We have had a terrible experience working with Active. They have very aggressive sales tactics and when we tried to cancel, we went around with them for over 30 minutes before we gave up and accepted... See more
Company replied

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We have had a terrible experience working with Active. They have very aggressive sales tactics and when we tried to cancel, we went around with them for over 30 minutes before we gave up and accepted... See more
Company replied
Courteous and efficient technicians who even did an extra little favor for me, carrying a heavy item from my yard to garage. Very nice gentlemen.
Company replied
Jake has come to our home multiple times over the past several years. He remembers the issues we discussed in the past and asks if they need to be addressed again. He also remembers discussions about... See more
Company replied
Serviceman was great. Just did not know he was coming until he message us about 1/2 hour before arrival. Visit was originally scheduled for May 4th, then rescheduled for May 11th. Nobody showed up on... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
500 Bursca Dr, Ste 502, 15017, Bridgeville, PA, United States

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Your team always sprays haphazardly. Had to discard edible plants and herbs that we routinely use in meals. Got a BBQ grill tool plus windows which need cleaned, etc.etc.
Also don't see any difference in pest congtrol since we started with Aptive

Reply from Aptive Pest Control - Pittsburgh
Very thorough with application. Great pictures to show work.

Reply from Aptive Pest Control - Pittsburgh

Reply from Aptive Pest Control - Pittsburgh
The service people are very good, knowledgeable, and courteous. When I asked the scheduler to drop a service from my plan, the serviceman showed up anyway.

Reply from Aptive Pest Control - Pittsburgh

Reply from Aptive Pest Control - Pittsburgh

Reply from Aptive Pest Control - Pittsburgh
Appears to do a great job have had no real issues

Reply from Aptive Pest Control - Pittsburgh
Pictures tell so much, until Aptive, I never had any company do this. Service agents are always courteous and on time.

Reply from Aptive Pest Control - Pittsburgh
The ants are under control and I have hope the mice will be too . However the yellow jackets are still very alive and active by the porch.

Reply from Aptive Pest Control - Pittsburgh
I called to have someone come out to help with a yellow jacket nest on the roofline as we were having a roof put on. Two people came out that day to address my concerns. Both were very respectful and honest as they explained they do not do bee removal and reminded me of the service they do. Although they could not help I appreciate how they addressed my concerns.

Reply from Aptive Pest Control - Pittsburgh
We never get the same technician. The automated system is horrible.

Reply from Aptive Pest Control - Pittsburgh
On time, friendly, knowledgeable, consistent.
Aptive is the best service we have had.

Reply from Aptive Pest Control - Pittsburgh
Your company does a good job of protecting my property from bugs getting into my house and ticks and fleas in the yard. Great service.

Reply from Aptive Pest Control - Pittsburgh
The technician always comes to the door before starting treatment to discuss any issues I need addressed. They’ll explain the planned treatment.

Reply from Aptive Pest Control - Pittsburgh

Reply from Aptive Pest Control - Pittsburgh
Technician was knowledgeable and answered my questions. He addressed specific troublesome areas.

Reply from Aptive Pest Control - Pittsburgh
Technician explains services and treatments being applied

Reply from Aptive Pest Control - Pittsburgh
The tech was quick and responsive to my requests. He knew what he was doing, and I appreciate the pictures of the areas showing his applications. Even with this hot, humid summer, I've had no pest concerns. The hornets that were an issue when I first moved here are gone.

Reply from Aptive Pest Control - Pittsburgh
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