AppleCore Services MacBook, iPad repair & sales Reviews 197

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Pablo is what every frazzled, ignorant computer victim needs. He never makes you feel stupid. His running commentary on what he's doing and why builds your confidence. My recent experience of Applecor... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Broken, 8 year old Macs were collected and dropped off 24 hours later looking and performing like brand new machines. Great attention to detail, when extra issues arose they were qu... See more

Company replied

Rated 5 out of 5 stars

What a pleasure working with Apple Core Services and Pablo, he really knows his stuff. After initially reaching out for help with a corrupted Time Capsule backup. Pablo offered a remote help and liter... See more

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Rated 5 out of 5 stars

OMG, Pablo was amazing! He called me back in 10 minutes, even though it was mid evening, he calmed down a panicking technophobe who thought he had lost his whole online facility, he calmly identified... See more

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Company details

  1. Computer Service
  2. Computer Repair Service
  3. Mobile Phone Repair Shop
  4. Phone Repair Service
  5. Used Computer Store

Written by the company

I began fixing computers and consoles as a hobby 25 years ago for fun, just to see what made things 'tick'. It grew from that to what is now a full time endeavour. I'm passionate about ensuring a safe future for my son, concerned about the choices we make and the impact on the planet we live on. AppleCore Services tries to create the most efficient use of e-waste possible. Every part has a use, we throw away approximately one shopping bag of landfill waste every 10 weeks. Everything else is either re-used or recycled. I specialise in all things Apple- iPhones, MacBook, iMacs, iPads, Mac Pro, but can take anything you have to give. I can repair & recondition your tech and dispose of (or even recover) lost data.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Two years ago I brought Pablo an old

Two years ago I brought Pablo an old, dead iMac, and he not only resurrected it, but upgraded it. I'm so grateful to the person who recommended him to me! Now that I'm shopping for another product, I'm heading straight back to AppleCore for a refurbished product because I know I can trust the quality of the product and the inherent goodness of the man behind it.

8 February 2022
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Crikey! Another corker of a lovely review! Thanks Jessica, it’s very much appreciated. I am honestly blown away by the generosity of those who take the time not just to leave a review, but to add context and detail and even some very kind words as a cherry on top!
You’ve made my day!

I look forward to hearing from you when you’re ready to talk about a new unit- remember, I’m happy to advise to the point of sending you to a specific alternative supplier if I think I can’t get you the product you need, or indeed if what I have just isn’t right for your needs. Happy to talk about your options.

Rated 5 out of 5 stars

Second time I’ve used Pablo’s services

Second time I’ve used Pablo’s services. This time with my mums laptop. Which resulted in a “if it ain’t broken it doesn’t need fixing” approach. A simple issue with the harddrive that just needed a bit of TLC. It took him about 30 min and like I said, it didn’t need anything new, which resulted in him in wavering any sort of fee. Which is super kind of him and his time. Amazing services, and a pleasure each time I visit. I always walk away learning something new from Pablo. I highly recommend his services and knowledge.

29 January 2022
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks man! Much appreciated. Yes, you eventually had to come back for a paid fix, but we kept it going for a while, right?! ;)

Rated 5 out of 5 stars

AppleCore Review

I have found 'AppleCore' to be reliable, amenable and very competitive. Pablo is always very helpful.

9 January 2022
Unprompted review
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Reply from AppleCore Services MacBook, iPad repair & sales

Cheers Matt! It’s been a while since I last saw you, very glad to hear so many positive points in your review, as it means all is well with the work done! :)

Rated 5 out of 5 stars

Outstanding.....Very Happy

I really don't write reviews, but I felt I had to on this occasion. When seeking someone to repair anything, it can be daunting to find someone trustworthy and reliable who you feel is on your side. Let's be honest - a phone or computer not working can feel like you've lost your right arm. You want someone who can fix it who will have your best interests at heart - someone you can rely on to sort the issue if they can and someone you can go back to in future without the hassle of looking around again - it can be a real lottery and I have been stung by many a cowboy on the high street. With Pablo at AppleCore, I never felt for a second I was paying for services begrudgingly. Simply put, the man is as genuine as they come. He talked me through the options for my dysfunctional MacBook Pro, and my concerns about a faulty power input on my iPhone. I could scarcely believe how quickly he came back to me offering impartial advice and options available. When I decided to proceed, devices were fixed quickly and efficiently by him. I never had to worry about anything.
Pablo genuinely enjoys what he does. He works methodically with care and attention to the details. I'm only disappointed with myself in that I didn't find him sooner!
I will definitely be using again in future and supporting the general ethical vision of AppleCore is an added bonus. I highly recommend you try him!

7 January 2022
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Well, I’ve said it before, but here I am saying it again- that’s the loveliest review I’ve ever received. I really appreciate that you went to the trouble of spelling out what you felt I did well, all feedback helps me focus on what’s important to my clients.
To receive such an incredibly positive review is not something I could ever hope for, I’ll cherish this one.
Thanks Julian! And do let me know if you need any follow ups with either device. I remain at your disposal.
Pablo

Rated 5 out of 5 stars

EXCELLENT & HONEST 5 STAR SERVICE

I brought Pablo my 2019 Apple Mac Pro to try and see what could be done to resore it, unfortunately as I had spilt juice on it, it had extensive damage, but Pablo did everything in his power to try and revive it which I appreciated. I also got him to increase the RAM and speed of my old Mac that is in great working condition but I want as a back up and my mum's which the sound had got distorted and he did all this at an affordable price. He will definineily be my go to man for my Mac's as he is very professional, honest, communicative and releable.

2 January 2022
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Cheers Katherine! Your patience in this one is appreciated- thanks to Covid and the complex nature of some of the repairs to the 3 MacBooks it took a while to get them all back to you!
Still, buying some of the parts you couldn’t use certainly helped keep the bill down, and I’m happy it all worked out for you and your mother in the end.
I look forward to seeing you again!

Rated 5 out of 5 stars

Exemplary customer service.

I bought a refurbished MacBook Pro from Pablo and I can't recommend him enough. I wasn't entirely sure what I was looking for and so he helped me make a decision based on what my priorities were. His attention to detail, care and flexibility sets him above and beyond other providers. Superb service from start to finish. You know you are in good hands with Pablo.

21 December 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Cheers Annette! I’m glad that after aiming high I managed to hit the right notes, and that the machine continues to demonstrate that it was, after all, the right machine for your needs! :)
And you’re right, don’t install Monterrey just yet. X

Rated 5 out of 5 stars

iphone repair

I contacted Pablo about my iphone breakage and - despite the fact that it ultimately cost him money - he gave me the most honest and appropriate advice, which I'm going to take. So thank you Pablo.

13 December 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Cheers John! Yes, always happy to offer advice- it’ll always be straight up, and for your benefit rather than mine. :)
Thanks for the lovely review and email of thanks!

Rated 5 out of 5 stars

Pablo was very responsive, friendly and helpful

Pablo was very responsive, friendly and helpful. Resolved my issue in no time at all

7 November 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Hi Ben, may thanks for the review!
I’m always happy to give free advice, and even happier when it results in a positive review. ;)

Rated 5 out of 5 stars

How do get it apple ipad

5 November 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Hi Sharlan, I’m not sure that I ever helped you, but thanks for the positive review nonetheless! Do Email me if you need any assistance.

Rated 5 out of 5 stars

Repair for Airpod pro

Repair for Airpod pro. Setting the standard for good customer service. Prompt, helpful and efficient. Knowledgeable staff.

22 October 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks so much Mwahab! I must admit that the iPad Pro is not my first choice of machine to work on, so I’m really pleased that you are happy with the repair… especially since it was a while ago that it was performed- this means it stood the test of time! :)
You’re welcome back any time. All the best, Pablo

Rated 5 out of 5 stars

Pablo changed the broken glass on my…

Pablo changed the broken glass on my older IMac computer in 24 hours from the first contact. Provided accurate and very reasonable quote. I would definitely recommend his professional and friendly service. After a very long time I came across someone so straight forward and honest. Thank you very much.

30 July 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Maria! I do try to turn the work around as quickly as my stock levels allow- as time goes on and my stock levels build up I really hope to be able to provide an almost universal ‘while you wait’ service.
For now, we’ll have to make do with a 24-72hour turnaround.
I’m glad you are happy with the repair!

Rated 5 out of 5 stars

v efficient

quick, efficient. Got my computer back all sorted in a matter of a couple of hours.

12 July 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Hi Sam, many thanks for the review! I try to keep all MacBook parts in stock to ensure that this level of service is possible... it isn't always, but I'm glad we got you up and running so quickly! Pablo

Rated 4 out of 5 stars

The service from Pablo at Apple Core…was top drawer!

The service from Pablo at Apple Core was exemplary. He replaced my old MacBook Air as it was suffering the aches and pains of age and was too grumpy to work well. Pablo's service is personal and caring, he made a couple of trips to my house to sort out issues and was unfailingly polite. I would recommend him wholeheartedly, he's got some great tools and some fab stories too.

26 May 2021
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Many thanks for the review Rosie! I agree that it was a sub-5star performance, as the laptop I gave you had issues, and the replacement too. Thankfully I was able to return and make the adjustments on site, meaning that your 'downtime' was minimal. It was also a pleasure for me! Glad it is all sorted now. Thanks again! Pablo

Rated 5 out of 5 stars

Brilliant

I cannot recommend Pablo more highly.
He is fast, smart and able to sort out a problem by phone by being such a clear communicator.

24 April 2021
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Theresa! I'm so glad I was able to sort out your network/printer issues.
If you ever need any quick tidbits of further advice I'll be happy to help for free. You were a delight to talk to, and are always welcome back. :)

Rated 5 out of 5 stars

Top guy

Top guy, really helped me turn my iMac around quickly. Would thoroughly recommend.

7 March 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Hi Alex, always delighted to help a Mac user in need. If you ever need any other kind of support I remain at your disposal for free advice or paid support.

Rated 5 out of 5 stars

I accidentally dropped my phone in the…

I accidentally dropped my phone in the bath. I rang Pablo and dropped my phone off to him. He knew pretty quickly what the issue was and had to order a part. Two days later he’s fixed it. From start to finish he was completely professional and was such nice person to deal with. I can’t recommend him enough. He was also very reasonably priced.

5 March 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Hey Chrissy, they're really kind words, and make the low prices very much worthwhile! I'll never be a millionaire, but with a little luck will end up with tens of thousands of happy customers... ;o)

Rated 5 out of 5 stars

A First Class Service

Absolutely no hesitation in giving five stars - would give ten if I could. If only there were more people like Pablo in the world. I purchased a laptop from another company with a similar name who I then could not contact for help. Although I contacted Pablo by mistake he very kindly offered to help me and then spent a good 20 minutes talking me through the issue and resolving it.

5 March 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Well, we have had a few issues with 'Applecore' on Amazon selling dud laptops to people, and I'm happy to offer the customer service that they don't. In your case fortunately it wasn't a dud, just a bit of support you needed. I'm very happy to help if you ever need anything else! And thanks for leaving a review... :)

Rated 5 out of 5 stars

Applecore services - No.1 products and services

There’s a good reason that Pablo has only five star reviews! This guy will go as far as you need to give you a great product, great service at an incredible price! He sorted out Macs for me and my family to a really high spec, all coming before what has been a difficult year with everyone homeschooling for the past year. When I thought there was a problem with one of the chargers, not only did Pablo quickly get me to one of his trusted associates (bearing in mind, this was during the first lockdown!), he did it all under warranty! A total surprise and very much appreciated! I know that I can come to Pablo about anything Apple and any other tech issues. It’s a total no-brainer - choose Pablo!!!

14 February 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks Stuart, I take a good review from you particularly seriously, as you're a repeat customer and have experienced just about every service I offer! Stay in touch (I know you will!), I look forward to the next time we meet.

Rated 5 out of 5 stars

Amazing service and aftercare - even in the middle of the Atlantic Ocean!!

I needed a computer but didn’t quite know what I needed. Pablo took the time to listen to what I needed it for and find me a range of options with honest comments about each! The computer was perfect for my needs! However, I am terrible at operating them and was working on a ship in the middle of the Atlantic Ocean when I ran into something I couldn’t understand and make work. Pablo managed to help and advise me via what’s app so that I was able to work the program and do exactly what I needed to!! In the middle of the sea!! :) Have absolutely no hesitation in using Pablo’s honest, reliable, professional and ridiculously knowledgeable services!

10 February 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Thanks so much for the review! I wondered how you got on after the advice... it was the first time I had to look into getting satellite internet connections set up in the middle of an ocean! I still think that given how much the liners charge it might be worth setting up if you can get 3 others on board to share the cost... and the more that sign up the cheaper it gets. But it's quite a commitment.

Rated 5 out of 5 stars

Fantastic and friendly service

A friend recommended Pablo to me, telling me “He’s your man for Mac”s “ and he was so right !
Pablo has resolved issues both on my MacBook and iPad. On both occasions he really went the extra mile to explain issues to me ( a complete technophobe! ) patiently and clearly and to overcome them at the best possible price and very quickly too!
Furthermore he has a lovely friendly manner that makes you feel very reassured.
I would highly recommend Apple Core services !

9 February 2021
Unprompted review
AppleCore Services MacBook, iPad repair & sales logo

Reply from AppleCore Services MacBook, iPad repair & sales

Hey Natasha, I hope that the issues have been ironed out now. If you need any more help do get in touch, I'll continue to be upfront about what I can or can't help with. And of course, if I can help, I will!

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