We have had a terrible experience working with Active. They have very aggressive sales tactics and when we tried to cancel, we went around with them for over 30 minutes before we gave up and accepted... See more
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See what reviewers are saying
Courteous and efficient technicians who even did an extra little favor for me, carrying a heavy item from my yard to garage. Very nice gentlemen.
Company replied
Jake has come to our home multiple times over the past several years. He remembers the issues we discussed in the past and asks if they need to be addressed again. He also remembers discussions about... See more
Company replied
Serviceman was great. Just did not know he was coming until he message us about 1/2 hour before arrival. Visit was originally scheduled for May 4th, then rescheduled for May 11th. Nobody showed up on... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
500 Bursca Dr, Ste 502, 15017, Bridgeville, PA, United States
- 18782189723
We overthink pests so you don't have to.
4.7
Excellent
201 reviews
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For the past 4 or 5 months I have had…
For the past 4 or 5 months I have had an increasing amount of large ants in my upstairs master bathroom and now the closet. It started out just one or two, and each month it has increased. Please address this ASAP or I will cancel my service. I never had this problem before with my last pest control provider. Thanks! Toni Dallier 724-272-1841
4 July 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Toni,
Thank you for bringing this to our attention. We’re truly sorry to hear about the increasing ant problem in your home—that’s definitely not the experience we want for our Aptive customers. We understand how frustrating this must be, especially when you hadn’t experienced this issue before. Please reach out to us at socialmedia@goaptive.com with your service address so we can prioritize a thorough review and work quickly to resolve this for you. We appreciate your patience and the opportunity to make things right.
-Jasmine
Excellent Service and Results
I have experienced great results and maintenance from the service the Aptive crew had provided! I can always have confidence that any problematic insect I may run across (black ants, spiders, even Lantern Flies) will be eliminated with the upcoming treatment my property receives. Aptive has been taking care of my property since 2019, and have always been responsive, and invested in fully providing satisfaction of service.
2 July 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Tracy,
Thank you so much for sharing your experience with us and for trusting Aptive to protect your home since 2019! We're thrilled to hear that you've consistently seen great results and that our team’s responsiveness and dedication have made a difference for you. It means the world to know you feel confident in our treatments—from black ants to lanternflies—and we’re proud to continue delivering the reliable, high-quality service you deserve. We're grateful to have you as a valued part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Pittsburgh
Hi Harry,
Thank you for sharing your thoughts with us. We’re sorry to hear you feel that way, as we truly aim to provide valuable and effective pest control solutions that give our customers peace of mind. At Aptive, we’re committed to delivering quality service and ensuring your experience reflects that value. If you’d be open to discussing your concerns further, please feel free to reach out to us at socialmedia@goaptive.com so we can better understand your situation and explore how we can make things right. We appreciate your feedback and the chance to improve.
-Jasmine
The technician was very professional…
The technician was very professional and explained every service he provided for us.
19 June 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Angelo,
Thank you for sharing your experience! At Aptive, we’re proud of our service professionals who take the time to thoroughly explain each step, ensuring you feel informed and confident about your treatment. We appreciate you trusting Aptive to protect your home, and we look forward to continuing to provide you with top-notch service.
-Jasmine
Reply from Aptive Pest Control - Pittsburgh
Hi there,
Thank you so much for sharing your experience! We’re thrilled to hear our Aptive service professional was able to provide you with clear communication and efficient care while treating your home. Your feedback truly motivates us to keep delivering the kind of service you deserve. We appreciate you choosing Aptive and look forward to continuing to protect your home with professionalism and respect!
-Jasmine
Unknown pest attacking rose bushes
I’m concerned about spotted lantern flies that I believe are attacking my roses. Is there a deterrent? Or something that kills them? I rarely see the technician who also added another device at the rear of my yard on a fence that I’m not sure of it’s purpose.
18 June 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Deborah,
Thanks for sharing your concerns! Spotted lanternflies are definitely something we keep an eye on at Aptive. The device on your fence is likely a monitoring trap to help us track and control pests more effectively. If you’re not seeing your service professional often or have questions about treatments, please reach out anytime at socialmedia@goaptive.com. We’re here to keep your yard healthy and comfortable. Thanks for choosing Aptive!
-Jasmine
Not bad, competitive with other services, sales tactic aggressive
I've had 3 services so far. Honestly, not bad and competitive with other companies that do pest control. The level of attention really depends on the technician you receive. I will say it has been 3 different people each time and not the same person. I've had good experiences (technician spends time and is careful) and I've had okay experiences (technician does the bare minimum). Their online scheduling is a huge plus, I can schedule revisits too which are free.
Biggest Cons: Aggressive sales door to door sales that over promised. Different technician each visit, I wish it were the same person that can build familiarity with my property and my needs. Instead of having to explain it repeatedly.
18 June 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Chris,
Thank you for your honest feedback and for choosing Aptive! We’re glad to hear you appreciate our competitive service and the convenience of online scheduling. We understand how consistency with service professionals can make a big difference, and we’re actively working to improve that continuity so your specific needs are better recognized each visit. We also hear your concerns about door-to-door sales and will continue to refine our approach to ensure it’s respectful and clear. Your experience truly matters to us, and we’re committed to delivering the dependable, personalized service Aptive is known for. Please don’t hesitate to reach out at socialmedia@goaptive.com if you have any questions or need assistance!
-Jasmine
Cell phone usage
The technician was on their cell phone the majority of the time during our service visit and in my opinion did not seem to care about doing a good job. I watched the technician step on my flowers in the landscaping which could have easily been avoided if they had watched where they were stepping.
11 June 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Susan,
Thank you for bringing this to our attention. We’re truly sorry to hear about your recent experience—it’s not reflective of the standard we hold ourselves to at Aptive. Our service professionals are expected to be attentive, respectful of your property, and fully focused on delivering high-quality care. We appreciate you taking the time to share this, and we’ll be following up internally to ensure it’s addressed. Thank you for being part of the Aptive neighborhood—we’re committed to making this right and earning back your confidence.
-Jasmine
I have been very happy with Aptive for…
I have been very happy with Aptive for my pest control. All service technicians have been professional and knowledgeable about the treatment process. Most of all, the treatment results exceed my expectations when controlling ants, bees, etc. Highly recommended!
11 June 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Amy,
Thank you so much for your thoughtful review! We’re thrilled to hear that our service professionals have consistently delivered knowledgeable and professional care, and that the treatments have exceeded your expectations. At Aptive, we’re committed to providing effective, safe solutions that you can rely on. We truly appreciate your recommendation and are grateful to have you as part of the Aptive neighborhood!
-Jasmine
Grounding the yellow jackets.
Had many yellow jackets flying around our porch. Could not even sit there without being dive bombed by them. You were here for one treatment and the next day they were gone.
17 June 2025
Reply from Aptive Pest Control - Pittsburgh
Hi George,
Thank you for sharing your experience! We’re so glad to hear that our treatment made such a quick difference with the yellow jackets around your porch. At Aptive, we understand how disruptive pests can be, and we’re committed to providing fast, effective solutions that let you enjoy your home worry-free. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your space.
-Jasmine
Jason was efficient
Jason was efficient, on time and very professional. He and a trainer answered all my questions and provided helpful ideas to mitigate any pest issues
17 June 2025
Reply from Aptive Pest Control - Pittsburgh
Hi John,
Thank you so much for sharing your experience! We’re thrilled to hear that Jason and his trainer took great care of you—being on time, professional, and helpful is exactly what we strive for at Aptive. It's great to know they were able to answer your questions and offer useful tips for keeping pests at bay.
We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with top-quality service!
-Jasmine
They listen. They care!
7 June 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Pam,
Thank you for recognizing the care and attention our team brings to every visit. At Aptive, listening to your concerns and providing thoughtful service is at the heart of what we do. We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
We've used Aptive for a couple years…
We've used Aptive for a couple years and will continue with the service.
Service technicians are always pleasant and efficient. The service is environmentally sound,fairly priced, and it works.
5 June 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Sharon,
Thank you so much for being a valued part of the Aptive family for these past years! We’re glad to hear our service professionals have consistently been pleasant and efficient, and that our environmentally conscious approach meets your expectations. We truly appreciate your trust and look forward to continuing to provide you with effective, fair-priced pest control that works.
-Jasmine
Reply from Aptive Pest Control - Pittsburgh
Hi Ray,
Thank you so much for the great feedback! We’re thrilled to hear that your service professional delivered a thorough experience and left a positive impression. At Aptive, professionalism and attention to detail are at the heart of what we do, and it means a lot to know that came through during your visit. We appreciate you being a valued part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Pittsburgh
Hi there,
Thank you for your feedback! We’re glad to hear our team consistently arrives on time, works efficiently, and takes the time to explain everything clearly. That’s exactly the kind of service we aim to provide at Aptive. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
No issue with insects in our home
No issue with insects in our home. Tech is always professional and asks if we have any issues.
21 May 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Janet,
Thank you for your feedback! We’re glad to hear you’re not experiencing any insect issues and that our service professional consistently provides professional service while checking in on your concerns. At Aptive, keeping your home comfortable with attentive care is our priority. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - Pittsburgh
Hi Sam,
Thank you for sharing your experience! We're so glad to hear that your service professional was knowledgeable and took the time to listen to your concerns. At Aptive, we believe great service starts with understanding each customer's unique needs and providing expert solutions.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.
-Jasmine
The young man yesterday was friendly
The young man yesterday was friendly , helpful and thorough, unlike the previous man who came to spray for ants several weeks ago. That young man was not customer friendly, told me if I spray ants myself I should just STOP your service. only sprayed 1 time due to all over my kitchen counters till Adaptive got here. Think you need to train the Ant sprayer some customer service!
29 May 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Douglas,
Thank you for sharing your experience with us. We’re glad to hear that the most recent service professional was friendly, helpful, and thorough—that’s exactly the kind of care we want every customer to receive. We sincerely apologize that your earlier visit didn’t reflect the level of customer service Aptive stands for. Your feedback is important, and we’ll make sure it’s shared to help improve our team’s approach.
We appreciate your trust in choosing Aptive to handle your ant situation and look forward to continuing to provide the respectful, effective service you deserve.
-Jasmine
Not Happy!
I did not give you a 5 star because Aptive doesn't tell you when they are coming. They just show up. The tech text messages you that they will be there in 20-40 minutes. We were not even home. We were headed out of town. They only did the outside. We wanted them to do the inside also. I think a little more notice on when they are coming would be very nice. I can not blame the tech. It is the office staff that needs to be more customer friendly. Normally they notify you what day they are going to be there. And give you a four hour window (8-12 or 12-4). That in my opinion is way to much of a window. If I did that to my clients I wouldn't have a business. I would give the tech's a 5 star. But your customer service stinks!
I can not wait to get out of this contract! I hope it is soon. By the way. You can't get out of your contract unless you pay a penalty. Real customer friendly!
20 May 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Kevin,
Thank you for taking the time to share your feedback with Aptive. I’m really sorry the scheduling and communication didn’t meet your expectations — we know how important clear, timely updates are, especially when you’re planning your day or traveling. I appreciate you recognizing the hard work and professionalism of our service professionals; they truly care about doing a great job.
I’m also sorry to hear about the frustrations with the contract terms and customer service experience. Your concerns are important, and I want to assure you we’re listening and continuously working to improve how we communicate and support our customers.
If you’d be open to it, I’d love to connect with you and review your account and help clarify any questions or options available. Please don't hesitate to reach out directly at socialmedia@goaptive.com. Thanks again for being candid — it helps us grow and serve you better.
-Jasmine
Service was great and friendly
15 April 2025
Reply from Aptive Pest Control - Pittsburgh
Hi Edward,
Thanks so much for sharing your experience! At Aptive, we believe friendly service goes hand in hand with effective pest control. We're glad to hear our team made a positive impression, and we're here anytime you need us. It’s a pleasure having you as part of the Aptive family!
-Jasmine
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