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Rated 1 out of 5 stars

Despite repeated ignored emails I was finally informed nearly 5 months later my order simply never arrived. Refunded. No offer of a voucher or anything like that. Kids very disapointed they didn't get... See more

Rated 5 out of 5 stars

Really enjoyed doing my PT course with APEC. Instructors were really helpful and professional both online and in person. Shane and Jack did a really good job at in-person workshops. I learned a lot do... See more

Rated 1 out of 5 stars

So far a do not recommend that Company. Since first lock down that company didnt do strength diploma and do when all restrictions gone I was ask about refund my money back and since that i have massi... See more

Company replied

Rated 5 out of 5 stars

Did my diploma in performance nutrition with APEC and they were fantastic. I’d absolutely recommend them to any personal trainers out there looking to improve and broaden their knowledge. And if you... See more

Company details

  1. Career and Education Provider

Written by the company

APEC is a sports performance and fitness education company delivering educational diplomas to Personal Trainers, Strength and Conditioning Coaches, Health Coaches and Nutritionists alike. APEC's sole focus is to enhance modes of learning through the inclusion of innovative blended learning technology. We achieve this together through the very best systems of practical and theoretical based sports, health and fitness education. Trusted by elite coaches worldwide our focus has always landed on true education within the fitness industry. At APEC, we want to make education our number one goal for all industry fitness professionals. As a result, our education team shares a common goal, which is “better education for a better world ”


Contact info

3.2

Average

TrustScore 3 out of 5

48 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I would rate my most recent experience…

I would rate my most recent experience with APEC a 0 if possible.

On completion of my PT diploma (which was good) with them I was offered a Black Friday deal for the Strength & Conditioning diploma at the end of November on a special rate. I mentioned to one of the tutors that I couldn't commit to starting the course until January at the earliest with all my other commitments. "Thats no problem, we can work it out".

My personal circumstances changed over Christmas where I could no longer start or commit to the course. I was directed to the accounts department who took a week to reply to multiple mails.

I was refused a full refund as an "education number had already been issued". No content modules were completed or even started on the online portal so couldn't see much of a big deal to refund my full fee. They basically kept €700 of my fee and offered to refund a small balance as it was out of their control at this point. That doesn't make any sense to me as I had not availed of anything from the course.

This seems very underhanded and lacking in empathy. It has left massive negative vibes about the company overall and how they treat students. It is a shame as the onsite sessions are quite good but I wouldn't recommend them to anyone again after my experience.

Poor form Apec.

‐----------------------------------------

Updated:

I wasn't offered a refund for the entire course for what I paid. Nothing being imbelished or not honest here:

"Unfortunately due to an education number being provided we cannot offer a full refund. Please see T&Cs of the course.

Due to you being a past student I would of waived part of the T&Cs if it was within 30 days of purchase but it is past that too.

The only thing I can think to help in any way it to offer you the certificate price and not the diploma. The certificate is basically the online portion only with no practical. This doesn’t qualify you as a S&C coach but acts as a CPD."

7 February 2022
Unprompted review
APEC  logo

Reply from APEC

Hi Shane Reid, We did offer you a refund for the S&C diploma, please see email thread below. We would appreciate if you were honest and accurate on this platform. "Sun 06/02/2022 21:20
Hi Shane,

You were provided the terms and conditions upon registration to the APEC portal on September 20, 2021. You could not proceed without the acknowledgment of such.

I would truly like to help, as mentioned the certificate could be a favourable option. Please let me know, thank you kindly." "Sun 06/02/2022 21:22

What is the price difference that I could avail of a refund for?

Shane."

Rated 5 out of 5 stars

10/10 would recommend

I honestly didn’t think I could enjoy learning as much as I did over the weekend. The workshop was so organised and very enjoyable. The staff at APEC just made everything so easy and comfortable! 10/10 would recommend to everyone!

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Workshop review

The workshop was very informative and also gave us a great piece of hands on learning/experience. The APEC team running the workshop throughout the weekend were very helpful and approachable. Much appreciated guys.

23 January 2022
Unprompted review
Rated 5 out of 5 stars

The online courses made it easier to…

The online courses made it easier to learn during the pandemic, the online information was easy broken down and understandable, and Shane O'Rourke was very helpful with any issues that came up and during the workshop. Would highly recommend for anyone looking to upskill.

3 January 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Did my diploma in performance nutrition with APEC and they were fantastic. I’d absolutely recommend them to any personal trainers out there looking to improve and broaden their knowledge. And if you’re new to the field then I can’t think I of a better way to get started than with APEC.

The support team on hand were extremely helpful and enthusiastic. They genuinely care about their clients.

2 January 2022
Unprompted review
Rated 5 out of 5 stars

The online courses made it easier to…

The online courses made it easier to learn during the pandemic, the online information was easy broken down and understandable, and Shane O'Rourke was very helpful with any issues that came up and during the workshop

30 December 2021
Unprompted review
Rated 1 out of 5 stars

So far a do not recommend that Company

So far a do not recommend that Company. Since first lock down that company didnt do strength diploma and do when all restrictions gone I was ask about refund my money back and since that i have massive issue with them. I hope I will prove they are taking people money and do not want send them back for any reason.
I did a few courses with them but please do Crossfit courses , them much better and quality is 100% more beneficial. All people who running this courses are young and haven't clue about real lift and they never did them own plans.

28 August 2021
Unprompted review
APEC  logo

Reply from APEC

Hi Kamil, I am very sorry to hear you are not happy with our services. In your particular case we were unable to host practical days due to the pandemic. Once government restrictions were over we offered you the first spot. It is unfortunate we cannot come to a compromise as we tried to do what we can to help. Please reach out to our team so we can come to an agreement. We truly care about all of our coaches and want to help in any way possible.

Rated 5 out of 5 stars

My personal experience

Studying with APEC for a couple of years now started with an interest in workshops and was blown away by the knowledge, service and experience provided that it has lead to me always seeking constant development with APEC has I know they are the standard setters in the market having spent years in 3rd level education. Couldn't recommend APEC enough

19 April 2021
Rated 5 out of 5 stars

Worth it!

I just finished the PT course and I absolutely loved it! The tutors were very helpful and was there to assist me whenever needed.
The course itself is very straight forward and easy to understand.
I can’t recommend APEC enough, all my friends are constantly asking me about this course.

16 April 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointed with lack of…

Very disappointed with lack of understanding and empathy when a difficult situation arose recently, seems to be money before everything and everyone is the attitude here

11 March 2021
APEC  logo

Reply from APEC

Hi CB, We don’t seem to have you on record on our program, otherwise we would like to help with your issue stated above.

Rated 5 out of 5 stars

Highly Recommend

A great course that gives you a definite edge in the industry. Couldn’t recommend it highly enough. Instructors make an extra effort to engage with you and make sure you have an understanding of the course. A great course!!

22 February 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend course!!

Highly recommended course!!!, has given me a much greater understanding of the confidence in personal training and physical activity.
Will definitely be back.

18 November 2020
Unprompted review
Rated 5 out of 5 stars

This course is fantastic

This course is fantastic, challenges you in the right way and equips you push forward in every aspect of the industry. Reliable instructors who clearly know what they are talking about.

12 November 2020
Unprompted review
Rated 5 out of 5 stars

Amazing knowledge across a lot of…

Amazing knowledge across a lot of different disciplines. The guys were professional, informative and went into incredible depth... answered every question I could throw at them.

12 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent course

Excellent course. The content was outstanding. The delivery was impactful. This leaves me in a strong place where I feel well equipped to leverage the knowledge I gave gain and can now apply to my career in the industry. Would recommend to anyone looking to better themselves in this industry.

12 November 2020
Unprompted review
Rated 5 out of 5 stars

An excellent company to work with

An excellent company to work with. APEC have some of the most knowledgeable staff that I have encountered in the industry and would recommend anyone wishing to enter the Athletic performance field or up-skill their eduction use this company.

12 November 2020
Unprompted review

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