Aptive is fantastic! Jon always does a thorough job, and if I ever see insects, they come back and retreat right away. Amazing service all around.
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Some things seem to have changed at Aptive. I had to call about scheduling, since none was listed. I don't know if I have the same location servicing my home. The technician went a bit too fast. Ov... See more
Company replied
Best pest management company I’ve ever used! We have no annoying insects, no mice, no other rodents….nothing! Customer service is great. I have always spoken to a live person whenever I’ve called, the... See more
Company replied
Jame is always right on time and very thorough in spraying all of the areas we ask and then some. Even the cracks in the driveway and other small places around the house were completed.
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
245 Roosevelt Rd, Bldg 9, 60185, West Chicago, IL, United States
- 13126354680
We overthink pests so you don't have to.
4.5
Excellent
244 reviews
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Bad Service
Never the same tech so you need to reexplain the history from scratch as they never read the notes. Service is spotty at best with have the requests ignored. Claims that you will “never get rid of ants or spiders or wasps” is a pretty strange statement to come from an exterminator. Why am I paying you then?
15 August 2025
Reply from Aptive Pest Control - Chicago
Hi Jennifer,
Thank you for sharing your feedback. I’m truly sorry to hear that your experience with Aptive hasn’t met your expectations. We aim to provide consistent, thorough service, and it’s clear that we fell short when it comes to following notes and addressing your requests.
Regarding the comment about pests, our goal is to be transparent about the challenges of pest control, but we also want our customers to feel confident that we’re doing everything possible to protect their home. I understand how frustrating it must be to feel like your concerns weren’t fully addressed.
We’d welcome the opportunity to review your account, ensure your service notes are followed, and work toward resolving the pest issues you’re experiencing. Please feel free to reach out to us at socialmedia@goaptive.com. Your feedback is invaluable in helping us improve and provide the high-quality service Aptive is known for.
-Jasmine
Listened and spent the time to get a…
Listened and spent the time to get a good barrier for my insect situation
7 August 2025
Reply from Aptive Pest Control - Chicago
Hi Ken,
Thank you for sharing your feedback! We’re glad to hear that our service professional took the time to listen to your concerns and create an effective barrier for your insect situation. At Aptive, we take pride in providing thorough, attentive, and reliable pest control, and it’s wonderful to know we delivered that for you. We truly appreciate your business and look forward to continuing to serve you.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Bob,
We’re glad to hear you received good service! At Aptive, we strive to provide reliable, attentive service and clear communication, so we appreciate your feedback about the uncertainty around arrival time. We’ll continue working to make scheduling and updates as smooth as possible for our customers.
Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!
-Jasmine
I have had Aptive’s for over a year and…
I have had Aptive’s for over a year and I still have the same problems that I had before they started the only difference is I’m down over $1000.00.
So it was not worth it to throw away my money.
Still have mice, spiders and all sorts of bugs. Inside and outside!!
2 August 2025
Reply from Aptive Pest Control - Chicago
Hi Deia,
Thank you for sharing your experience. I’m very sorry to hear that your pest issues have persisted despite your time with Aptive, and I completely understand how frustrating it must be to feel like your investment hasn’t delivered results. At Aptive, we want every customer to feel confident in the effectiveness of our services, and it’s clear we’ve fallen short in your case.
I’d like the opportunity to review your account and the treatments that have been performed so we can develop a plan to properly address the mice, spiders, and other pests you’re experiencing. Please reach out to us at socialmedia@goaptive.com with your service address so we can ensure your property receives the attention it needs and work toward a resolution that restores your confidence in Aptive.
-Jasmine
Experience has been positive over the…
Experience has been positive over the years. Professional and pleasant. We Always get an explanation of what was done and what could be a point of concern.
5 August 2025
Reply from Aptive Pest Control - Chicago
Hi Russ,
Thank you for your kind words and for being with us over the years. We’re delighted to hear our team has consistently been professional and pleasant, and that you appreciate the clear explanations about your service and potential concerns. At Aptive, we believe communication is key to delivering great pest control, and we truly value having you as part of the Aptive neighborhood.
-Jasmine
I love the detailed thorough job Aptive…
I love the detailed thorough job Aptive does in taking care of bugs . My staff person this past month was Caesar and he did detailed work & listened to my concerns .
The only thing I would say is that I wish I had a more consistent person taking care of me — someone I would have each time . And I also would like a better idea of what time between 8:00am and 6:00pm they would come .
20 July 2025
Reply from Aptive Pest Control - Chicago
Hi Janet,
Thank you so much for your kind words and detailed feedback! We’re thrilled to hear that Caesar took the time to really listen to your concerns and delivered the kind of thorough service we strive for at Aptive Environmental. We'll be sure to recognize him for the great work!
We also completely understand your desire for consistency with your service professional and a narrower arrival window—that kind of familiarity and predictability makes a big difference. While we can’t always guarantee the same service professional every visit, we’ll absolutely do our best to accommodate that preference when possible. We also offer the option to schedule within specific 4 hour windows to make planning your day a little easier—feel free to reach out and we’d be happy to get that set up for your future services.
We’re grateful to have you as part of the Aptive family and appreciate your thoughtful feedback—it helps us grow and better serve amazing customers like you!
-Jasmine
Aptiv does it right
The technician lets us know when he is on his way. He asked if we have any concerns he can address and then provides a thorough explanation of his service with photos.
19 July 2025
Reply from Aptive Pest Control - Chicago
Hi Larry,
Thank you for sharing your experience! We’re delighted to hear that your service professional keeps you informed and takes the time to address your concerns thoroughly—that level of communication and transparency is exactly what we strive for at Aptive Environmental.
It’s great to know the photos and explanations help you feel confident in the service we provide. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and professionalism.
Thanks again for your thoughtful feedback!
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you for reaching out and letting us know. We’re sorry to hear that ants showed up inside shortly after your treatment—that’s definitely not the level of protection we aim to provide at Aptive Environmental.
Sometimes, pest activity can temporarily increase as products begin to take effect and disrupt colonies, but we want to make sure you're seeing real, lasting results. We’d appreciate the opportunity to follow up and make this right with a retreatment or by reassessing your service plan.
Please feel free to reach out to us at socialmedia@goaptive.com so we can get this resolved quickly for you. We appreciate your trust and the chance to make it right.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Jeff,
Thank you for your feedback! We’re glad to hear that you found our application thorough and effective. At Aptive, we take pride in using quality products paired with careful service to keep your home protected. We appreciate you being a valued part of the Aptive family!
-Jasmine
Asked if we needed particular pest…
Asked if we needed particular pest treatment. Was fast and efficient in applying chemicals.
3 July 2025
Reply from Aptive Pest Control - Chicago
Hi Mike,
Thank you for your feedback! We’re glad to hear our team took the time to check in about your specific pest concerns and delivered a fast, efficient treatment. At Aptive, we believe personalized care and effective service go hand in hand. We appreciate you being part of the Aptive family and look forward to continuing to protect your home.
-Jasmine
Great job a highly professional staff
Great job a highly professional staff. Great product that actually work
20 July 2025
Reply from Aptive Pest Control - Chicago
Hi Tone,
Thank you so much for your feedback! We're thrilled to hear that you've been happy with both the effectiveness of our treatments and the professionalism of our team. At Aptive, we’re committed to delivering quality results with care you can count on.
We’re grateful to have you as part of the Aptive family and look forward to continuing to protect your home with service you can trust!
-Jasmine
Followed up service after ant emergence.
19 July 2025
Reply from Aptive Pest Control - Chicago
Hi Robert,
Thanks for sharing your experience! We’re so glad our team was able to follow up promptly after the ants reappeared—that kind of responsiveness is something we take seriously at Aptive. Your peace of mind is always our priority, and we’re grateful for the opportunity to keep your home protected. Let us know if anything else pops up—we’ve got you covered!
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Carolina,
Thank you for your kind words! At Aptive, we strive to provide clear communication, courteous service, and great value, so it’s wonderful to hear that you had such a positive experience. We appreciate you choosing Aptive for your pest control needs and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Dan,
Thank you for sharing your experience! At Aptive, we strive to deliver outstanding value by offering comprehensive treatments at competitive prices. It’s great to hear that our approach stood out to you. We truly appreciate you choosing Aptive and look forward to continuing to provide top-notch service that exceeds expectations!
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Diane,
Thank you for sharing your experience! We’re proud that our Aptive service professionals take the time to listen and address your concerns—that’s exactly the level of care we strive to provide every time. We appreciate you being part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Reply from Aptive Pest Control - Chicago
Hi Pamela,
Thanks so much for your kind words! We’re really glad to hear that your service professional made a great impression with strong communication and a willingness to listen—qualities we truly value here at Aptive. Providing not just effective pest control, but a thoughtful and personalized experience is what we strive for every visit. We appreciate you being a part of the Aptive family and are always here if you need anything!
-Jasmine
Aptive is dependable and transparent…
Aptive is dependable and transparent about every task they complete during each of the pest-control visits they make to my home. The technicians are knowledgeable and respectful of their clients' property.
26 June 2025
Reply from Aptive Pest Control - Chicago
Hi there,
Thank you so much for sharing this thoughtful feedback! We're thrilled to hear that you've found our team at Aptive to be both dependable and transparent—it’s exactly the level of service we strive to deliver. Our service professionals take great pride in being respectful of your space while clearly communicating every step of the process, so it means a lot to know that’s reflected in your experience. We're grateful to have you as part of the Aptive family and are here anytime you need us!
-Jasmine
Great Service!
Great service and the product does an excellent job of keeping those little crawly creatures at bay! Nice job Mikah!!
22 June 2025
Reply from Aptive Pest Control - Chicago
Hi Tony,
Thank you so much for the wonderful feedback! We're thrilled to hear that Mikah provided you with great service and that our products are helping keep those pesky critters away. At Aptive, we’re committed to delivering effective solutions and a positive experience, and it’s great to know we’re hitting the mark with you. We’ll be sure to pass your kind words along to Mikah—thanks for being part of the Aptive family!
-Jasmine
We had a nest in a window frame
We had a nest in a window frame. Called Aptive for a return visit. Problem solved! Great work.
25 June 2025
Reply from Aptive Pest Control - Chicago
Hi John,
Thank you for sharing your experience! We're thrilled to hear that our team was able to quickly address the nest in your window frame and solve the problem. At Aptive, we take pride in delivering effective solutions and ensuring your home stays comfortable. We appreciate your trust in us and look forward to providing you with great service whenever you need us!
-Jasmine
I have had Aptive for a number of…
I have had Aptive for a number of years, and I feel it has made a difference. Their presence is always announced, and they provide photos after their work. The workpeople are friendly, and attentive to my needs. I just wish that their prices hadn't increased so much in recent years.
25 June 2025
Reply from Aptive Pest Control - Chicago
Hi Ken,
Thank you so much for being a loyal part of the Aptive family over the years—we truly appreciate your continued trust. We're glad to hear that our team has made a difference in your home and that you’ve had consistently friendly, attentive service with clear communication and photo updates.
We also hear your concern about the rising costs. We understand how important value is, and while price adjustments help us continue to invest in better products, training, and innovation, we know it can still feel frustrating. Your feedback matters, and we’ll be sure to pass it along as we evaluate how we can keep improving while honoring the trust of long-time customers like you.
Thanks again for being with us—we’re here to support you however we can!
-Jasmine
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