New agent, Marrisa, stopped by after advising us other pending service and introduced herself. She asked for and specific needs or issues. Provided service for this month and showed pictures of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I wasn’t given a time frame of when they would be at my house. I got a text from technician saying he will be here in 30 minutes at 8:53 am. I check my cameras at 917 to see my camera caught him walki... See more
Company replied
Came as scheduled. Knew what to do. I wish Aptive would give workers an idea of the problems before they come. I also wish that company could give customer an appropriate time of arrival when scheduli... See more
Company replied
Great tech , fulfilled all of the house needs . Rodney called prior to leaving to make sure all of the problem areas of our house were covered. He went above and beyond for us, covering our septic tan... See more
Company replied
Company details
Written by the company
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7801 North Lamar, Suite E182, 78752, Austin, TX, United States
- 15127102494
We overthink pests so you don't have to.
4.4
Excellent
219 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
professional and detailed pest control provider
I recently had a service visit from Aptive, and I am very happy with the experience. My technician was incredibly thorough, focusing on seasonal pests like ants, spiders, and silverfish.
They took the time to treat all the critical areas, including:
• The perimeter and various entry points of the home.
• High-up spots like eaves and around windows and doors.
• Specific hotspots found throughout the property.
I really appreciated the clear communication—they explained that I should see a gradual reduction in pest activity over the next few weeks as the treatment settles in. They even attached photos of the work performed, which provides great peace of mind and shows a high level of accountability.
It is clear the team aims for a "10/10" service. If you're looking for a professional and detailed pest control provider, I highly recommend them!
9 May 2026
Reply from Aptive Pest Control - Austin
Hi there,
We really appreciate you taking the time to share such a detailed review! It’s great to hear your Aptive service professional delivered a thorough seasonal treatment and focused on key areas like entry points, eaves, and other hotspots around your home.
We’re especially glad the communication and photo documentation gave you peace of mind, that level of transparency and accountability is something we truly value.
At Aptive, we believe pest control works best when everything is handled with consistency, attention to detail, and clear expectations, so you know exactly what’s being done and what to expect next. Thank you for the recommendation and for trusting Aptive to help protect your home!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Austin
Hi Shelley,
Thank you for sharing your experience and for choosing Aptive! We’re really glad to hear Terence was polite, professional, and thorough during your service visit.
That level of care and attention is exactly what we strive for on every home we service. At Aptive, we work to make sure everything is handled with consistency and care so you can feel confident your home is in good hands.
We truly appreciate your feedback and support!
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Austin
It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Austin
We love to hear this, Thomas! Providing reliable, punctual service is incredibly important, and we're so glad these qualities stood out to you. It's always a pleasure to handle your pest control needs, and we're grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Austin
It’s great to hear the service continues to be efficient and courteous, G! Consistency like that really makes a difference in the overall experience, and we're glad it stood out to you. Thank you for choosing Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Austin
It's great to hear that our service professional was helpful and provided great communication throughout the treatment, Maurice! That level of support and clarity is exactly what we aim for. We appreciate your feedback and your trust in Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Reply from Aptive Pest Control - Austin
Thank you for sharing this, Jim. I understand how an 8-hour arrival window can feel like a lot of time to wait and makes planning your day difficult. We’re always looking for ways to improve scheduling clarity and make visit timing more convenient. In the meantime, we can also help review your account to ensure you’re receiving the most accurate updates and communication around your appointment windows.
If you’d like, please email socialmedia@goaptive.com with your service address, and I’ll make sure your feedback is properly documented and reviewed!
-Alexis, Aptive Care Team
Excellent service
Excellent service. Representative Eric was friendly, efficient and knowledgeable.
22 April 2026
Reply from Aptive Pest Control - Austin
We’re really glad to hear you had an excellent experience and that Eric was friendly, efficient, and knowledgeable, Paul! That combination is exactly what we aim for on every visit. We appreciate your feedback and the opportunity to help handle your pest concerns with our service here at Aptive!
-Alexis, Aptive Care Team
They always handle our pest issue…
They always handle our pest issue quickly and efficiently
7 April 2026
Reply from Aptive Pest Control - Austin
Hi Lynn,
We really appreciate you taking the time to share this, thank you for choosing Aptive. It’s great to hear our team has been able to address your pest concerns quickly and efficiently, that’s exactly the kind of reliability we aim for.
At Aptive, our goal is to make sure your home feels like it’s always handled with care and urgency when issues come up, so you can have peace of mind. We’re glad to have you as part of the Aptive family and look forward to continuing to keep things handled for you.
-Jasmine, Aptive Care Team
Paul was great and did the service.
Paul was great and did the service.
Only minus I will give is the aptive online portal. I have to call reschedule all the time.
I requested the agent that I need the service quaterly but still they schedule every month.
It is little inconvinience but again field technician's service is great.
26 April 2026
Reply from Aptive Pest Control - Austin
Hi Kartik,
I really appreciate you sharing this, and I’m glad to hear Paul took great care of your service, I’ll make sure that recognition gets passed along to him. At Aptive, it’s important to me that not only the in-home service feels solid, but that the behind-the-scenes scheduling is just as smooth and reliable.
I hear you on the inconvenience with the portal and the recurring scheduling issue, that’s not the experience we want you dealing with. I want to make sure this is fully handled for you, so your quarterly preference is accurately reflected and sticks moving forward. If you’re open to it, please reach out to us at socialmedia@goaptive.com so I can personally take a look at your account and get this handled the right way.
-Jasmine, Aptive Care Team
Always good service!
On time and kept me informed all the time. Sent pictures of areas he treated and addressed the items of concern.
18 April 2026
Reply from Aptive Pest Control - Austin
Hi Julie,
It’s great to hear your service professional kept you informed every step of the way and took the time to share photos and address your concerns, that kind of communication really matters. At Aptive, I aim to make sure everything feels clear, thorough, and fully handled from start to finish.
Thank you for choosing Aptive, I appreciate you trusting us with your home and look forward to continuing to keep things handled for you.
-Jasmine, Aptive Care Team
Great tech
Great tech , fulfilled all of the house needs . Rodney called prior to leaving to make sure all of the problem areas of our house were covered. He went above and beyond for us, covering our septic tank area. Truly appreciate caring for our home.
10 April 2026
Reply from Aptive Pest Control - Austin
Thank you so much for taking the time to share your wonderful experience with us, Tania! We are thrilled to hear that Rodney was able to fulfill all of your home's needs and went above and beyond to ensure every problem area was thoroughly handled. Your satisfaction is always our top priority, and we're grateful you've chosen Aptive to help protect your home from unwanted pests!
-Alexis
Super young lady
Super young lady. Didn’t know I needed the service until she started talking.
16 April 2026
Unprompted review
Reply from Aptive Pest Control - Austin
Hi Nancy,
Thank you for sharing your feedback! We’re glad to hear your Aptive service professional was able to walk you through everything in a way that helped clarify the value of the service. Sometimes it just takes a good conversation to see how everything comes together.
That kind of clear, helpful communication is exactly how we aim to keep things handled, so you feel informed and confident about what’s being done for your home. We appreciate you choosing Aptive!
-Jasmine
Aptive Pest Control sends the same…
Aptive Pest Control sends the same technician every time for my service. He knows me by name, knows his way around and thoroughly makes sure every single need is met. Incredible way to take care of customer service needs.
15 April 2026
Reply from Aptive Pest Control - Austin
Hi Joel,
Thank you for sharing such a great experience. I’m really glad to hear you’ve had consistency with your service professional and that he takes the time to know your home, address your concerns, and make sure everything is thoroughly taken care of. That kind of personal service is exactly what we strive for at Aptive.
We truly appreciate your continued trust and support. This is exactly what we mean when we say we’ve got it handled, delivering service that feels familiar, attentive, and dependable every time.
-Jasmine
I was informed of the treatment process…
I was informed of the treatment process along with pictures and details.
7 April 2026
Reply from Aptive Pest Control - Austin
Hi Howard,
Thank you for sharing this feedback. We’re glad to hear you were kept informed throughout the treatment process and received photos and details along the way. That level of transparency is something we value at Aptive.
Our goal is always to make sure you feel confident in the service you’re receiving and that everything is clearly handled from start to finish. We truly appreciate you choosing Aptive and are always here if you need anything moving forward.
-Jasmine
Great choice for pest control
They do what they say they do. It’s also nice to talk to a human about your concerns and wants out of a pest control company. We’ve been with then for a few years now.
7 April 2026
Reply from Aptive Pest Control - Austin
Hi Jacob,
Thank you for the thoughtful feedback and for being with us for several years, that truly means a lot to us at Aptive. We’re glad to hear you feel we follow through on what we promise and that being able to speak with a real person about your concerns has made a difference for you.
Building that kind of trust and communication is exactly what we aim for, and we’re happy to know things have been consistently handled well for you over time. We appreciate your continued loyalty and look forward to keeping things handled for you moving forward.
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Virginia,
Thank you for sharing this! We’re really glad to hear Moe was able to identify those wasp nests and take care of something you weren’t even aware of.
At Aptive, that kind of attention to detail is exactly what we aim for, catching issues early so your home stays protected and comfortable. It’s great to know things felt handled before they could become a bigger concern. We truly appreciate you trusting us with your home!
-Jasmine
Reply from Aptive Pest Control - Austin
Thank you so much for taking the time to share your experience with us, Steven! We're thrilled to hear that you had a good experience and that we were able to answer all your questions. Providing excellent service and ensuring our customers feel informed and satisfied is our top priority. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate having you as a part of the Aptive neighborhood!
-Alexis
We’ve been with Aptive since 2020 and…
We’ve been with Aptive since 2020 and they’ve always taken care of any issues and always within a timely manner.
1 April 2026
Reply from Aptive Pest Control - Austin
Thank you so much for taking the time to share your experience with Aptive, Doreena! It's absolutely wonderful to know that you've been satisfied with our services since 2020 and that we've been able to handle your pest control needs promptly. Your positive feedback and perfect rating mean a lot to us, and we are grateful for your continued trust in our team. If you ever need assistance in the future, please don't hesitate to reach out. We're grateful to have you with us!
-Alexis
Easy to work with and can easily…
Easy to work with and can easily reschedule if needed without any worries. Great pest company!
18 July 2025
Reply from Aptive Pest Control - Austin
Hi Dawn,
Thank you so much for the kind words and for choosing Aptive! It means a lot to hear that scheduling and rescheduling has been easy and stress-free for you, that’s exactly the experience we want every customer to have.
We’re glad you feel confident working with us, and we’ve got your pest control needs handled. Thanks again for being part of the Aptive family!
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.