We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... See more
Company replied
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See what reviewers are saying
Trash Company, predatory sales tactics and then will give you no chance to cancel or get your money back when there bug spray doesn’t work
Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... See more
Company replied
I am totally pleased with the treatments I receive from Aptive Environmental. The people who actually do the treatments are always respectful and informative. Best of all, I no longer have the massi... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
8857 Boehning Ln, 46219, Indianapolis, IN, United States
- 13179679028
We overthink pests so you don't have to.
4.3
Excellent
161 reviews
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Had to complain to get tech back - Glad I was home on a Saturday so I…
Glad I was home on a Saturday so I could get the tech to come back and actually do something as he originally spent MAYBE 10 minutes at our house. Tired of this happening and paying for service, and still having so many spider webs and such around the house. When he came back, actually reloaded the bait trap that was totally empty ( and he missed because he didn’t actually walk around the house). When he came back, he actually got a lot of the webs after I sent him pictures. Shouldn’t have to complain to get treatment done.
4 January 2026
Reply from Aptive Pest Control - Indianapolis
Hi Dawn,
Thank you for taking the time to share your experience. I completely understand how frustrating it must have been to feel like the initial service didn’t fully address the issues, especially after taking time out of your day and paying for service. That’s not the level of care we want anyone to experience with Aptive.
I’m glad your concerns were addressed when the service professional returned and that the bait traps were properly reloaded and the spider webs taken care of. Your feedback is important because it helps us ensure our team is thorough from the start, and we will use this to continue improving our service.
We truly appreciate your patience and for giving us the chance to make it right. If there’s ever anything more you need, please don’t hesitate to reach out so we can make sure your experience is consistently excellent.
-Jasmine
Proactive notification of treatment…
Proactive notification of treatment schedule and detailed explanation and photos of areas treated
9 January 2026
Reply from Aptive Pest Control - Indianapolis
Hi there,
We’re glad to hear that our proactive notifications and detailed explanations, including photos of treated areas, have made your experience with Aptive smooth and informative. At Aptive, we take pride in keeping our neighbors informed and providing thorough, reliable service that protects your home. Thank you for choosing Aptive and being part of our community.
-Jasmine
Courteous
Courteous, quiet. Did his work and departed. Since we had a migraine sufferer inside that’s what we wanted.
8 January 2026
Reply from Aptive Pest Control - Indianapolis
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional was courteous and respectful of your home, especially considering the needs of someone inside.
At Aptive, we aim to provide effective pest control while being mindful of our customers’ comfort and unique situations. It’s wonderful to know that approach met your expectations. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Bugs are GONE!
Since Aptive has been servicing my home I have not seen any pill bugs inside. Before hiring them the bugs would hatch in the spring and I would find 10-15 of them on my floors every day. No more thanks to Aptive!
8 January 2026
Reply from Aptive Pest Control - Indianapolis
Hi Ed,
Thank you for sharing your experience! We’re thrilled to hear that your home has remained free of pill bugs since working with Aptive.
At Aptive, our goal is to provide effective, long-lasting solutions that give our customers peace of mind, and it’s wonderful to know that our service has made such a noticeable difference for you. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Great Customer Service
Zach was great. He communicated well and he was very polite and helpful.
8 January 2026
Reply from Aptive Pest Control - Indianapolis
Hi Candace,
Thank you for sharing your feedback! We’re thrilled to hear that Zach was polite, helpful, and communicated well during your service.
At Aptive, we take pride in providing service that is both professional and attentive, and it’s wonderful to know that commitment came through during your visit. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Richard,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our team provided professional and efficient service. At Aptive, we strive to deliver thorough, reliable, and attentive service at every visit, and it’s wonderful to know our efforts are reflected in your experience. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Good customer service and no more bugs
Good customer service and no more bugs. Came from a recommendation and they do the job.
15 November 2025
Unprompted review
Reply from Aptive Pest Control - Indianapolis
Hi Brian,
Thank you for sharing your feedback. I’m thrilled to hear that our team provided great customer service and that your home is now comfortable and protected.
We truly appreciate that you came to us through a recommendation and that we were able to meet your expectations. At Aptive, we take pride in delivering effective service and keeping our customers’ homes safe. Thank you for being part of the Aptive neighborhood and trusting us to care for your home.
-Jasmine
Professional and punctual
Professional and punctual. Listened to my needs and performed the service with no issues.
10 December 2025
Reply from Aptive Pest Control - Indianapolis
Hi Joe,
Thank you for sharing your experience! We’re glad to hear that our team was professional, punctual, and attentive to your needs. At Aptive, we strive to provide reliable, thorough service while ensuring our customers feel heard and supported, and it’s great to know we delivered that for you.
We truly appreciate having you as part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi William,
We’re thrilled to hear about your experience! At Aptive, being communicative, punctual, thorough, and respectful are values we take seriously, so it’s wonderful to know our team delivered on all fronts. Feedback like yours motivates us to continue providing service that’s attentive and reliable.
Thank you for choosing Aptive and for being part of our neighborhood, we look forward to keeping your home protected.
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Doug,
Thank you so much for sharing your experience! We’re thrilled to hear that your service professional was thorough and courteous during the visit. At Aptive, we take pride in providing attentive, high-quality service for every home, and it’s wonderful to know that our efforts made a positive impression. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Excellent Service
Tyran was my service representative, and he was very helpful in navigating my current plan with me which did not include mice control. He worked with his supervisor to help me upgrade my plan to a Pro Plan and worked with me to keep it within my budget as I am a widow and on a tight budget.
2 December 2025
Reply from Aptive Pest Control - Indianapolis
Hi Peggy,
Thank you for sharing your experience! We’re so glad to hear that Tyran was able to guide you through your plan and help upgrade to the Pro Plan in a way that worked within your budget. At Aptive, we strive to provide solutions that meet both your needs and your peace of mind, and it’s wonderful to know Tyran was able to make that happen for you.
We truly appreciate you being part of the Aptive family and look forward to continuing to provide reliable, professional service to protect your home.
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi there,
Thank you for taking the time to share your experience! We’re so glad to hear that our team has been punctual and thorough in their work. At Aptive, we take pride in providing reliable, high-quality service to keep your home safe and comfortable.
We truly appreciate you being part of the Aptive family and look forward to continuing to deliver the same level of care you’ve come to expect from us.
-Jasmine
I have tried repeatedly to cancel…
I have tried repeatedly to cancel services because the company doesn’t follow request of services. I haven’t been able to cancel this program. I have spent a lot of my personal time trying to cancel. This company has been a nightmare because of money lost for no services and stress.
7 October 2025
Reply from Aptive Pest Control - Indianapolis
Hi Cheryl,
Thank you for sharing this with us. I’m really sorry to hear how much time and stress this experience has caused you. That’s not the kind of service we want anyone in the Aptive family to go through, and I completely understand how frustrating it must feel to keep trying to cancel without getting the support you need.
I’d really like to take a closer look at what happened so we can make this right for you. When you have a moment, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account, correct any issues, and ensure the cancellations you requested are fully taken care of.
Your time is valuable, and you deserve a smooth, stress-free experience with Aptive. I’m here to help however I can.
-Jasmine
The people who have serviced our…
The people who have serviced our property have been very thorough and take their time to explain the treatment. I greatly appreciate this.
19 November 2025
Reply from Aptive Pest Control - Indianapolis
Hi Donna,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team has been thorough and took the time to clearly explain your treatment.
Your feedback means a lot to us, and we truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
technician communicates in advance of…
technician communicates in advance of arrival, asks about any special issues, addresses those. sends pictures
26 November 2025
Reply from Aptive Pest Control - Indianapolis
Hi John,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that our service professional communicates clearly before arrival, addresses any special concerns, and provides pictures to keep you informed.
Your feedback means a lot to us, and we truly appreciate your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Kathy,
We’re so glad to hear that our service continues to be on-time, courteous, efficient, and personalized for you. At Aptive, we take pride in providing service that’s tailored to each home and delivered with care, and it’s wonderful to know our efforts are making a difference. Thank you for trusting Aptive and for being a valued part of our neighborhood!
-Jasmine
Reply from Aptive Pest Control - Indianapolis
Hi Leslie,
We’re so glad to hear that our service was pleasant, knowledgeable, and thorough. At Aptive, we take pride in providing care that’s both effective and personalized, ensuring your home stays protected and comfortable. Thank you for trusting Aptive and for being a valued part of our neighborhood!
-Jasmine
Advance notice reminders and technician…
Advance notice reminders and technician notification on estimated arrival is appreciated. Technician providing information and service provided was also very much appreciated.
12 November 2025
Reply from Aptive Pest Control - Indianapolis
Hi Kenny,
We’re glad to hear that our advance reminders and service professional notifications made your experience smooth and convenient! At Aptive, we take pride in clear communication and providing thorough, informative service so every customer feels confident and cared for. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to serve you.
-Jasmine
Tech seemed to know what he was doing.
5 November 2025
Reply from Aptive Pest Control - Indianapolis
Hi Bruce,
Thank you for sharing your experience! We’re glad to hear that our service professional demonstrated knowledge and expertise during your service. At Aptive, we take pride in having skilled service professionals who provide effective and reliable pest control solutions. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
I was home and let the tech know
I was home and let the tech know, but they did not ring the bell or attempt to come inside.
Also, glad they sprayed the house, but now the windows and doors have residue all over them and I need to clean them off.
8 November 2025
Reply from Aptive Pest Control - Indianapolis
Hi Matt and Debbie,
Thank you for sharing your feedback. We’re sorry to hear about the experience with your recent service. At Aptive, we strive to provide thorough, professional, and respectful service, and it’s clear we missed the mark on communication and attention to detail during this visit.
We would like the opportunity to make this right. Please reach out to us at socialmedia@goaptive.com so we can review your account and schedule a follow-up visit to ensure your home is properly serviced and any residue is addressed. We truly appreciate you being part of the Aptive neighborhood and value your trust in our team.
-Jasmine
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