The service technicians are knowledgeable, friendly and so helpful. They keep good records so they are familiar with the previous treatments and can be sure to cover everything. Bonus- they cobwebbed... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Josh and friend, (I forget his name!) asked about my concerns and did a very thorough job of spraying and removing webs and wasp nests around the house, barn and shop. When they were done, I got a re... See more
Company replied
The technician did ring my door bell as instructed to do. Previously I added the mosquito spray ($25.00) to my services; however, the previous technician did not make the necessary change to the serv... See more
Company replied
Technicians texted before coming with ETA and asking if I had any particular issues! I did respond about servicing in garage. Upon arrival they (two, not just one) showed at front door, discussed th... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, United States
- 19168902187
We overthink pests so you don't have to.
4.5
Excellent
234 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The tech told me that they are not…
The tech told me that they are not supposed to spray above doorways or windows. We have a LOT of windows and that’s where the spiders are. Every tech tells me something different about what they are told not to do in their training. Where can I see the guidelines that the techs are supposed to follow?
13 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good Service
The technician was right on time and covered all the areas that require attention
5 May 2026
Reply from Aptive Pest Control - Sacramento
Hi Patrick,
Thank you for taking the time to share this. We’re glad to hear your Aptive service professional arrived right on time and took care to cover all the areas of concern during your visit. That level of punctual, thorough service is exactly what we aim to deliver every time.
We’ve got this handled on our end, and we appreciate the opportunity to continue taking care of your home.
-Jasmine, Aptive Care Team
The service received is thorough
The service received is thorough. The agent is friendly and informative.
10 May 2026
Reply from Aptive Pest Control - Sacramento
Hi Ken,
We really appreciate you taking the time to share this! It’s great to hear your Aptive service has been thorough, and that your service professional has been friendly and informative throughout the visit.
At Aptive, we take pride in making sure every home is handled with care, clear communication, and attention to detail so you always know what’s being done and why. Thank you for trusting Aptive to help protect your home. We’re grateful to have you with us!
-Jasmine, Aptive Care Team
They are always courteous when coming…
They are always courteous when coming to my home.
I can't remember the gentleman's name that came last. I think it was Robert. Robert called before he showed up to ask what I needed in the backyard and did everything that was needed. Good company.
25 March 2026
Reply from Aptive Pest Control - Sacramento
We really appreciate your feedback, Elena! It's great to hear that our service professional was courteous, took the time to call ahead, and made sure your backyard needs were handled with care. That kind of communication and follow-through makes a real difference, and it’s great to hear the service has been going so well, whether it's Robert or another member of the team. We truly appreciate you choosing Aptive to help protect your home from unwanted pests!
-Alexis, Aptive Care Team
My tech was engaged and informative.
Lavelle was the tech who came to my house and he was extremely engaged and informative. He contacted me prior to arriving and slightly adjusted his schedule so that he could be at my house when I was there to get better understanding of why I had requested additional service.
4 May 2026
Reply from Aptive Pest Control - Sacramento
It’s great to hear you had such a great experience with Lavelle treating your home, Monica! I'm so glad they were so engaged and informative throughout the treatment. Taking the time to coordinate with you ahead of arrival and adjust the schedule to better understand your concerns shows a thoughtful and customer-focused approach, and it’s wonderful that it made a difference for you. Thanks for trusting Aptive to handle your pest control needs with the high level of care you deserve!
-Alexis, Aptive Care Team
The service technicians are knowledgeable and helpful
The service technicians are knowledgeable, friendly and so helpful. They keep good records so they are familiar with the previous treatments and can be sure to cover everything. Bonus- they cobwebbed the outside under the eaves- looks good and keeps pests from living there.
6 May 2026
Reply from Aptive Pest Control - Sacramento
Hi Carol,
Thank you for taking the time to share your experience and for choosing Aptive. We’re really glad to hear our service professionals have been knowledgeable, friendly, and helpful during your visits.
It’s also great to know the attention to detail, from reviewing past treatments to taking care of areas like cobwebs under the eaves, has made a difference for you. That kind of consistency is exactly how we make sure everything at your home is properly handled and nothing gets overlooked. We appreciate your trust in Aptive, we’ve got it handled.
-Jasmine, Aptive Care Team
The customer service provided was…
The customer service provided was matched to meet my needs in a very professional manner quickly and efficiently, I appreciated that.
3 May 2026
Reply from Aptive Pest Control - Sacramento
Hi Eugene,
We really appreciate you taking the time to share this! It’s great to hear that our team was able to respond quickly, professionally, and in a way that fit your needs. That balance of efficiency and care is exactly what we aim for with every Aptive experience.
At Aptive, we work hard to make sure your concerns are not only heard but handled the right way from start to finish, so your feedback truly means a lot. Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
Alex Mejia
Our tech, Alex Mejia, couldn't be more friendly, attentive, and receptive to our needs. He explained the process and treatment he used on our house in a comprehensive and easy-to-understand manner. Thank you, Alex. You're the best.
A+
1 May 2026
Reply from Aptive Pest Control - Sacramento
Hi Antimo,
This is awesome to hear, thank you for sharing! We’re really glad Alex made such a strong impression with his friendliness, clear communication, and attention to your needs. That kind of care and professionalism is exactly what we strive for at Aptive, making sure every visit is not only effective, but also easy to understand and thoughtfully handled from start to finish.
We’ll be sure to pass your kind words along to Alex, he’ll really appreciate the recognition. Thanks again for choosing Aptive and trusting us to keep things handled for your home protection!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Sacramento
Hi Dorene,
We really appreciate you sharing this, thank you! It’s great to hear your Aptive service professional provided photos and clearly explained the work completed during your visit.
That level of transparency is exactly what we aim for, making sure everything is clearly handled and you always know what was done around your home. Thanks for choosing Aptive, we’ve got it handled whenever you need us again!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Sacramento
Thanks for sharing this with us, Dawn! It's wonderful to hear the treatment has helped keep pests under control and that our service professionals have been pleasant and knowledgeable during your visits. That’s exactly the experience we aim to provide! It's always a pleasure to handle your needs, and our team at Aptive looks forward to protecting your home from unwanted pests for years to come!
-Alexis, Aptive Care Team
The Techs are always thorough and send…
The Techs are always thorough and send s txt messages and pics after service which is appreciated
24 April 2026
Reply from Aptive Pest Control - Sacramento
Hi Lynda,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our service professionals have been thorough and that the text updates and photos after service are helpful, we know that transparency goes a long way in giving you peace of mind.
We’re glad that level of communication has been valuable for you, and we’ll keep working to make sure every visit is clear, consistent, and fully handled from start to finish, we’ve got this handled.
-Jasmine, Aptive Care Team
The technician did ring my door bell as…
The technician did ring my door bell as instructed to do. Previously I added the mosquito spray ($25.00) to my services; however, the previous technician did not make the necessary change to the service protocol and I was not receiving this service just the added bill amount. The tech also did not sweep the cobwebs by the backyard hanging light which is quite large.
30 April 2026
Reply from Aptive Pest Control - Sacramento
Hi Marge,
Thank you for taking the time to share this, and thank you for choosing Aptive. I’m glad the instruction to ring the doorbell was followed, but I’m sorry to hear the mosquito service wasn’t properly updated in your account and that the cobweb removal was missed.
That’s not the level of detail or follow-through we aim for, and we’d like the chance to review your account and get this corrected. Please reach out to socialmedia@goaptive.com so we can take a closer look and make it right.
At Aptive, we work to ensure every detail is fully handled the way it should be, we’ve got this handled.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Sacramento
Hi Laura,
We really appreciate you sharing this, thank you for choosing Aptive. It’s great to hear our team was helpful and that you’re seeing strong results from the product, that’s exactly what we aim for with every service.
We’re glad your experience has been a positive one, and we’ll continue focusing on delivering reliable results you can count on. At Aptive, our goal is to make sure everything is working as it should and fully handled the right way, we’ve got this handled.
-Jasmine, Aptive Care Team
He was polite
He was polite, took the time to walk around with me to understand my concerns. Was considerate of my pets.
30 April 2026
Reply from Aptive Pest Control - Sacramento
Hi there,
It’s great to hear your service professional was polite and took the time to walk the property with you to fully understand your concerns. That kind of hands-on approach really helps ensure nothing gets missed, and we also appreciate how considerate they were with your pets during the visit.
At Aptive, we aim to make every experience feel like it’s handled with care, attention, and respect for both your home and everyone in it. Thank you for choosing Aptive and trusting us with your home, we truly appreciate you being part of our community.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Sacramento
We’re really glad to hear that our service professional was on time, polite, and able to answer all your questions, Carolyn! Providing clear and respectful service is something our team takes pride in. We appreciate your feedback and the opportunity to handle your pest concerns. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Excellent job by Josh and friend
Josh and friend, (I forget his name!) asked about my concerns and did a very thorough job of spraying and removing webs and wasp nests around the house, barn and shop. When they were done, I got a report with photos of their work, which I really appreciated. Josh even pointed out a hummingbird nest, commenting on how they were careful not to spray around it. I loved that!... and appreciate their courtesy and professionalism.
28 April 2026
Reply from Aptive Pest Control - Sacramento
Hi Donna,
This is such a great note to read, thank you for sharing your experience with Aptive. We’re really glad Josh and the team took the time to listen to your concerns and be so thorough with the treatment, especially around the house, barn, and shop. It’s also great to hear the service report with photos was helpful and that Josh’s attention to detail, like noticing the hummingbird nest, stood out to you. That kind of care and professionalism is exactly how we aim to operate every day, making sure things are handled thoughtfully from start to finish. We appreciate you choosing Aptive and trusting us to keep things handled with care at your home.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Sacramento
It's wonderful to know this treatment went smoothly and that everything was clearly explained to you, LaJuana! It’s great that the traps were placed, and you felt informed throughout the process. We appreciate you sharing your feedback, and we’re incredibly grateful that you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
I love love Aptive!
I love love Aptive!! This has been the best company and investment I’ve ever used to make my home a pest free environment. I appreciate employees like David that take pride in their work and have a sense of humor!!!! Thank you Aptive!!!
23 April 2026
Reply from Aptive Pest Control - Sacramento
We are so happy to hear that your experience with Aptive has been so positive and that we've been able to help make your home an environment that's protected against pests. Our team takes great pride in their work, and it's wonderful to know that David's dedication and sense of humor have made a lasting impression.
It's feedback like yours that reassures us that we're on the right track. Your satisfaction is our top priority, and we're grateful for your trust in our team to handle your pest control needs!
-Alexis
The service was well done
The service was well done. The only thing why I gave a 9 is because I had asked to come after 4 pm. They were there 12:40 pm. I would have loved to been there the time when the service was been done.
23 April 2026
Reply from Aptive Pest Control - Sacramento
We’re really glad to hear the service itself was well done and met your expectations, Dora. At the same time, we completely understand your frustration with the timing, especially since you had requested an after-4 pm appointment so you could be there during the visit. That kind of scheduling detail matters, and we can see why it would have been disappointing to miss that alignment.
If there's anything you'd like us to follow up on, don't hesitate to let us know at socialmedia@goaptive.com, including your service address, so we can ensure any concerns you may have are handled with the care you deserve!
-Alexis
Juan arrived this time
Each time an Aptive employee arrives to take care of my home, they are the most polite and personal/friendly staff that I have encountered. They aim to please and go beyond what is expected of them.
Anytime I request something, they are always willing and able to assist.
15 April 2026
Reply from Aptive Pest Control - Sacramento
We're so glad to hear that our team has consistently provided you with polite and friendly service, going above and beyond to meet your needs, Joyce! Our team really prides itself on ensuring that every interaction is handled with the utmost care and professionalism, and your feedback reaffirms our commitment to this standard. Your satisfaction means the world to us. Thank you for being the best part of Aptive!
-Alexis
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.