Apex Cargo Reviews 

249
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Since I found apex it has changed my life! Yakub is very friendly and helpful making sure he’s always available to answer any questions and finds solutions to all problems. I love using apex’s mailbox... See more

Company replied

Rated 5 out of 5 stars

The process from getting a quotation to shipping to Zambia with Apex Cargo has been great. All communications are well handled either via phone, WhatsApp or email. The shipment has arrived, even wi... See more

Company replied

Rated 1 out of 5 stars

I chose the company for convenience while I was relocation from Leicester. It was worst decision ever. My luggage never reached home. It was supposed to reach in oct end 2025 but nothing yet. And... See more

Rated 4 out of 5 stars

I used Apex Cargo to ship goods to Malawi. Yahyaa was helpful through the entire process, from providing information on the process,payment and updates on the shipment. The customer service on the Mal... See more

Company replied

Company details

  1. Freight Forwarding Service

Written by the company

Award winning freight forward leaders in Leicester. Your parcel, your destination, anywhere in the world!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

249 reviews

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No recent history of asking for reviews

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4.3

All reviews

(249)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Will not use them again

Sent my parcel on the 20th March 2023 not yet received don't get a proper answer from anyone

20 March 2023
Unprompted review
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Reply from Apex Cargo

Hi, we are sorry to hear this and do apologise. If you could message me on +44 7565 035766 so we can investigate this further

Thank you

Saarah
Apex Cargo UK

Rated 5 out of 5 stars

Excellent service

I have used Apex two times now and the service I have received from Sulaiman has been exceptional. He provided regular updates throughout and is very thorough. Would highly recommend using him.

6 April 2023
Unprompted review
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Reply from Apex Cargo

Thank you so much for your review

Rated 5 out of 5 stars

Super reliable service

The service was super and the personnel were very cooperative and patient. They were also available to chat when needed and very reliable .
The parcel arrived in tact .

12 April 2023
Unprompted review
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Reply from Apex Cargo

Thank you for your review!

Rated 5 out of 5 stars

I was shipping my personal items from…

I was shipping my personal items from the UK to Melbourne, Yaqub was very kind and helpful. Was given excellent advice on packing! My packages were shipped in 3 days in perfect condition.

10 April 2023
Unprompted review
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Reply from Apex Cargo

Thank you for your review!

Rated 5 out of 5 stars

Excellent service

I have used Apex Cargo three times. They have always given me the best service. Saarah is always giving updates about your parcel. Thank you Apex

18 March 2023
Unprompted review
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Reply from Apex Cargo

Thank you for your review! We appreciate it

Rated 5 out of 5 stars

great experiemce

great service by sarah,very helpful,excellent skill in communication.thank you

16 February 2023
Unprompted review
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Reply from Apex Cargo

Thank you for your review!

Rated 5 out of 5 stars

WORTH IT!!

After being disappointed with a certain company, I decided to take a chance with Apex.Yahyaa came to my rescue, she updated me on every step and was able to get my stuff within 1 week. AMAZING SERVICE!!!!

13 March 2023
Unprompted review
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Reply from Apex Cargo

Thank you for your review!

Rated 4 out of 5 stars

Great service!

Great service!! Iv been dealing with them for over 10years.. my cargo items are always intact when they arrive Lilongwe.

9 March 2023
Unprompted review
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Reply from Apex Cargo

Thank you for your review!

Rated 5 out of 5 stars

Urgent re-packaging and Couriering to Malawi

Needed urgent delivery to Malawi of a few items. Apex re-packaged the items and couriered them using a well known company. Items
were received within a week!
I've used Apex before and will them again. Their service is simply excellent. Special thanks to Sulaiman at Apex.

20 February 2023
Unprompted review
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Reply from Apex Cargo

Thank you for your review!

Rated 5 out of 5 stars

Efficiency at its best

Efficiency at its best. Communication is excellent! Thank you Arshad for all the updates and following up on everything. The most reliable courier I have used so far. Looking forward to many more years of using your service.

17 February 2023
Unprompted review
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Reply from Apex Cargo

Thank you for your review!

Rated 5 out of 5 stars

Good service

Good service
Sulaiman helped me out
Humayun aswell

17 February 2023
Unprompted review
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Reply from Apex Cargo

Thank you for your review!

Rated 5 out of 5 stars

Great customer service

I have been sending my parcels to malawi through Apex and the customer service is absolutely fantastic. I always liaise with Humayun..who is polite professional and efficient. He is wonderful with customers and its reassuring for me when I leave my parcels with him. I just know I will get the best service ever. Humayun is a great asset to Apex. Thank you for the brilliant customer service. I am sure I will continue using Apex

9 February 2023
Unprompted review
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Reply from Apex Cargo

Thank you for your review!

Rated 4 out of 5 stars

Great way to ship items

I used Apex Cargo to ship goods to Malawi. Yahyaa was helpful through the entire process, from providing information on the process,payment and updates on the shipment. The customer service on the Malawi end didn't reflect this. No responses to queries or updates on any delays. Otherwise generally a great shipping option as I mostly dealt with the UK team.

9 February 2023
Unprompted review
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Reply from Apex Cargo

Thank you for your review, your feedback is taken on board

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - APEX are always available to provide any help necessary. Yahyaa specifically has helped me and I am highly impressed with his conduct. I am really pleased with the service at APEX. Very professional!

3 February 2023
Unprompted review
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Reply from Apex Cargo

Thank you for your review!

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