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Apex Hosting Reviews 

8,079
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional staff and customer service, noting their helpfulness, patience, and professional approach. Many praise the quick response times, with issues often resolved swiftly and efficiently by knowledgeable agents. The service itself is frequently described as reliable, with servers performing well and staying online without issues. Reviewers also appreciate the ease of setting up and customizing servers, making the process straightforward even for those new to hosting. However, some customers found the user interface challenging, mentioning difficulties with the control panel or setting up services, especially from mobile devices.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness, speed, and... See more

Customer service

People report positive experiences with customer service, consistently praising the staff for being helpful,... See more

Service

Reviewers mention positive feedback about service, with many customers praising the top-notch technical... See more

User experience

Clients share ambiguous opinions on user experience, with many reviewers finding the platform easy and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

GREAT EXPERIENCE!! Wonderful Helper “Ben”.. Fast responsive time.. Very professional! questions i asked, were precisely answered.. Issues had arisen at some point, But he definitely fixed all the issu... See more

Company replied

Rated 5 out of 5 stars

I've been using Apex Hosting for 3 weeks now. Never had a problem. Server stays on 24/7, quickly starts up and restarts. It's really easy to change worlds, create backups, add mods, and customize the... See more

Company replied

Rated 5 out of 5 stars

doesn't matter what game, apex has honestly never let me down since 2024. i have done not just mc mods, plugins, resourcepacks other games as well. will always come back. super fast customer service b... See more

Company replied

Rated 5 out of 5 stars

I've been hosting on and off different Minecraft servers for me and my friends for the past 3 years, I never had a problem with performance or servers being down. Their system for setting everything u... See more

Company replied


Company details

  1. Gaming service Provider
  2. Web Hosting Company

Written by the company

Apex Hosting's mission is to be the leader in hosting Minecraft servers through dedication to customer support and education.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(8,079)

389 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i will always love apex hosting support…

i will always love apex hosting support team, they are fast and reliable unless at&t <3 also thank you Eduardo for the help

6 March 2026
Unprompted review
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Reply from Apex Hosting

Hello, Poxz!

Thank you for taking the time to share your feedback with us. We’re very glad to hear that you’ve had such a positive experience with our support team and that you find them fast and reliable. We also appreciate you mentioning Eduardo, and we’ll be sure to pass along your kind words to him.

If you ever need assistance again, we’re always here to help.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

Great Service and Quality Connection

I rarely have server issues, and even the AI helper on the website is good for most issues. So far, there are still always human experts if you need one to troubleshoot anything, and they're always professional and eager to help!

5 March 2026
Unprompted review
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Reply from Apex Hosting

Hello, Braeden!

Thank you for taking the time to share your experience with us. We’re very glad to hear that you rarely run into issues and that both the FIN and our support team have been helpful when needed. It’s great to know that when troubleshooting is required, our team has been professional and ready to assist.

If you ever need help again, we’re always here to support you.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

tech assistance would get 100 stars if…

tech assistance would get 100 stars if possible. they are courteous and patient every time. i have had issues that they have walked me through and gone above and beyond everytime to ensure i am all set. for those just learning the process and new to hosting this is the one to choose.

thanks for everything team, 100 stars

5 March 2026
Unprompted review
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Reply from Apex Hosting

Hello!

We really appreciate the kind words. We’re glad our team has been able to walk you through everything! It means a lot to hear you’d recommend us to anyone new to hosting.

Thanks again for everything, if you ever need anything else, we’re here to help :)

Best regards,
Apex Hosting.

Rated 5 out of 5 stars

Marco the Goat

Marco was great and helpful, solved the issue in under an 30 min and has a cool profile picture.

5 March 2026
Unprompted review
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Reply from Apex Hosting

Hello!

We’re glad to hear that Marco was able to help you quickly and get everything sorted out in under 30 minutes :)

If you ever need anything else, we’re here to help!

Best regards,
Apex Hosting

Rated 5 out of 5 stars

any time I've had a problem

any time I've had a problem the staff have been nothing but helpful and actually get stuff done

4 March 2026
Unprompted review
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Reply from Apex Hosting

Hello!

Thank you for taking the time to share your experience with us. We’re very glad to hear that whenever you’ve had a problem, our staff has been helpful and able to get things resolved for you. Providing reliable and effective support is something we always aim for.

If you ever need assistance again, we’re always here to help.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

title

very fast and friendly support

3 March 2026
Unprompted review
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Reply from Apex Hosting

Hello, Kin!

Thank you for taking the time to share your feedback with us. We’re very glad to hear that you received fast and friendly support. Providing quick and welcoming assistance is something we always aim for.

If you ever need help again, we’re always here to assist you.

Best regards,
Apex Hosting

Rated 1 out of 5 stars

Not vary good so far no support no help…

Not vary good so far no support no help no response

1 March 2026
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Reply from Apex Hosting

Hello, Nicholas!

Thank you for taking the time to share your feedback with us. Upon checking your ticket #1122999. It looks like it was answered, and it was waiting for your response a few hours ago.

We would love to continue assisting you with your FTP issue and resolve it as soon as possible. Please respond to the recently answered ticket, and we will ensure your issue gets resolved as quickly as possible. Thank you!

Best regards,
Apex Hosting

Rated 5 out of 5 stars

I love apexhosting and have been using…

I love apexhosting and have been using them for all my minecraft servers for the past year. All of their support staff are great and resolve problems easily! Thank you for your service!

28 February 2026
Unprompted review
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Reply from Apex Hosting

Hello, Dmetri!

Thank you for taking the time to share your experience with us. We’re very glad to hear that you’ve been using our service for your servers over the past year and that our support team has consistently helped resolve any issues easily. It’s great to know you’ve had such a positive experience.

We truly appreciate your kind words and your continued trust. If you ever need assistance again, we’re always here to help.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

Marco Padilla did a great job thank youu

26 February 2026
Unprompted review
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Reply from Apex Hosting

Hello, Zek!

Thank you for taking the time to share your feedback with us. We’re very glad to hear that Marco did a great job assisting you. We’ll be sure to pass along your kind words to him.

If you ever need assistance again, we’re always here to help.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

THANK YOU William Oaks

William Oaks helped me for over a hour of trouble shooting in making my custom mod set for a server. All of their advice was insightful and direct, which actually made the process so much easier to follow.

24 February 2026
Unprompted review
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Reply from Apex Hosting

Hello!

Thank you for taking the time to share your experience with us. We’re very glad to hear that William dedicated the time to help you troubleshoot your custom mod setup and that his advice was clear and easy to follow. It’s great to know his support made the process much smoother for you.

If you ever need assistance again, we’re always here to help.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

fast and instantly fixed my issue

24 February 2026
Unprompted review
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Reply from Apex Hosting

Hello, Nick!

Thank you for taking the time to share your feedback with us. We’re very glad to hear that your issue was resolved quickly and efficiently. That’s exactly the experience we aim to provide.

If you ever need assistance again, we’re always here to help.

Best regards,
Apex Hosting

Rated 4 out of 5 stars

Uploading pre existing world complications. FIXED!

The previous night I bought a server, and tried uploading my world I made with my wife (LAN Play). I work a 24/7 on call job. So she can only play when im home. So we played for almost a week and got far in a new world. Didnt want to restart so we got the server so she can access it without me online. From here it all went downhill. I was chatting with the AI bot and it was giving me directions. It felt as if I was making the problem worse. I finally gave up after 4 hours of trying to figure this out.

Fast forward to the next day. I jump back in and ask to talk to a human. Bryan got it fixed and my world uploaded within 20 ish mins. The only thing i had to do was provide a generate service pin and he took care of everything else. The only thing i would say could be better about the whole thing is that the response time could have been slightly faster or atleast explain that you are looking into it and for me to patiently wait. other wise 10/10

23 February 2026
Unprompted review
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Reply from Apex Hosting

Hello, Austin!

Thank you for taking the time to share your detailed experience with us. We’re sorry to hear that the initial setup and world upload process was frustrating, especially after the time you had already invested. We understand how important that world is, and how meaningful it is to keep it accessible.

We’re very glad to hear that Bryan was able to step in, get everything sorted, and have your world uploaded successfully in a short time. It’s great to know the process was completed smoothly once you were connected with him.

We also appreciate your feedback regarding response times and communication. Keeping you informed while we are working on a solution is important, and your input helps us improve that experience.

If you ever need assistance again, we’re always here to help.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

Very fast and very helpful!

22 February 2026
Unprompted review
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Reply from Apex Hosting

Hello, Alex!

Thank you for taking the time to share your feedback with us. We’re very glad to hear that you found the support fast and helpful. That’s exactly the experience we aim to provide.

If you ever need assistance again, we’re always here to help.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

Friendly and helpful staff that did not…

Friendly and helpful staff that did not waste a moment in making sure that my server was up and running!

22 February 2026
Unprompted review
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Reply from Apex Hosting

Hello, Cody!

Thank you for taking the time to share your experience with us. We’re very glad to hear that our staff was friendly and helpful, and that they acted quickly to get your server up and running without delay.

If you ever need assistance again, we’re always here to help.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

I get myself into the most crazy things…

I get myself into the most crazy things and their support team always gets me out of it. Marco was the most recent victim and I apparently really made a mess of things because he spent quite a while trying to fix it all. but as always, i'm back up and running and the entire thing was smooth and fast.

21 February 2026
Unprompted review
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Reply from Apex Hosting

Hello!

Thank you for taking the time to share your experience with us. We’re very glad to hear that our support team has consistently been able to help you through even the more complex situations. It’s great to know that Marco took the time to work through everything and get you back up and running smoothly.

We truly appreciate your continued trust, and if you ever need assistance again, we’re always here to help.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

JUAN L

JUAN L. WAS THE GOAT MY MAN HELPED EVEN THO IT WAS A SIMPLE ISSUE HE WAS GOAT OF ALL GOAT HE DESERVES ALL THE GLAZE

20 February 2026
Unprompted review
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Reply from Apex Hosting

Hello!

Thank you for taking the time to share your feedback with us. We’re very glad to hear that Juan was able to help you, even with a simple issue, and that you had such a positive experience with his support. We’ll be sure to pass along your kind words to him.

If you ever need assistance again, we’re always here to help.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

20/10 customer support

very helpful especially and really nice Customer support! always help ful and helps me no questions asked

18 February 2026
Unprompted review
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Reply from Apex Hosting

Hello!

Thank you for taking the time to share your feedback with us. We’re very glad to hear that you’ve had such a positive experience with our customer support team and that they have been helpful and kind whenever you needed assistance.

We truly appreciate your enthusiasm and kind words. If you ever need help again, we’re always here to support you.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

Great server hosting!

Over all, this is the best hosting company I've ever used. Support is patient even when I'm not :D

17 February 2026
Unprompted review
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Reply from Apex Hosting

Hello, RS!

Thank you for your kind words and for considering us the best hosting provider you’ve used. We're happy to hear that you’ve had a positive experience with our support team!

Best regards,
Apex Hosting

Rated 5 out of 5 stars

Flawless and easy

Flawless and easy. On the rare occasion that something happens yo need help with, like cross-play incompatibilities.... The team are always there to help when you need them and they solve any issues pretty much instantly. Makes it really easy because I have no idea what I'm doing. More pricey than most other hosts but way more user friendly.

17 February 2026
Unprompted review
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Reply from Apex Hosting

Hello, Henry!

Thank you so much for the feedback! We're very glad to hear about your positive experience with our services and support team.

Best regards,
Apex Hosting

Rated 5 out of 5 stars

Great Customer Service

Daniel was amazing! I was having issues with my server not connecting and letting me in. Got in touch with support and he helped me immediately get everything fixed in no time! Was very patient the whole time that I was going through to find the correct mods I needed.

15 February 2026
Unprompted review
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Reply from Apex Hosting

Hello, Juliette!

We're glad to hear Daniel was able to help you connect to your server.

We'll make sure this positive feedback reaches him :)

Best regards,
Apex Hosting

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