I think we have more bugs since using this pest control service than what we had before. When the agreement was signed we were told they treat the whole yard, that was a lie. They only treat up to a c... See more
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When an issue comes up between regular appointments they are always ready and willing to send somebody out as soon as possible to take care of the current issue. The guy that does my house most of the... See more
Company replied
They are VERY big on surveys and will someday realize how annoying that is to the customer. The work was done on the scheduled day. The technician asked about bug issues and followed through with th... See more
Company replied
The person performing the treatment lets you know a head of time when they are arriving at your home. Additionally, they take pictures the areas they treat and ask if there are any areas of concern a... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
6900 Phillips Hwy, Ste 20, 32216, Jacksonville, FL, United States
- 19049776551
We overthink pests so you don't have to.
4.2
Great
89 reviews
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Getting charged and not seeing or…
Getting charged and not seeing or knowing a tech is here is not good.
I pay a payment every month but only get service every other month. May be time to end this account.
17 April 2025
Reply from Aptive Pest Control - Jacksonville
Hi Robin,
Thank you for sharing your concerns with us. We understand how important it is to feel confident in the service you're receiving -- especially when you're being charged. Our goal at Aptive is to keep you informed and comfortable with every visit, and it sounds like we've fallen short here. We'd really appreciate the chance to review your account and make sure everything -- from visit frequency to communication -- is working the way it should for you. Please reach out to us at socialmedia@goaptive.com. You're a valued part of the Aptive family, and we want to make this right.
-Jasmine
Reply from Aptive Pest Control - Jacksonville
Hi Chastity,
Thank you for sharing your experience! We're so glad to hear that your service professional was on time and friendly. We strive to provide reliable and personable service, and it's great to know we hit the mark for you. If you ever need anything further, feel free to reach out -- we're here to help!
-Jasmine
Reply from Aptive Pest Control - Jacksonville
Hi James,
Thank you for your kind words! We are so glad to hear that you were happy with the work we did and that you had a positive experience with our team. At Aptive, we believe that great service starts with great people, and it is wonderful to know that came through during your visit.
If there's anything more we can do to support you, don't hesitate to reach out. We appreciate your feedback and look forward to continuing to service you! Thanks again for choosing Aptive!
-Jasmine
The technician listened and was thorough took his time and…
The technician took his time and listened to my concerns and was very thorough.
18 March 2025
Reply from Aptive Pest Control - Jacksonville
Hi Cindy,
Thank you so much for sharing your experience! We are so glad to hear that our service professional took the time to listen to your concerns and provided thorough service. At Aptive, we believe in going the extra mile to ensure our customers feel heard and taken care of. Your satisfaction is our top priority, and we appreciate your trust in us. If you need anything else, do not hesitate to reach out!
-Jasmine
VERY RELIABLE
Great communications as you always know when the service tech will arrive. Very dependable service.
5 March 2025
Reply from Aptive Pest Control - Jacksonville
Thank you for your kind words! We appreciate you recognizing our commitment to clear communication and dependable service. We strive to make scheduling and service as convenient as possible for our customers, and appreciate having you as a part of the Aptive neighborhood!
-Alexis
Serving my properly without…
Serving my properly without authorization.Not servicing my property and bill credit my debit card.
22 March 2025
Unprompted review
Reply from Aptive Pest Control - Jacksonville
We understand your frustration with the recent billing issue, Fritz. We would love to look into this for you to ensure it's properly addressed. Please contact socialmedia@goaptive.com including your account details and we'd be happy to help find a solution satisfactory to your needs. We hope to hear from you soon!
-Alexis
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