AppFollow Reviews 

28
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TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

The are continously spaming you with emails, unsubscribe link throws an error, can't sign in 'cause "account suspended", they give a "contact us" link that leads to sign in... Impossible to sign in,... See more

Company replied

Rated 5 out of 5 stars

We've been using AppFollow for a long time to monitor reviews across our 22+ app portfolio on iOS and Android. It's become indispensable: We catch critical issues early and spot trends quickly. S... See more

Company replied

Rated 5 out of 5 stars

We are a small team of app developers on multiple platforms and we've trialed AppFollow and found it really useful to gauge the quality of our apps all in one place. One of the most useful features we... See more

Company replied

Rated 5 out of 5 stars

I’m an indie iOS developer with 6 apps on the App Store and recently needed a more professional way to handle ASO. After trying several tools, I decided to stick with AppFollow — it simply has... See more

Company replied

Company details

  1. Cloud Computing Service

Written by the company

AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and analysis. AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools: - app performance monitor; - user review mangement; - app growth acceleration; - AI reply to reviews; - review management automation; - a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more.


Contact info

3.8

Great

TrustScore 4 out of 5

28 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(28)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I like it

I like it, we use appfollow to monitor our apps reviews and to get an overview. As a marketer i like tools that save time for me (slack integration). The pricing however is quite high to be honest

29 November 2023
Unprompted review
AppFollow logo

Reply from AppFollow

Thanks for review!

Rated 1 out of 5 stars

Don't let you cancel online

They lie on their website saying you can cancel online

But this isn't true at all. They force you to get in contact with their sales team via email with absolute zero options to cancel online.

Absolute terrible shady tactics to retain you through dark patterns rather than merit.

14 April 2022
Unprompted review
AppFollow logo

Reply from AppFollow

Hi Vic,

We appreciate you taking the time to share your feedback on the cancellation process. We recognize the significance of clear and user-friendly subscription management. Your comments about self-service options have been reviewed, and we’ve made improvements to address that issue. We sincerely apologize for any inconvenience you may have experienced in the past.

If you have any further questions or require assistance, please don’t hesitate to reach out to our support team at help@appfollow.io. We’re here to help you.

— AppFollow Team

Rated 2 out of 5 stars

69 EUR per month for a castrated ASO tool

69 EUR per month for a castrated keyword optimization tool. Keyword difficulty? Pay extra. Auto-translate keywords? Pay extra. See an overall development of your keywords? Pay extra.

3.000 keywords included in the basic paid plan, but that just does not offset the lack of included features.

P.S. The review posted by Anatoly Sharifulin below is "fake". He's the CEO and Founder of Appfollow - something he should have disclosed!

16 July 2021
Unprompted review
AppFollow logo

Reply from AppFollow

Hello MK,

Since this review was posted, we’ve updated our pricing and now offer a dedicated ASO plan that includes all essential ASO features in one package, built for indie developers and early-stage teams.

This update was made specifically to address the concerns you mentioned. If you’d like details on what’s included now, feel free to reach out at help@appfollow.io.

— AppFollow Team

P.S. Yes, Anatoly’s comment is genuine and not fake. He is the CEO of AppFollow and believes that AppFollow should be the best platform. This sentiment remains valid.

Rated 5 out of 5 stars

Best ASO website with the Best customer support

Their support is super fast, and they dig right into the problem, and the resolve is even faster, their service is super amazing and accurate on higher scales, i've been working with that website and it gave me free traffic, i would say that this website is truly the best ASO website that has ever existed and still carries on, cheers to the amazing Appfollow Team!

6 July 2021
Unprompted review
AppFollow logo

Reply from AppFollow

Thanks for review!

Rated 5 out of 5 stars

I like it

AppFollow is the best all-in-one service to win in appstores.

16 October 2019
Unprompted review
AppFollow logo

Reply from AppFollow

Thank you for review!!!

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