August 2025
Reply from Aptive Pest Control - San Antonio
Hi Robert,
Thank you for sharing your honest feedback with us. While I’m glad we were able to correct the issues with your appointments, I understand your concern about having to call customer care each time. That’s not the seamless experience we want for our customers. At Aptive, we’re always working to improve how we schedule and follow through so that your services run smoothly from the start. Please don’t hesitate to reach out directly at socialmedia@goaptive.com if anything ever feels off. We want to make sure your future visits are effortless and reflect the quality you expect. We truly appreciate you being part of the Aptive neighborhood and look forward to giving you a more consistent experience moving forward.
-Jasmine
We have had active for about 5 years…
We have had active for about 5 years now. Aptive takes care of us every time. The price it also right. If in between service is need it all we have to do is call and they will be here taking care of any pest. Mosquitos, bees, wasps, aunts, silver fish, etc.
27 August 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your experience and for trusting Aptive for the past five years! We’re thrilled to hear that our team has been able to provide reliable service for all types of pests and that our pricing has met your expectations. At Aptive, we take pride in being responsive and thorough, whether it’s a scheduled visit or an in-between request, and it’s wonderful to know that our efforts have made a difference in keeping your home protected. Your loyalty and kind words mean a lot to us.
-Jasmine
Garrett always make sure my questions…
Garrett always make sure my questions are answered and my needs are met. We have had problems with wasps and hornets but Garrett (actually, all of the technicans that have treated my home) focused his attention on resolving this problem and we no longer have any wasps or hornets around my home. I am very pleased with Garrett and the results of his work.
13 August 2025
Reply from Aptive Pest Control - San Antonio
Hi Billye,
Thank you for sharing your feedback! We’re thrilled to hear that Garrett and our entire team have been attentive to your questions and needs, and that their efforts have successfully resolved your wasp and hornet problem. At Aptive, we take pride in providing thorough, effective pest protection and making sure our customers feel confident in the results. We truly appreciate having you in the Aptive neighborhood and are so glad to know your home is now safe and comfortable.
-Jasmine
Excellent communication is the key!
I found that communication was not up to a 5 star level. For me personally, to sign a contract and agree to a service for 1 year I need to be reassured that I can communicate directly with the people providing the service. Not someone overseas that answers a text with no understanding of what I'm trying to communicate!!! Make sure your staff reads the notes left for them. Why leave information/ directions if they're not going to read it? How else can a customer communicate with this type of service? There are still people who are used to speaking directly to other people ie verbal communication on this earth. We are paying customers. Don't forget about us in your business plan! This is overall feedback about the service not pertaining to a specific date fyi.
20 August 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for taking the time to share your feedback. I completely understand how important it is to feel heard and have direct communication with the team providing your service. At Aptive, we want every customer to feel supported and confident that their needs are understood. I’m sorry that your experience with communication fell short of that expectation.
Your point about staff reading notes and ensuring your instructions are followed is well taken. We take this seriously and will review how we can improve our process so that every note and direction is seen and acted on. We truly value customers like you who share detailed feedback, it helps us refine our service and make sure we’re delivering the experience our customers expect.
If you’d like, I’d be happy to connect you directly with a member of our local team who can address questions or concerns in real time. Please reach out to us at socialmedia@goaptive.com so we can make sure you have a direct point of contact and get any issues resolved quickly. We truly appreciate having you in the Aptive neighborhood and thank you for helping us improve.
-Jasmine
The gentleman you sent tried very hard…
The gentleman you sent tried very hard to address my insect problem. He took time to determine what kind of insects were causing my problem. I appreciate his efforts. My concern is that he dropped the long air sprayer down my shower drain. He tried to get it out but he did not have the correct tool(s) to do so. I am worried about the drain getting plugged up in the possibly not-too-distant future.
24 July 2025
Reply from Aptive Pest Control - San Antonio
Hi Dee Dee,
Thank you for taking the time to share your feedback. I’m glad to hear that our service professional took the time to carefully assess your insect problem and that you appreciated his efforts. At Aptive, we strive to provide thorough and attentive service, and it’s great to know that was reflected in your experience.
I also want to sincerely apologize for the issue with the air sprayer in your shower drain. I completely understand your concern about potential damage or clogs. We take situations like this seriously, and I’d like to have our team reach out to ensure the sprayer is safely removed and address any concerns about your drain. Please contact us at socialmedia@goaptive.com at your earliest convenience so we can make this right.
We truly value having you in the Aptive neighborhood and appreciate your patience while we resolve this matter.
-Jasmine
Came out right away when I had a huge…
Came out right away when I had a huge wasp problem! Very please. Highly recommend.
17 August 2025
Reply from Aptive Pest Control - San Antonio
Hi Rhonda,
Thank you for sharing your experience! We’re so glad to hear that our team was able to respond quickly and help with your wasp problem. At Aptive, our goal is to provide fast, effective solutions to protect your home and keep your family safe.
We truly appreciate your recommendation and look forward to continuing to provide you with reliable pest protection.
-Jasmine
Appointment window too long
15 August 2025
Reply from Aptive Pest Control - San Antonio
Hi Bill,
Thank you for your feedback. I’m sorry that the appointment window felt too long, I completely understand how inconvenient that can be. At Aptive, we aim to provide timely service while ensuring our professionals have the time needed to address each home thoroughly.
I would love the opportunity to review your account and see if we can better accommodate your scheduling preferences for future visits. Please feel free to reach out to me directly at socialmedia@goaptive.com. We truly appreciate your feedback and the chance to improve your experience.
-Jasmine
I feel comfortable knowing that the products being used are pet & Eco friendly.
They work with my schedule which makes it convenient and will show up anytime you need them in between the next appointment. Their technicians are courteous & professional.
8 August 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your experience! We’re glad to hear that our team is flexible with your schedule and responsive to your needs between appointments. It’s also wonderful to hear that our service professionals have been courteous and professional. At Aptive, we strive to provide not only effective pest protection but also a convenient and positive experience for our customers.
We truly appreciate you choosing Aptive and look forward to continuing to protect your home.
-Jasmine
My yard was infested with fleas but…
My yard was infested with fleas but Aptive pest control took care of it. They came to spray couple of times and that took care of them. Thank you Aptive
7 August 2025
Reply from Aptive Pest Control - San Antonio
Hi Maria,
Thank you for sharing your experience! We’re glad to hear that our team was able to take care of the flea issue in your yard. At Aptive, we take pride in providing effective treatments and making sure our customers’ homes and yards are safe and comfortable. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Brandon,
Thank you for sharing your feedback. We’re thrilled to hear that you’ve had a perfect experience with our service. At Aptive, we take pride in delivering thorough, reliable, and professional service for every customer.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Prompt and reliable
Prompt and reliable. Show concern for issues, explain treatment and explain treatments completed.
13 August 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
We’re thrilled to hear that our team has been prompt and reliable! At Aptive, we take pride in not only addressing pest concerns but also ensuring our customers understand the treatments we provide. It’s great to know our service professionals are communicating clearly and showing care for the issues that matter to you.
Thank you for being a valued part of the Aptive neighborhood and trusting us to keep your home protected!
-Jasmine
Technician was professional
5 August 2025
Reply from Aptive Pest Control - San Antonio
Hi Paul,
We’re glad to hear that our service professional provided a professional experience! At Aptive, we take pride in delivering reliable, attentive, and effective service to every customer.
Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!
-Jasmine
Effective experience
Effective use of chemicals, less insects outside my home, any insects inside my home are found dead. Thoroughness of representative an application. Willingness to address areas specified. Respectful of property. Pleasant, yet professional technicians.
6 August 2025
Reply from Aptive Pest Control - San Antonio
Hi Marshall,
Thank you for sharing your experience with Aptive! We’re thrilled to hear our treatments are effective and that our service professionals are thorough, respectful, and attentive to your concerns. Providing reliable protection while treating your home with care is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Communication with and from Aptive is a plus!
The aspect of the service that I find most positive is the communication. Not only the reminders of an upcoming service, but also the ease for rescheduling if necessary. Additionally the communication direclty with the service technicians is also a positive.
24 July 2025
Reply from Aptive Pest Control - San Antonio
Hi Ray,
Thank you for taking the time to share such thoughtful feedback. We’re so glad to hear that the communication you’ve experienced with Aptive, from the service reminders to the ease of rescheduling, has made a positive difference for you. It’s also great to know that our service professionals are keeping you informed during each visit, as we believe clear and open communication is just as important as effective pest control. We truly appreciate you being part of the Aptive family and look forward to continuing to provide a smooth and dependable experience.
-Jasmine
Excellent Service
The technician always text when they are on their way. Then, send pictures of areas treated, and finally let me know when they have completed the service.
24 July 2025
Reply from Aptive Pest Control - San Antonio
Hi Myrna,
Thank you for taking the time to share your feedback. We’re so glad to hear that the communication you receive from your service professional, texting before arrival, sending photos of treated areas, and confirming when the service is complete, has been such a positive part of your experience. At Aptive, we believe clear and consistent communication is just as important as the treatment itself, and it’s great to know that value is coming through in your visits. We truly appreciate you being part of the Aptive family and look forward to continuing to provide service you can trust.
-Jasmine
Excellent performance consistently!
Techs do an excellent job. They are very detailed in their scope of work and always check in for concerns they should pay more attention to. Pics are provided at the end of their session to show their work. I am very satisfied to be a long time customer and have not found a better pest control after being with Aptive.
23 July 2025
Reply from Aptive Pest Control - San Antonio
Hi Araceli,
Thank you so much for your generous feedback and for being a valued member of the Aptive family for so long. We’re delighted to hear that our service professionals’ attention to detail, thorough communication, and use of photos to show their work have made such a positive impact on your experience.
Your trust means everything to us, and it’s incredibly rewarding to know that after all your experiences, Aptive remains your top choice for pest control. We’ll continue working hard to maintain the high standards you expect and deserve.
Please don’t hesitate to reach out if there’s ever anything more we can do to assist you. Thanks again for your continued support!
-Jasmine
Very pleased with my Aptive service
Very pleased with my Aptive service. I always get great communication from the company reminding me when my next service will be. I always get great communication from the service tech to let me know when he will arrive and when he has completed the service with pictures showing where ge sprayed and any concerns.
22 July 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you so much for taking the time to share your experience! We're thrilled to hear that you've been so pleased with your Aptive service and that our communication has helped keep you informed every step of the way. From reminder notifications to detailed updates and photos from your service professional, we want every part of your experience to feel seamless and transparent. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the care and consistency you can count on.
-Jasmine
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