Good and reliable printers! And equally important, good support. After 3 thousand and some hours of printing time on my Kobra 3 Combo (with only minor issues), i had a problem with my Ace Pro (my fau... See more
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I've contacted Anycubic because of my printer brake down. It was one of best reactions from company I encountered so far. Replays were fast and accurate. Support team was knowledgeable and could expla... See more
Purchased my Anycubic Kobra 3 combo back in March this year as an upgrade from my entry/novice machine. I have experienced trouble free printing until recently. My machine would not extrude any filame... See more
Amazing support team. Had a problem caused with the update of one firmware version damagin some parts of the printer I bought and they provided a great and fast service replacing all the damaged compo... See more
4.7
Excellent
175 reviews
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Allready I have 2x Kobra 3 and one s1…
Allready I have 2x Kobra 3 and one s1 and I have some issues with fillament stuck in extruder with s1. I fixed but I lost the torsion spring, I contacted anycubic support and they sent the full extruder as replacement.
Very satisfied.
16 June 2025
Unprompted review
I've contacted Anycubic because of my…
I've contacted Anycubic because of my printer brake down. It was one of best reactions from company I encountered so far. Replays were fast and accurate. Support team was knowledgeable and could explain everything clearly.
5 June 2025
Unprompted review
Excellent
Fast attention and they solved my problem without any extra charge
3 June 2025
Unprompted review
I had a problem with one of their…
I had a problem with one of their products and they gave me a super fast solution, thanks Nelson from support.
25 May 2025
Unprompted review
Great support in a brief time
Great support in a brief time. Nelson from support solved my problem very quickly
25 May 2025
Unprompted review
This support team really works fine
I contact anycubic support team with list of problems or suggestions for new Anycubic Kobra S1 Combo with a Print head housing broken, in less of 2 hours i have a first reply and new one on the way, fantástic work
14 May 2025
Unprompted review
Amazing support team
Amazing support team. Had a problem caused with the update of one firmware version damagin some parts of the printer I bought and they provided a great and fast service replacing all the damaged components.
15 April 2025
Unprompted review
I've contacted Anycubic because of printer brake down
I've contacted Anycubic because of my printer brake down. It was one of best reactions from company I encountered so far. Replays were fast and accurate. Support team was knowledgeable and could explain everything clearly.
7 April 2025
Unprompted review
Very fine support
Had problem with the Z-offset not been saved, so I had to adjust the Z-offset every time I turn on the power. Support sent me a new mainboard.
9 April 2025
Unprompted review
Hotend was leaky
Hotend was leaky, customer service immediately send a new one, good service
24 March 2025
Unprompted review
Unstable bed
I had an issue on my Kobra 2 pro with print quality. With Anycubic after sale we found the solution, it was unstable bed. They send me a new bed as warranty.
Very good, instrucional and fast customer service. Great service!
22 March 2025
Unprompted review
Awesome
As always, Anycubic's after-sales service is extremely efficient, fast and competent. I have always had an excellent dialogue and a timely solution. Thanks for everything always.
19 March 2025
Unprompted review
Very fast help
They immediately helped me for an issue an my 3d printer. They sended me the new part required totally free.
11 March 2025
Unprompted review
Good costumer support
Quickly identified the problem and offered a replacement part, which was promptly shipped as well. They provided tracking for the part and a video to help with replacement. No complaints.
5 March 2025
Unprompted review
Personalized assistance with an assigned technician
Suddenly, I noticed problems with the printing. Apparently, the printer collided with the object and ended up detaching it from the bed. That doesn't always happen.
The technical service has been giving me instructions to resolve it in a very quick and attentive manner.
The incident tracking system is impeccable.
12 March 2025
Unprompted review
Excellent support
Excellent support, they send replacement parts free of charge, 1 day ticket resolved.
6 March 2025
Unprompted review
High quality
High quality, fast execution, very nice service. I recommend
26 February 2025
Unprompted review
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