Technician asked about my needs, was friendly and professional. The only thing I don’t like is that my appointment was switched from my original request without my being notified. I asked for a Satu... See more
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Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... See more
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I like it when the tech messages me before coming to our house and where he needs to concentrate on during treatment..
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The technician let me know in advance of his visit and arrived on time. He was courteous and friendly and went about his outside and inside treatment with minimum disruption. He took pictures, told me... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
1049 E Nakoma St, 78216, San Antonio, TX, United States
- 12107962851
We overthink pests so you don't have to.
4.4
Excellent
186 reviews
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Reply from Aptive Pest Control - San Antonio
We really appreciate your feedback, Robert! It's absolutely wonderful to know that our team was able to provide the thorough, detail-oriented service you deserve. Your satisfaction is incredibly important to us, and we're grateful to have you as a part of Aptive!
-Alexis
Long time customer
I have used this company for many years. They always arrive on time. My only issue is that I am contracted to receive quarterly treatments, and Aptive used to have the habit of bumping up the schedule two weeks to a month before a quarter is up, most likely to get in extra treatments over a two to three year period. I finally got this to stop by calling their corporate offices. They do not do this anymore
11 March 2026
Reply from Aptive Pest Control - San Antonio
Hi Michael,
Thank you for being a long-time Aptive customer, we truly appreciate your continued trust and loyalty over the years. It’s great to hear that our team has been consistent with arriving on time, that reliability is something we always aim to have handled.
We also really appreciate you sharing your past concern about the scheduling. We understand how frustrating that could feel, and we’re glad you spoke up and were able to get that resolved. Clear and consistent scheduling is important, and your feedback has helped ensure that process is handled more accurately moving forward.
If there’s ever anything you’d like us to review or adjust, please don’t hesitate to reach out to us at socialmedia@goaptive.com. We’ve got this handled and are always here to help.
-Jasmine
Brian was our service technician for…
Brian was our service technician for this scheduled service. He was very friendly and asked us about any concerns or areas we needed addressed. He made my wife very happy with spraying all areas of our home that she wanted to have done on the interior. He then did a great job on the exterior. Made my wife and I feel like we were VIP customers as always. We are thrilled with this level of service and are very pleased to have Aptive as our pest control provider for over 3 years now.
12 March 2026
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing such a wonderful review! We’re thrilled to hear that Brian provided friendly, attentive, and thorough service both inside and outside your home. At Aptive, we strive to make every customer feel valued and well cared for, and it’s fantastic to know that your experience reflected that. We truly appreciate your loyalty over the past three years and are grateful to have you as part of the Aptive neighborhood.
-Jasmine
They make it pretty difficult to manage…
They make it pretty difficult to manage anything about your service. Limited windows to change service visits, through the years worked their way toward an annual plan that charges monthly. I may not even have a visit that month but still get charged $150.
There used to be an app and website that started out promising, but it regressed back to phone call only.
The service itself is fine, all the management and admin is not.
11 March 2026
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your experience and for being open about both the positives and the frustrations you’ve encountered. We’re glad to hear the service itself has met your expectations, but it’s clear that managing the account and scheduling visits has not been as smooth as it should be.
At Aptive, we want customers to feel that their service plan is easy to understand and simple to manage. Hearing that scheduling windows felt limited, that the billing structure created confusion, and that managing your account has become more difficult over time is important feedback for us. We understand how frustrating it can be to feel like routine changes or updates require more effort than they should.
Your comments about the tools available to manage your account and the difference between service timing and monthly billing are valuable, and they help highlight areas where the overall experience can improve.
We would appreciate the opportunity to review your account with you and make sure everything is set up in a way that works best for your needs. Please feel free to reach out to us at socialmedia@goaptive.com so we can take a closer look and assist further.
Thank you again for sharing your feedback and for choosing Aptive.
-Jasmine
Job well done.
Before you started, he asked me if I had any concerns and he was very polite
3 March 2026
Reply from Aptive Pest Control - San Antonio
Hi Sandra,
Thank you for sharing your experience! We’re glad to hear our service professional took the time to check in with you before starting and that their politeness stood out. At Aptive, we believe that listening to our customers’ concerns and treating every home with respect is a key part of providing great service. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
service is consistent
1 March 2026
Reply from Aptive Pest Control - San Antonio
Hi Liza,
Thank you for taking the time to share your feedback! We’re glad to hear that you’ve found our service to be consistent.
At Aptive, we take pride in providing reliable and thorough pest control so our customers can feel confident that their homes are protected year-round. We truly appreciate you being part of the Aptive family and for trusting us to keep your home comfortable and safe.
-Jasmine
Friendly & knowledgeable technician
Friendly & knowledgeable technician, respectful of my home, trustworthy service . I have renewed my contract 3 times.
26 November 2025
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional provided friendly, knowledgeable, and trustworthy service while respecting your home. At Aptive, we take pride in delivering professional, attentive, and reliable pest control, and it’s wonderful to know our efforts have earned your trust enough to renew your contract three times. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
More bang for my buck
Every tech I’ve had always checks in on the day of treatment,to see if I have any issues he might be able to help with. After the job is complete I get a detailed report of what was done along with pictures to show points of interest.
26 February 2026
Reply from Aptive Pest Control - San Antonio
Hi Daniel,
Thank you for sharing such detailed feedback! We’re thrilled to hear that every Aptive service professional has been proactive in checking in on the day of your treatment and attentive to any concerns you have. We’re also glad that the post-service reports and photos provide clear insight into the work completed. Our team works hard to provide thorough, transparent service every time, and we truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
Reliable and professional
Always come when scheduled and complete work based on my needs.
28 February 2026
Reply from Aptive Pest Control - San Antonio
Hi Margaret,
Thank you for sharing your experience! We’re glad to hear that our team consistently arrives on schedule and tailors the service to meet your needs. At Aptive, we take pride in providing reliable, professional, and personalized pest control so our customers can feel confident and well cared for.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for your home.
-Jasmine
Agents are efficient and work to please…
Agents are efficient and work to please my needs.
28 February 2026
Reply from Aptive Pest Control - San Antonio
Hi John,
Thank you for sharing your experience! We’re glad to hear that our team has been efficient and attentive to your needs. At Aptive, we take pride in providing professional, reliable, and customer-focused pest control, ensuring every visit is thorough and tailored to your home.
We truly appreciate your trust in Aptive and look forward to continuing to provide high-quality service for years to come.
-Jasmine
Great service
Great service!
Text alert for monthly appointments. Employees are always friendly and assertive.
Never a cancellation. Big plus, they treat my garden for aphids upon request. No bugs in my house and living in the hill country with the change of seasons makes it nice !
19 February 2026
Reply from Aptive Pest Control - San Antonio
Hi Krista,
Thank you so much for sharing your experience! We’re thrilled to hear that our team has been friendly, reliable, and attentive to your specific needs, like treating your garden for aphids. At Aptive, we strive to provide proactive, thorough service that keeps your home and garden protected, and it’s wonderful to know that’s reflected in your experience.
We really appreciate you taking the time to highlight what’s working well, and we look forward to continuing to provide the care and peace of mind you expect, season after season in the Hill Country!
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Ronald,
Thank you for being a valued Aptive customer! We appreciate your support and the trust you place in us to protect your home. While we don’t have specific details from your review, we want you to know we’re here to make sure your experience is as smooth and effective as possible.
If there’s ever anything you need or any way we can improve your service, please don’t hesitate to reach out. Your feedback helps us continue to provide the best care for your home and peace of mind.
-Jasmine
Seems that the regular treatments are working…
Seems that the regular treatments are effective as we have had virtually no pests inside our home since being an Aptive customer. I will say if we start seeing evidence of indoor pests, we will consider changing to another company.
17 February 2026
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that our regular treatments have kept your home protected. At Aptive, we take pride in providing reliable, proactive service that helps our customers feel safe and comfortable in their homes. We understand how important it is to maintain that level of protection, and we’re committed to continuing to provide the thorough care you expect. We truly appreciate you choosing Aptive and giving us the opportunity to protect your home.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi there,
Thank you for taking the time to share your feedback! We’re glad to hear that our team was thorough during your service. At Aptive Environmental, we pride ourselves on delivering careful, detailed treatments to ensure your home stays protected from pests.
Your feedback means a lot to our team and encourages us to keep providing the high-quality service our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
Great service from a true professional.
14 February 2026
Reply from Aptive Pest Control - San Antonio
Hi Gina,
Thank you for sharing your experience! We’re thrilled to hear that you received great service from a true professional. At Aptive, we take pride in having service professionals who are knowledgeable, thorough, and dedicated to keeping every home and yard protected.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Been with aptive for 4+ years
Been with aptive for 4+ years, they always do an amazing job. I have another pest control company that I mistakenly tried and they are constantly trying to upsell me their additional services and never calls to schedule my normal pest control services. Aptive always reminds me of my regular service calls and doesn’t push the upsell
7 February 2026
Reply from Aptive Pest Control - San Antonio
Hi Naomi,
Thank you so much for your loyalty over the past 4+ years! We’re thrilled to hear that our team consistently provides the service and reliability you expect. At Aptive, we aim to make pest control straightforward and stress-free, keeping you informed about your regular service without pushing unnecessary upsells. It means a lot to know our approach has made a positive difference, and we truly appreciate you trusting Aptive to care for your home all these years.
-Jasmine
The first time I have been disappointed
I did not initially expect the technician to show up since it was a deep freeze. I received a text from him stating he was thirty minutes out. He asked about concerns. I told him inside only due to the fact that it was freezing. When he arrived he sat outside the house and I waited for him to come in. He never do and then left. I text him asking was he not going to do inside of house. He texted me and said he would be right back. He came back and rushed through the treatment of the house. I asked him to replace glue box traps at the front of the garage. He basically placed the box sticky side up but did not fold the trap into its box shape. I understand that it was not the greatest of weather days to be out doing his job. I do believe he could have put a little more effort into it. I have never before this had a reason to not give high marks on your review
25 January 2026
Reply from Aptive Pest Control - San Antonio
Hi Michael,
Thank you for sharing your experience and for taking the time to provide detailed feedback. I completely understand how frustrating it must have been to have service that felt rushed and not fully completed inside your home, especially when you were clear about your concerns. That’s not the experience we want for our customers, and I appreciate you letting us know.
While we do try to provide service even in challenging weather, your feedback highlights areas where we could have done better in communication and execution. I’ll be sharing this with our Operations team so we can review what happened and make sure we’re providing the level of care and attention our customers expect, even on difficult days.
If you’re open to it, I’d encourage you to reach out to us at socialmedia@goaptive.com so we can go over your account and make sure everything inside and outside your home is properly addressed. We truly value you as part of the Aptive neighborhood and want to make sure your service meets the high standards you’ve come to expect.
-Jasmine
My family is very happy with the…
My family is very happy with the reduction in pests, especially the mosquitoes and scorpions. I enjoy the advance notifications from a week to 30 minutes before arrival. The low cost of the great service is an added plus.
30 January 2026
Reply from Aptive Pest Control - San Antonio
Hi Michael,
Thank you for sharing your experience. We’re thrilled to hear that our service has helped reduce pests like mosquitoes and scorpions around your home. We’re also glad that our advance notifications and consistent communication make your visits convenient and worry-free.
Providing reliable, effective service at great value is exactly what we aim for at Aptive, and we truly appreciate having your family as part of the Aptive neighborhood. We look forward to continuing to keep your home comfortable and protected.
-Jasmine
Fast and friendly
30 January 2026
Reply from Aptive Pest Control - San Antonio
Hi there,
We’re glad to hear our team provided fast and friendly service! At Aptive, we take pride in delivering prompt, thorough, and reliable pest control while ensuring every visit is a positive experience. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
Reply from Aptive Pest Control - San Antonio
Hi Jannine,
Thank you for taking the time to share your experience with Aptive. We’re glad to hear our service professionals are consistently on time and delivering the quality service you expect. Reliability and expertise are things we take pride in, and it means a lot to know our efforts are appreciated. Thank you for choosing Aptive and for being a valued part of the Aptive neighborhood.
-Jasmine
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