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Aptive Pest Control - Pittsburgh Reviews 

201
TrustScore 4.5 out of 5

4.7

500 Bursca Dr, Ste 502, 15017 Bridgeville, PA, US


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See what reviewers are saying

Rated 1 out of 5 stars

We have had a terrible experience working with Active. They have very aggressive sales tactics and when we tried to cancel, we went around with them for over 30 minutes before we gave up and accepted... See more

Company replied

Rated 5 out of 5 stars

Courteous and efficient technicians who even did an extra little favor for me, carrying a heavy item from my yard to garage. Very nice gentlemen.

Company replied

Rated 5 out of 5 stars

Jake has come to our home multiple times over the past several years. He remembers the issues we discussed in the past and asks if they need to be addressed again. He also remembers discussions about... See more

Company replied

Rated 5 out of 5 stars

Serviceman was great. Just did not know he was coming until he message us about 1/2 hour before arrival. Visit was originally scheduled for May 4th, then rescheduled for May 11th. Nobody showed up on... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Pittsburgh

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 500 Bursca Dr, Ste 502, 15017, Bridgeville, PA, United States

  • 18782189723
Promotion box for Aptive Pest Control - Pittsburgh

We overthink pests so you don't have to.

Smarter pest control starts here.

4.7

Excellent

TrustScore 4.5 out of 5

201 reviews

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4.7

All reviews

(201)

27,943 reviews in the last 12 months

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Rated 1 out of 5 stars

Thinking of cancelling.

Your team always sprays haphazardly. Had to discard edible plants and herbs that we routinely use in meals. Got a BBQ grill tool plus windows which need cleaned, etc.etc.
Also don't see any difference in pest congtrol since we started with Aptive

3 September 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Paul,

Thank you for sharing your experience. We’re concerned to hear about the treatment around your edible plants, grill area, and windows, and that you’re not seeing the results you expected. At Aptive, our service professionals are trained to apply products carefully and strategically, so your feedback is very important to us. Please reach out to us directly at socialmedia@goaptive.com so we can review your account, customize your next treatment, and work to improve your results.

-Jasmine

Rated 5 out of 5 stars

Very good work

Very good work

13 September 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Joan,

Thank you for sharing your feedback! We’re glad to hear that you’re satisfied with the work our team provided. At Aptive, we take pride in delivering thorough, professional pest control, and it’s wonderful to know our efforts are making a difference. We look forward to continuing to keep your home comfortable.

-Jasmine

Rated 5 out of 5 stars

Very thorough with application

Very thorough with application. Great pictures to show work.

13 September 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Robert,

Thank you for sharing your feedback! We’re glad to hear that your Aptive service professional was thorough with the application and took the time to provide pictures to show the work being done. Clear communication and attention to detail are at the heart of the service we strive to provide, and it’s great to know that came through during your visit. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to deliver the same level of care every time.

-Jasmine

Rated 4 out of 5 stars

Consistent and through,

Consistent and through,

5 September 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Colleen,

Thank you for sharing your feedback. We’re thrilled to hear that you’ve found our service to be consistent and thorough. At Aptive, we take pride in providing reliable, high-quality pest control, and it means a lot to know our efforts are making a difference. We look forward to continuing to keep your home comfortable.

-Jasmine

Rated 4 out of 5 stars

Good service

The service people are very good, knowledgeable, and courteous. When I asked the scheduler to drop a service from my plan, the serviceman showed up anyway.

3 September 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Angela,

Thank you for sharing your experience with Aptive. I’m glad to hear that our service professionals were knowledgeable, courteous, and provided a positive experience. We truly value having them represent the Aptive neighborhood.

I’m very sorry for the confusion regarding your service schedule. That is not the seamless experience we aim to provide, and I’d like the opportunity to review your account to make sure your plan accurately reflects the services you want and to prevent this from happening again. Please reach out to us directly at socialmedia@goaptive.com so we can get this corrected promptly.

-Jasmine

Rated 5 out of 5 stars

Thorough service

26 August 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Merilyn,

Thank you for sharing your feedback. We’re glad to hear that you found our service thorough. At Aptive, we strive to provide detailed and effective pest control with every visit, and it’s wonderful to know our efforts are making a difference for you.

-Jasmine

Rated 5 out of 5 stars

Great and complete job

No worries with crawling bug and flying critters.

16 August 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Margie,

Thank you for sharing your feedback! We’re glad to hear that our services have helped keep both crawling bugs and flying pests under control. At Aptive, we take pride in providing effective, thorough pest control to ensure your home remains comfortable and protected, and it’s wonderful to know our efforts are making a difference.

-Jasmine

Rated 5 out of 5 stars

On time

On time, professional and good work.

16 August 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Bonnie,

Thank you for sharing your feedback! We’re glad to hear that our team was on time, professional, and provided quality service. At Aptive, we take pride in delivering reliable and thorough pest control, and it’s wonderful to know our efforts are meeting your expectations.

-Jasmine

Rated 5 out of 5 stars

Appears to do a great job have had no…

Appears to do a great job have had no real issues

15 August 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Barry,

Thank you for sharing your experience! We’re glad to hear you haven’t had any issues and that our team’s work is meeting your expectations. At Aptive, we focus on delivering consistent, high-quality service so you can enjoy lasting peace of mind in your home.

-Jasmine

Rated 5 out of 5 stars

Pictures tell so much

Pictures tell so much, until Aptive, I never had any company do this. Service agents are always courteous and on time.

13 August 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Mary Lou,

Thank you for sharing your feedback! We’re glad to hear that our use of service photos, along with our courteous and punctual team, has made a difference in your experience. At Aptive, we strive to provide thorough, transparent pest control so our neighbors feel confident and informed about the work we do. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Rated 4 out of 5 stars

The ants are under control and I have…

The ants are under control and I have hope the mice will be too . However the yellow jackets are still very alive and active by the porch.

16 August 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Carole,

Thank you for sharing your feedback! We’re glad to hear that the ant situation is under control and that you have hope for the mice. We also understand your concern about the yellow jackets by your porch, these pests can be persistent, and safety is always our priority when treating them. At Aptive, we want every part of your home and yard to feel comfortable and secure, and we’d be happy to schedule a follow-up visit to specifically address the yellow jackets. We truly appreciate you being part of the Aptive neighborhood and look forward to helping you enjoy your home worry-free.

-Jasmine

Rated 5 out of 5 stars

No Bee Hives

I called to have someone come out to help with a yellow jacket nest on the roofline as we were having a roof put on. Two people came out that day to address my concerns. Both were very respectful and honest as they explained they do not do bee removal and reminded me of the service they do. Although they could not help I appreciate how they addressed my concerns.

13 August 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Sandy,

Thank you for taking the time to share your experience! We’re glad to hear that our team was able to address your concerns with respect and honesty, even if the service you needed wasn’t something we provide. At Aptive, we take pride in clear communication and making sure every customer feels heard and informed about the protection we do offer. We truly appreciate having you in the Aptive neighborhood and value your understanding and trust in our team.

-Jasmine

Rated 3 out of 5 stars

We never get the same technician

We never get the same technician. The automated system is horrible.

13 August 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Mari,

Thank you for taking the time to share your concerns. We’re sorry to hear that you haven’t had a consistent service professional and that our automated system hasn’t met your expectations. At Aptive, we aim to provide both reliable service and a smooth scheduling experience, and it’s clear we fell short here.

We’d love the chance to review your account and find a solution that works better for you, whether that’s improving communication about who’s servicing your home or helping you navigate scheduling more easily. Please reach out to us at socialmedia@goaptive.com or let us know the best way to connect, and we’ll make this a priority.

Thank you for being part of the Aptive neighborhood. Your feedback helps us serve you better.

-Jasmine

Rated 4 out of 5 stars

On time - consistent

On time, friendly, knowledgeable, consistent.
Aptive is the best service we have had.

12 August 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Kathy,

Thank you so much for your kind words! We’re thrilled to hear that our team has been punctual, friendly, knowledgeable, and consistent. Providing reliable, high-quality service is at the heart of what we do at Aptive, and feedback like yours lets us know we’re hitting the mark. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Pest control

Your company does a good job of protecting my property from bugs getting into my house and ticks and fleas in the yard. Great service.

6 August 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Dorothy,

Thank you for sharing your experience with Aptive! We’re thrilled to hear our service has helped protect your home from bugs indoors and ticks and fleas in your yard. Providing reliable protection and great service is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Opportunity to talk to the technician before treatment begins

The technician always comes to the door before starting treatment to discuss any issues I need addressed. They’ll explain the planned treatment.

16 July 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Paula,

Thank you for sharing your experience! We’re glad to hear that your service professional takes the time to connect with you before each treatment and clearly explains the plan—that level of communication is important to us at Aptive. We appreciate you being a valued member of our community and look forward to continuing to provide you with attentive and thorough service.

-Jasmine

Rated 4 out of 5 stars

The Aptive staff is always helpful and…

The Aptive staff is always helpful and thorough.

20 July 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Doreen,

Thank you so much for your kind words! We’re thrilled to hear that our Aptive team has been helpful and thorough in serving you. Providing attentive, reliable service is what we’re all about, and your feedback truly means a lot to us.

We appreciate you being part of the Aptive family and look forward to continuing to support your pest control needs.

-Jasmine

Rated 4 out of 5 stars

Technician was knowledgeable and…

Technician was knowledgeable and answered my questions. He addressed specific troublesome areas.

11 July 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Elizabeth,

Thank you for your kind words! We’re delighted to hear that your Aptive service professional was knowledgeable and took the time to address your specific concerns thoroughly. Providing attentive, informed service is exactly what we aim for, and we appreciate you trusting us to protect your home. Thanks for being a valued part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Technician explains services and…

Technician explains services and treatments being applied

11 July 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi JJ,

We appreciate you taking the time to share your experience! At Aptive, clear communication is a priority, and we’re glad to hear your service professional took the time to thoroughly explain the services and treatments. Thank you for trusting us with your pest control needs — we look forward to continuing to serve you.

-Jasmine

Rated 5 out of 5 stars

Quick and Responsive

The tech was quick and responsive to my requests. He knew what he was doing, and I appreciate the pictures of the areas showing his applications. Even with this hot, humid summer, I've had no pest concerns. The hornets that were an issue when I first moved here are gone.

1 July 2025
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Reply from Aptive Pest Control - Pittsburgh

Hi Randall,

Thank you so much for sharing your experience with us! We’re really glad to hear that your service professional was responsive, knowledgeable, and took the time to provide updates with photos—it’s all part of our commitment to transparency and thorough care. It's especially great to know that even with this intense summer heat and humidity, your pest concerns have been resolved and those hornets are no longer a problem. We’re proud to have you as part of the Aptive family and look forward to continuing to protect your home year-round!

-Jasmine

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