AppleCore Services MacBook, iPad repair & sales Reviews 197

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Pablo is what every frazzled, ignorant computer victim needs. He never makes you feel stupid. His running commentary on what he's doing and why builds your confidence. My recent experience of Applecor... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Broken, 8 year old Macs were collected and dropped off 24 hours later looking and performing like brand new machines. Great attention to detail, when extra issues arose they were qu... See more

Company replied

Rated 5 out of 5 stars

What a pleasure working with Apple Core Services and Pablo, he really knows his stuff. After initially reaching out for help with a corrupted Time Capsule backup. Pablo offered a remote help and liter... See more

Company replied

Rated 5 out of 5 stars

OMG, Pablo was amazing! He called me back in 10 minutes, even though it was mid evening, he calmed down a panicking technophobe who thought he had lost his whole online facility, he calmly identified... See more

Company replied

Company details

  1. Computer Service
  2. Computer Repair Service
  3. Mobile Phone Repair Shop
  4. Phone Repair Service
  5. Used Computer Store

Written by the company

I began fixing computers and consoles as a hobby 25 years ago for fun, just to see what made things 'tick'. It grew from that to what is now a full time endeavour. I'm passionate about ensuring a safe future for my son, concerned about the choices we make and the impact on the planet we live on. AppleCore Services tries to create the most efficient use of e-waste possible. Every part has a use, we throw away approximately one shopping bag of landfill waste every 10 weeks. Everything else is either re-used or recycled. I specialise in all things Apple- iPhones, MacBook, iMacs, iPads, Mac Pro, but can take anything you have to give. I can repair & recondition your tech and dispose of (or even recover) lost data.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

I can’t recommend Pablo enough

I can’t recommend Pablo enough. We had an incredibly slow iMac which wasn’t even that old, but had never worked as it should have done. He really went the extra mile for us - impeccable service from a lovely man! As it turned out, there were a few unforeseen issues with it which he’s now fixed. It runs like a dream. Wish I’d found him years ago!

6 February 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Hey Cress, I'm so glad to hear that all is well now, and that you were happy with the service. It is one of the central tenets of what I do that 'after service support' be included in the price you pay. I am always happy to support post (and even sometimes pre!) sale or payment. I want to be remembered in all the right ways, and it sounds like this aim was achieved here! :)

Rated 5 out of 5 stars

Excellent service and skill

Excellent service and skill. Very nice manner, too.

6 February 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Hi! Thanks so much for the positive review. I'm not entirely sure which customer you might be, or which service I provided, but I notice that this is your first 5 Star review -so I take it as a huge compliment! Thank you. And if there is anything else I can do for you do let me know.

Rated 5 out of 5 stars

Excellent service

Excellent service. Pablo took me through the process needed to restore functionality patiently and calmly. My Mac now works well again. Most grateful

3 February 2021
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Hi Brigid, I'm always delighted to get ANYTHING working again and in this instance I was happy to sort your MacBook Air AND to gain you £13 a month from your internet service provider. Perfect outcome: everyone (except for VirginMedia) came out a winner!

Rated 5 out of 5 stars

speedy service and excellent advice!

Last year when my laptop was first of all misbehaving weirdly and latterly not working at all, I received excellent (disinterested!) advice and speedy and helpful repair service above and beyond expection from AppleCore, and can thoroughly recommend them to anyone
— mark sinker

30 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

I can reassure others that my 'disinterest' was entirely material, and that it was in both our interests to get everything working as it should again! ;)

Rated 5 out of 5 stars

Pablo goes the extra mile and a half

Pablo goes the extra mile and a half! Great service, great job, great friendly approach. Would highly recommend and not hesitate to use again

29 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Always happy to help, and look forward to the next time you call. I'd like to think that the service I offer is simply what I'd expect of any respectable business, but am glad to hear I've left such a positive impression!

Rated 5 out of 5 stars

A friend recommended Pablo to me and…

A friend recommended Pablo to me and said that he is the best Mac man he's used and a super nice guy. He won't try and make money out of you for making you pay for something you don't need, he will tell you straight up, how he can get you up and running again as quickly as possible, and will do all he can to save you money making sure he wastes as little as possible. All in all a brilliant service

29 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Claire, that's pretty much what I aim to do in a nutshell! I'm so glad that I succeeded with you and grateful that you left such a detailed review. If you ever need support in future you know where I am.

Rated 5 out of 5 stars

Miracle worker!

I poured a whole pint glass of water over my laptop & Pablo miraculously managed to save everything on the drive. He then kitted me out with a brilliant fully refurbished new Mac. I would thoroughly recommend!

27 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Hi Emily- you have to take much of the credit for getting it to me as quickly as you could. This improves the chances of success considerably. It's my favourite part of this job- recovering data at a fraction of the price offered by most of my competitors who often charge £500+!

Rated 5 out of 5 stars

Apple core is a brilliant service

Apple core is a brilliant service, they remedied my request without any hesitation. Staff are very professional and quick with getting back to you. Prices are cheaper than everywhere else and the turn around time is great. Thanks for helping.

27 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Cheers Joe, I'm glad to hear that you were pleased with the service. It's always nice to see people come back, and I'm always happy to offer the 'just keep it going as cheaply as possible' option when the cost of full repair is sometimes, sadly, just too high (entirely down to the cost of parts, of course!).

Rated 5 out of 5 stars

Extremely efficient and reliable

Extremely efficient, reliable and responsive, Pablo answer all your questions very clearly and in no time.
He sorted out my Old Macbook and saved my files on an external drive, reset my system and all for an affordable price. He then was always happy to answer my questions when restarting softwares and passwords.
He also before all, explained that if my computer wouldn't
resuscitate, he was in a position to reuse some part and discount them form another laptop he'd have to offer - he clearly is interested in avoiding any waste and as a sustainable approach, so all in all : I will certainly go back to him if I ever need!

26 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Hey Laure, yes- I am always happy to take laptops for parts, and even sometimes pay for them. I always stress that you are likely to get more for them on eBay, but this is because I use most parts to build MacBooks for charitable causes (recently MacBooks have gone to underprivileged children and front line health workers on disgracefully low salaries). So yes, stay in touch and we'll make the world a better place by working together. :)

Rated 5 out of 5 stars

Bought my first Mac about a year ago…

Bought my first Mac about a year ago and received excellent help and service from Pablo from day one. AppleCore is always happy to help whenever needed

26 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Hey Dan, I'm still here if you need me, but am delighted that you haven't had cause to contact me since- I can only assume that this is because you're getting along swimmingly? I hope so! :)

Rated 5 out of 5 stars

Gold dust

Finding a good reliable and knowledgeable Mac doctor is as hard as finding a good plumber or builder. Which is why it was such a relief when a friend recommended Pablo. He knows his stuff and is passionate about it. If you’ve got Mac problems Pablo is your guy!

25 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Cheers Charlie! Not only have you left a lovely review, but also recommended me to anyone in earshot. I am so pleased to have left such a positive impression and look forward to the next time I can help.

Rated 5 out of 5 stars

Lifesaver!

Pablo has been an absolute lifesaver in terms of Apple repairs. He’s quick to answer and always does a thorough repair. High recommend.

25 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Nicola, I'm delighted that you've been happy with the service, and more than once! I remain at your disposal, always happy to help.

Rated 5 out of 5 stars

Lucky to have Pablo in the area

Lucky to have Pablo in the area. He did a great job fixing my iPhone that had stopped charging. He had it fixed and back in my hands within 25 minutes. He charged a reasonable price and seems to be a super nice guy too. Have since chatted to him about a problem with my Macbook which he gave some great advice for. Would recommend, for sure.

25 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Hi Nick, yes- the old iPhone charging port issue is one I see a lot... I'm working hard to make quick turnarounds more likely by buying parts and stock in in readiness for future customers, so glad it's paying off! :)

Rated 5 out of 5 stars

Genuine passion to fix the problem

I really decent guy who genuinely wants to help and fix the problem. He went above and beyond and drove round in person in the hours due to a few hitches and a short time-schedule. Camilla M

25 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Hi Camilla, yes, where necessary (and possible) I am happy to provide service in person. I also try not to charge extra for quick turnarounds unless it is unavoidable... all part of the service! :)

Rated 5 out of 5 stars

Highly recommended

Highly recommended. Pablo updated my 2011 laptop and the parts. He had the patience to explain the options and the work involved and done at a very reasonable price. Pablo has become my go to for computer and phone services.

25 January 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Hi Andrea- yes, you've had a year which required quite a few visits with quite a few different issues with different devices. I hope that you get a break from me for a while, unless it's just for advice... I don't want you to have to pay for any more repairs!

Rated 5 out of 5 stars

Brilliant!

From beginning to end dealing with Applecore Services was a joy! Professional, efficient and very friendly. I am so pleased with the MacBook that I received. I will definitely be using Applecore again in the future. Highly recommended!
Mike

25 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Wow Mike, such an effusive review! I'm delighted to have been of service and to have left such a good impression. :)

Rated 5 out of 5 stars

Great Job

Pablo did a great job on fixing my Mac MBP. His prices were very reasonable and hes a lovely guy to work with.

24 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Cheers Graham, that's a lovely review to read- I'm always happy to help, and hope I can continue to be lovely to work with... despite the strain of lockdown! ;)

Rated 5 out of 5 stars

Top Apple Repairs!

Pablo from Applecore is my go-to guy for Mac repairs, always friendly and goes the extra mile to make sure everything is bang on! Highly recommend.

24 January 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Cheers! That phrase 'the extra mile' is popping up again and again, and I'm grateful that my clients appreciate the effort that goes into what I do... and these joyful reviews make it all worthwhile, thank you!

Rated 5 out of 5 stars

Great service

Great service , trusted and will definitely buy from again!

24 January 2021
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Aya, I look forward to hearing from you again, and appreciate your trust. :)

Rated 5 out of 5 stars

Totally professional

I found the level of service exceptional. Pablo is a professional and trustworthy guy, who I would always go to for my future Apple issues.

24 January 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thank you Mr Takhar, I appreciate the review! I hear the word 'trust' used in many of my reviews and very much appreciate it- it's not something I can ask for, so it is invaluable when given! :)

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