We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... See more
Company replied
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See what reviewers are saying
Trash Company, predatory sales tactics and then will give you no chance to cancel or get your money back when there bug spray doesn’t work
Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... See more
Company replied
I am totally pleased with the treatments I receive from Aptive Environmental. The people who actually do the treatments are always respectful and informative. Best of all, I no longer have the massi... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
8857 Boehning Ln, 46219, Indianapolis, IN, United States
- 13179679028
We overthink pests so you don't have to.
4.3
Excellent
161 reviews
Asks customers to review
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Reply from Aptive Pest Control - Indianapolis
Hi Shaheryar,
Thank you for the great feedback! We're so glad to hear that you've found our service to be reliable and that our team's communication and work have met your expectations. At Aptive, we strive to deliver not just results, but a service experience that feels attentive and dependable every step of the way. We truly appreciate having you as part of the Aptive family!
-Jasmine
Communication is key with Aptive…
Communication is key with Aptive Environmental. I always receive a reminder email about a week before service takes place. The Aptive service techs text me with their ETA prior to each appointment and text me following service with a summary of work performed. Their service has been great! We haven’t seen any spiders inside the house since service started almost a year ago (mainly external treatments) and we’ve seen rare evidence of spiders in the garages. During a recent spring service, I asked if they could treat inside our garages and the service tech graciously added that—no spiders since. Happy to be working with Aptive Environmental!
3 June 2025
Reply from Aptive Pest Control - Indianapolis
Hi Tina,
We truly appreciate you taking the time to share such detailed feedback! At Aptive, clear communication and thorough service are pillars we stand by, so it’s wonderful to hear that our reminders, service professionals updates, and detailed summaries have made your experience smooth and transparent. It’s also fantastic that your spider concerns have been addressed effectively, especially with the added garage treatment. Thank you for trusting Aptive Environmental to protect your home — we’re excited to continue providing you with the comfortable environment you deserve!
-Jasmine
Great Customer Service
My technician listened to my concerns and offered solutions that were effective and affordable. Excellent customer service and extremely kind and professional!
16 May 2025
Reply from Aptive Pest Control - Indianapolis
Hi Amber,
Thank you for sharing such wonderful feedback! We’re so glad your service professional took the time to listen and provide solutions that fit your needs. At Aptive, we’re committed to delivering kind, professional service that truly makes a difference. We appreciate having you in the Aptive family and look forward to continuing to protect your home with care.
-Jasmine
Albert did a great job!
15 May 2025
Reply from Aptive Pest Control - Indianapolis
Hi Patrick,
Thank you so much for your kind words! We’re thrilled to hear that Albert did a great job for you. At Aptive, we’re proud to have service professionals like him who truly care about providing excellent service. We appreciate you being part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
The technicians always knows what I…
The technicians always knows what I need done around my house and property.
22 May 2025
Reply from Aptive Pest Control - Indianapolis
Hi there,
Thank you for trusting our team to understand and meet your needs so well! At Aptive, we believe that truly knowing your home and property is key to providing the best protection possible. It’s wonderful to hear our service professionals are tuned in and taking great care of you. We’re grateful to have you as part of the Aptive neighborhood and are always here to help keep your home safe and comfortable.
-Jasmine
Got rid of the mice,now if you can…
Got rid of the mice,now if you can control the mosquitos this sumer,I will be a happy camper...
Jeannie Resler
13 May 2025
Reply from Aptive Pest Control - Indianapolis
Hi Jeannie,
We're so glad to hear the mice are gone -- that's a big win, and we're celebrating that one with you! Thanks for trusting Aptive to help protect your home. As for those pesky summer mosquitoes -- we're on it! Our team is ready to bring out the big guns to help make your yard a bite-free zone. We'll keep working hard so you can enjoy a peaceful, comfortable summer and truly feel like that happy camper. Thanks again for being part of the Aptive family!
-Jasmine
They were very expensive
They were very expensive, but wr just moved from michigan so we thought it was regional. We came to find another local company that was less then half price and does an an amazing job. They dont tell you but it costs $200 to stop them billing you.
8 May 2025
Reply from Aptive Pest Control - Indianapolis
Hi David,
Thank you for sharing your feedback with us. We understand how important it is to feel confident you’re getting great value, especially after a big move. We’re sorry to hear about your concerns with pricing and billing—it’s never our intention to cause frustration. At Aptive, we strive to be transparent and fair while delivering effective pest control tailored to each home’s needs. We appreciate you giving us a try and wish you all the best with your new local provider. If you ever have questions or want to discuss your experience further, please don’t hesitate to reach out to us directly at socialmedia@goaptive.com. Thanks again for your honesty and for being part of the Aptive community.
-Jasmine
I showed Caden some ant hills that…
I showed Caden some ant hills that needed to be addressed and he knew what to do to handle and checked for others we may have missed.
12 May 2025
Reply from Aptive Pest Control - Indianapolis
Hi Shawn,
Thank you for sharing your experience! We're so glad to hear that Caden was able to address the ant hills and go above and beyond to check for any others you may have missed. It’s great to know that his expertise helped take care of your concerns. We truly appreciate you trusting Aptive to handle your pest control needs, and we're always here to help keep your home comfortable!
-Jasmine
Great caring Technician
10 May 2025
Reply from Aptive Pest Control - Indianapolis
Hi Don,
Thank you for your kind words! We’re so glad to hear that you had a great experience with our service professional. At Aptive, we believe in providing not only effective pest control but also a caring and personable experience. We appreciate your feedback and look forward to continuing to serve you with the same level of care and dedication!
-Jasmine
Are willing to revisit if needed.
Deonte was excellent and prompt on a revisit where we needed treatment indoors. He was polite and efficient.
29 April 2025
Reply from Aptive Pest Control - Indianapolis
Hi Patrick,
Thank you so much for your kind words! We’re thrilled to hear that Deonte was able to provide excellent, prompt service during your indoor treatment. It’s great to know he was both polite and efficient — that’s exactly the level of service we strive for at Aptive. We’ll be sure to pass along your positive feedback to Deonte. Thanks again for choosing Aptive, and we’re here anytime you need us!
-Jasmine
I am totally pleased with the…
I am totally pleased with the treatments I receive from Aptive Environmental. The people who actually do the treatments are always respectful and informative. Best of all, I no longer have the massive ant problem that I had when I started this service. Additionally, I no longer have spiders, beetles, flies or “stink bugs” in my house—a real win for me!
19 March 2025
Reply from Aptive Pest Control - Indianapolis
Hi Paula,
Thank you so much for your fantastic feedback! We're beyond thrilled to hear that the treatments have been so effective and that you're no longer dealing with those pesky ants and other pests. It’s great to know that our team has been respectful and informative throughout the process. We truly appreciate you sharing your experience with us and are so grateful for your trust in Aptive. It’s a win for us, too, knowing you’re enjoying a comfortable home!
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Frank,
Thank you for sharing your feedback. We're truly sorry to hear that your experience didn't meet your expectations. At Aptive, we strive to provide the highest quality service, and it's concerning to hear that we fell short. We'd love the opportunity to make things right. Please feel free to reach out to us at socialmedia@goaptive.com so we can discuss your experience further and work toward a resolution. Your satisfaction is important to us, and we truly value you as a customer. Thank you for bringing this to our attention.
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Ruby,
Thank you so much for the kind words! We're thrilled to hear that our service professional provided great service. At Aptive, we strive to deliver top-notch experiences every time, and we're glad to know we met your expectations. We truly appreciate you being a part of the Aptive family!
-Jasmine
The job was completed as contracted.
2 April 2025
Reply from Aptive Pest Control - Indianapolis
Hi Robert,
Thanks for sharing your experience with us! We're glad to hear everything was completed just as expected. At Aptive, we're committed to delivering on our promises and making sure your home is protected with reliable service. We appreciate you being a part of the Aptive family!
-Jasmine
One Bad session ruined my opinion of the company
Had one bad experience during my “contract” where the tech slept in his car for 59 minutes and I was trying to knock on his window to give him updates on what I wanted treated at my house and ignored me. Then when he started doing treatment, we had ring footage of him just walking one pass and not spraying or addressing anything. Then he documented that he did such items in the chart and I took a. screenshot of it and they went back and adjusted what they did. Called and they apologized and sent someone out but it still ruined the experience with them. I thought I signed a year contract but it was for 24 months. I then had to pay to get out of my contract even though they tarnished my experience with the company. I shouldn’t have to worry that they are doing the job that I paid for. What would’ve happened if I didn’t capture their negligence? I would rate this a 1 star if I could. Be competent at your job when you pay over 150 dollars per visit.
24 July 2024
Reply from Aptive Pest Control - Indianapolis
Hi Travis,
Thank you for taking the time to share such detailed feedback -- we're really sorry to hear about your experience. That's not the level of service or professionalism we expect from our team at Aptive, and we understand how disappointing and frustrating this must have been, especially after trusting us to care for your home. We truly appreciate you bringing this to our attention and giving us the opportunity to address it. If you're open to it, please reach out to us at socialmedia@goaptive.com so we can review everything further and see how we can make this right. Your experience matters, and we'd love the chance to earn back your trust.
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Tara,
Thank you for sharing your experience! We're so happy to hear that our team was on time and able to take care of all your needs. At Aptive, we strive to provide thorough and professional service every time, and we're grateful for your trust. We appreciate your feedback and look forward to continuing to serve you!
-Jasmine
The technician was excellent
The technician was excellent. He was very thorough and explained everything he was doing. We appreciate good customer service.
11 April 2025
Reply from Aptive Pest Control - Indianapolis
Hi Lynn,
Thank you for the kind words! We're so glad to hear your service professional delivered the kind of thorough, communicative service we strive for at Aptive. It means a lot to know you felt well take care of and appreciate the extra time spent explaining the process.
We truly value you as part of the Aptive neighborhood -- thank you for choosing us to protect your home!
-Jasmine
Good communication
Good communication. Willingness to listen and offer perspective and advice.
14 April 2025
Reply from Aptive Pest Control - Indianapolis
Hi Darrin,
Thank you so much for the kind words! We're glad to hear that your experience with Aptive stood out in both communication and care. Listening to your concerns and offering helpful solutions is something we take seriously, and it means a lot to know it made a difference. We appreciate having you as part of the Aptive family!
-Jasmine
Great communication and service
Great communication about arrival and what was serviced.
11 April 2025
Reply from Aptive Pest Control - Indianapolis
Hi there,
Thanks so much for your feedback! We're really glad to hear that the communication around your service and arrival time met your expectations -- that's something we take seriously at Aptive. We want you to always feel informed and confident in the care we provide. We truly appreciate you being part of the Aptive family!
-Jasmine
Read the fine print
Read the fine print, seemingly quick money grab company with customer service not heavy on the customer service! I’m still waiting on a call back promised within 24 hrs. almost 2 weeks ago.
26 March 2025
Reply from Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing your experience. We're really sorry to hear about the delay in follow-up and the frustration it's caused -- that's not the kind of service we aim to provide at Aptive. You deserve timely communication and transparency, and it's clear we've missed the mark here. Please reach out to us directly at socialmedia@goaptive.com so we can ensure someone reaches out and addresses your concerns as soon as possible. We appreciate your patience and the opportunity to do better.
-Jasmine
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