Anytime Fitness Reviews 

I have had continued billing after the end of my yearly contract. I have multiple emails to them stating that I did not wish to proceed with my membership after my commitment end date.

I have called and sent multiple emails to amend this and have still got no response. It has been a nightmare to try to get them to stop charging me for a service I’m not using on top of the fact that my contract ended over 2 months ago!

This Gym is fraudulent! Im writing this so that people are aware and don’t get stuck in the same position as me. Definitely find an alternative gym.

Nice gym, I’m in Carthage tx, the community there is awesome! Definitely worth the health journey!! 🖤🥰

The location, equipment and staff are great

Well what can I say , firstly be very very careful when joining, you can not get out of the contract no matter how hard you try you can not stop the direct debit it will automatically come out “ 2nd do not mention anything you don’t like , like the extreme loud music of rap music playing the same music constantly,, dam right annoying. 3rd the rubbish on the floor bottles paper cups and the worst is the bubble gum be careful were you sit and stand, this is Hereford in my opinion they have very young adults who seem to act like children in my opinion
4th don’t be fooled into believing that you are getting a good deal in my opinion you don’t get what you think 🤔,, but this is my opinion,, but it’s up to you ,,good luck

This facility is awesome and very friendly. Extremely clean and outstanding in hospitality!!! Woody recommend yall to try it.

Some locations are way to small, it’s impossible to workout if there’s just 5 people at the gym. Other locations are larger and better. You will need to visit a few to see which ones are better, no one likes to workout in small busy gym.

I have been a member for 2+ years living in South Portland. Gym is fine and fits my needs. After a work injury, they continued to charge me which is expected and I don’t blame them for that. It’s on me, but when I have reached out over the past month, multiple times, asking specifically to “cancel my membership”, the manager in South Portland has been terrible. First was just a message with no way to cancel…I asked again repeatedly…the next was a link to the page of South Portland, with no instructions or way to cancel that I could see. Now I have been charged another month, after asking again and again to cancel my membership! Gym is okay, but find somewhere else if they need the money this bad. Terrible business practices and desperate to keep members.

Scammers avoid 💯💯 rude staff

Traning schedule app is terrible. Just do all machines... why did i not think of that

I felt very well welcomed in my first day at Anytime Fitness Newmarket. The registration was very complete and clear. Also as soon I was ready to start my journey, one trainer was assigned to me, who explained on a clear and detailed way, how to use the machines.

Extremely poor consumer handling from this Anytime Fitness franchise. The gym was locked by landlord enforcement and bailiffs and members had no access, no alternative facility, no transparency and no refunds. I submitted a cancellation during the closure and the franchise replied that they would only respond “once the gym has reopened”, which is not consistent with the Consumer Rights Act for continuous services.

When the gym eventually reopened, rather than processing the cancellation or issuing a pro-rata refund for days without service, the franchise ignored the correspondence and then terminated my membership under “antisocial behaviour”. This is particularly absurd as I only ever trained during unstaffed hours and even emailed proactively to pay for a single bottle I took during unstaffed access.
Checking the Hornchurch community groups, this is not the first landlord lockout and members previously complained about no refunds.

I am pursuing the pro-rata refund through Small Claims as the franchise has blocked further correspondence.

The Anytime brand has solid clubs elsewhere. Unfortunately this franchise does not meet the standard.

I had a great experience for my first time here. Staff were super nice and lots of machines to work out.

Just working in the area it was nice to be able to still go to a gym. Manager Ginger (Decatur Tx AF) was super cool and helpful.

Never ever gonna recommend on joining the membership. Especially if you are a working a person. Once you join the membership there is no way to cancel it. The only way is you have "medical issue" or leaving the country. As from the working person who barely have time to go anywhere, I regret joining it. Now I have to pay monthly even tho I don't have time to go to gym, until end of my contract. I wish I never join this. Lesson learned.

This review is for Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi, India and for Anytime Fitness Corporate office in India

Me and my wife joined Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi, India in Aug 2024. We live nearby, so it was a good option, considering the brand Anytime Fitness and we got a good deal for our full year package that came to just about Rs.1700/- per month per person. We were happy.

But as soon as we started we found things were not at all good. My wife wanted to join because of activity classes, but the activity room was so small, barely Ten people could fit in it. The old members would often fight for their spot, leaving new members with little option, to stand at the back or move out.

Members would be found occupying machines while sitting idle, watching videos, doing nothing, while other waited.

Trainers did nothing for the members, no help, no guidance. They would target ladies for personal training and work with them only. It did not bother me, because i did not need their help anyway.

For me cardio was the thing, and i did cycling and walking etc. It was suffocating and hot at times and then i noticed that the ACs and fans we shut down most of the times or at bare minimum.

As summers started, asking them to switch on the ACs became a regular part of my visit and they would give excuses like - ACs not serviced yet, summers have not started (in April) and we are just employees, etc.

After weeks of neglect and inaction from management, i contacted the Anytime Fitness head office in India by email. They wrote back that their gyms are franchise owned and operated, so they can do nothing more than forwarding my concern back to them.

The ACs worked for some time afterwords and stopped working again barely after a month and left with no option, i stopped going to the gym altogether. It was too much asking them for the basics everyday, and watching them ignore it as much as possible.

The membership ended.

At the time of joining, we were told to pay up Rs.1000/- more for access card fee and were informed that it is refundable. After we told them, we won't renew membership, they told us that there will be no refund as policy has changed.

I mailed their Anytime Fitness Corporate office in India in Aug 25, telling them what is going on and that we feel cheated. They asked me to wait and i gave them all the time to do something.

To my surprise they sent a mail marked to me on 31st Dec 2025 saying that they are closing the matter as there is no further communication going on. The trail mail showed that the Anytime Fitness Corporate in India got no response from their own franchise - Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi for months!

I have never come across such lack of professionalism in my life. Projecting a grand image to gain new members by telling lies and making endless excuses for mismanaging everything is what Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi is all about.

I am sharing this here because after repeat reminders to Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi, they have chosen to ignore my concerns and have failed to refund the access card fee deposit.

For people who want to join Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi - Please be mindful of commitments they make at the time of selling membership - they will refuse to acknowledge your existence when they get your money.

Please save yourself from the unpleasant experiences - Do not join Anytime Fitness Gym at New Rohtak Road, Karol Bagh, Delhi.

I've been paying for a gym I literally cannot enter.

Let that sink in. Monthly charges hitting my credit card like clockwork for years while I'm locked out at the door. No outstanding balance in my account. No missed payments. Just a membership card that might as well be a coaster.

When I tried calling this location? Silence. Nobody picks up. Ever. I had to track down a completely different branch just to speak to a human being, and their solution? "You need to go in person to that location because of outstanding invoices." What invoices? The ones that don't exist in your own system? The ones you never notified me about while happily swiping my card every single month?

This isn't customer service. It's customer hostage-taking. They'll take your money with zero friction, but the moment you need actual access to the thing you're paying for, you're on your own. No answers. No accountability. Just the privilege of chasing down staff across multiple locations to beg for entry to a facility you've already funded.

If you enjoy paying premium prices for phantom memberships and speaking to voicemail, this is your place. Everyone else: run.

I became a member of Anytime Fitness in Spring of 2014. They had opened a new location where I was living in Nebraska. The gym was great. Staff was great. For over 10 years I continued my membership and never had really any issues. Late 2024 came and I started traveling more with my job. I've been to countless Anytime places throughout the US. Reason why I became a member. I had a 3 month job in Omaha where I would split my time at two different gyms (gyms not in same town.) Usually 3 days at one and 3-4 days at the other. About 20ish days into going to this gym I received an email saying that my plan was increasing by $12.00 and had to change "home gym location." I emailed back saying that I travel for work and I'm only here for a couple of months. I was told that didn't matter and needed to pay the increase in price if I wanted to work out there anymore. Needless to say I'm no longer with Anytime Fitness and was very disappointed with how everything turned out. Over 10 years as a member and they could have cared less to see me go..

The is regarding Anytime Fitness Addlestone, and I have listed the events in bullets points below.

* 2025.01.01 - DD of £37.99 was taken from the account.
* 2025.01.04 - An email was sent to me, by the gym management, to inform that the gym is closed from 15 December 2025. No mention of the reopen date but said shortly after festive period.
* 2025.01.06 - I replied to the above email requesting for a refund for the period that will be closed.
* 2025.01.11 - The gym management replied saying they are allowed to close on temporary basis and any membership paid will not be refunded as its within Terms and Conditions. This is what they said exactly "As outlined in the membership agreement, Anytime Fitness may temporarily close parts or all of the club for maintenance or improvement works. These periods are non-refundable and we are operating within those agreed terms.".

Basically, what they have done is that they waited till the gym subscription is taken, which is on the 1st of every month, and then sent an email to say the gym will be closed from 15 December 2025.

If they have emailed before December then I would have cancel the membership and joined another club as this is not the first time I had to go through this. This happened with another gym before as well, where the gym was closed for nearly 1.5 months.

As the gym did not mention when it will be reopened, I did not know what alternative actions I could take. I cannot join another gym as I will be paying double for December. Also, I did call the gym, numerous times, last week, but no one answered the phone; I have also left voice messages requesting to call me back and start date, but no call back yet.

Just because its included in the T&C doesn't mean you abuse it by delaying the information given to the users.

Something to consider when joining the gym.

Cancellation Nightmare. Anytime Fitness is no different than Amazon Prime when it comes to cancelling. Amazon is being sued and so should Anytime Fitness. Stay away from this gym or else you will experience the nightmare to cancel.

Amazon is facing major lawsuits and a historic $2.5 billion settlement with the U.S. Federal Trade Commission (FTC) over deceptive "dark patterns" used to trick millions into Prime subscriptions and make cancellation difficult, resulting in $1.5 billion for customer refunds and a $1 billion penalty, with payouts starting late 2025. Separately, class actions continue in Canada and elsewhere, alleging similar manipulative practices, while Amazon also faces an antitrust case.

Better stay away from this gym, no equipment, trainers need a trainer…, harsh treatment on the phone, better stay time which’s in membership, other wise you need to pay what’s left without going and ended the membership, better stay till the end, sneaky place, I offer for everybody run as much as possible away from them, overpaying and gym is not worth that price, I paid two times in first two weeks