Great experience buying my first car here. Andrew was very helpful from the outset and talked through everything I needed to know. Ifti was then very helpful on the day, talking through all the deta... See more
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Ifti Khan helped us with our car purchase. He was very knowledgeable and helped us to fast forward all paperwork by getting it ready so we could go there after work and pickup the car. Would definit... See more
My last 3 cars have been from Anthony Betts Suziki garage in water end. Customer serice and after sales team are always courteous and helpful. Ifti has supported me over the past 10 years with advice... See more
Company replied
Ifti was helpful from the outset,he gave us comprehensive answers to our questions and made our transition from an internal combustion engine to an EV an easy move to make. Responds to my email query... See more
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Company details
About Anthony Betts Motor Group
Written by the company
Established in 1999, we are main dealers for Suzuki in Hemel Hempstead. In addition we also stock around 100 RAC Approved Used Cars of all makes and models. We have become renowned for our SuperValue Used Cars dealing nationwide.
We believe our job is to provide you, our customer, with all the information you need to make a really well informed decision on all aspects of your vehicle - whether you are making a new car purchase, choosing a used car, applying for finance, arranging routine servicing or booking a MOT. We recognise that, as our customer, you are the most important aspect of our business and our success depends upon our ability to provide you with outstanding levels of lifetime care, as well as excellent value for money.
Our focus is on creating customer relationships through offering excellent value and great products. Retaining and building the customer experience through continued value and exceptional customer care, whilst throughout the relationship offering the personal interaction missing at many retail organisations.
href="https://www.anthonybetts.co.uk" style="box-sizing: border-box; color: rgb( 255, 255, 255); text-decoration: none; margin: 0px 10px 15px 0px; padding: 9px 25px 6px; cursor: pointer; outline: 0px; font-size: 15px; font-weight: 900; text-align: center; display: inline-block; letter-spacing: 0.5px; border: none; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-right-radius: 5px; border-bottom-left-radius: 5px; background: #013c88;" rel="nofollow noopener noreferrer">VISIT OUR WEBSITE
RAC Approved Dealership
All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard
As an RAC BuySure Dealer we were one of the first companies to meet the Chartered Trading Standards Institute's 'Used Car Code of Practice' ensuring that our customers enjoy a better quality of vehicle, prepared to an exacting standard with exceptional ongoing support. The RAC are the world’s oldest motoring organisation and have more patrols than any other motoring organisation and are often referred to as the 4th emergency service.
As an RAC Approved Dealer, we offer an extensive Customer Care package with every used vehicle purchased from us, giving you reassurance and peace of mind, this includes - 82 POINT VEHICLE CHECK, RAC WARRANTY, 12 MONTHS RAC BREAKDOWN COVER, HPI CAR DATA CHECK, 12 MONTHS RAC ACCIDENT CARE and MOT AND SERVICE.
FIND OUT MORE
Contact info
Leighton Buzzard Road, Water End, HP1 3BD, Hemel Hempstead, United Kingdom
- 01442 242841
- mail@anthonybetts.co.uk
- anthonybetts.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Great service
Ifti Khan helped us with our car purchase.
He was very knowledgeable and helped us to fast forward all paperwork by getting it ready so we could go there after work and pickup the car.
Would definitely use this garage again,smooth from start to finish.
23 July 2026
From the quick response to my initial…
From the quick response to my initial enquiry to driving off the forecourt in my new car nothing was too much trouble for Piotr.
23 July 2026
Reply from Anthony Betts Motor Group
Great to hear Jennifer, many thanks for your loyal support, Enjoy your new car.
Great support throughout
Great experience buying my first car here. Andrew was very helpful from the outset and talked through everything I needed to know. Ifti was then very helpful on the day, talking through all the details and ensuring we had everything in place.
Great customer service, would definitely recommend
19 July 2026
Unprompted review
Reply from Anthony Betts Motor Group
Thank you for your fantastic review. We’re delighted to hear that your first car-buying experience with us was such a positive one.
It’s wonderful to know that Andrew was helpful from the outset and took the time to talk you through everything you needed to know. We’re also pleased that Ifti provided excellent support on the day of collection, ensuring all the details were covered and everything was in place for you.
Providing great customer service and making the car-buying journey as smooth and enjoyable as possible is something we take great pride in. Thank you for your recommendation and for choosing Anthony Betts. We hope you enjoy your first car and look forward to welcoming you again in the future.
Great experience
had an excellent experience buying my car, thanks to Andrew. From start to finish, he was friendly, professional, and incredibly helpful. He took the time to answer all my questions, explained everything clearly, and made the whole process smooth and stress-free, he even waited for me till
My car sale went through elsewhere and I was happy to proceed with my purchase ! I'm so happy with my car and would highly recommend Andrew to anyone looking for a great car-buying experience. Thank you for the outstanding service!
10 July 2026
Reply from Anthony Betts Motor Group
Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that you had such an excellent experience purchasing your car with us.
It’s wonderful to know that Andrew provided friendly, professional, and helpful support throughout the entire process. Taking the time to answer questions, explain everything clearly, and make sure customers feel comfortable and confident in their decision is exactly the level of service we aim to provide.
We’re especially pleased to hear that Andrew was able to be patient and accommodate your circumstances while you waited for your car sale to go through elsewhere, ensuring everything was right for you before proceeding with your purchase.
Thank you for your kind words and recommendation. We’ll be sure to pass your feedback on to Andrew, who will be delighted to hear how much his efforts were appreciated.
We hope you enjoy your new car and wish you many happy miles. We look forward to welcoming you again in the future.
I would have given no stars but there…
I would have given no stars but there was no option.
I bought a car for my wife,she only likes to drive local,so we had it delivered home,before i bought it i noticed a couple of minor digs to the back end.I asked when the cars delivered would the person have the little plan so that we could checks there was nothing new. The person said he knew nothing about it ,he simply delivered the car.one day later my wife drove the car ,but had to abandon the drive after 10 mins because she couldnt see clearly through the windscreen.Pictures of this have been provided to the seller and to the RAC. I could see immediatly what the problem was .It was that the dashboard had been sprayed with a heavy coat of silicone.The seller was not concerned nor it turns out interested.In the circumstances i requested a refund , under the consumers rightes short -term right to reject.I am now stuck in limbo trying to remove the silicone with proffessional help to make the car safe to drive in all weathers.I am not sugesting this was applied by the seller.simply it was how it was when it was sold.
4 July 2026
Unprompted review
A credit to Suzuki
The service desk team of Martin and Alanah are friendly, professional and efficient - so much so in fact that I also take two non-Suzuki family-owned cars there as well for servicing. A highly recommended garage that will keep me owning Suzukis for years to come.
16 July 2026
Reply from Anthony Betts Motor Group
Thank you for your wonderful review and for your continued loyalty to Anthony Betts.
We’re delighted to hear that Martin and Alanah have provided such friendly, professional, and efficient service. It’s fantastic to know that the trust you have in our service team extends beyond your Suzuki vehicles and that you also choose us to look after your family’s other cars.
Providing a high standard of care and building long-term relationships with our customers is something we take great pride in, so your feedback means a great deal to us. We’re thrilled to hear that our service helps keep you as a Suzuki owner for many years to come.
Thank you again for your recommendation and continued support. We look forward to welcoming you back for all your future servicing needs.
Very customer focused
Very customer focused, good honest and helpful customer advice. Service and staff excellent, in particular Andrew Hobbs who was brilliant!
20 July 2026
Reply from Anthony Betts Motor Group
Thank you for your fantastic review. We’re delighted to hear that you found our team customer-focused and that you received honest, helpful advice throughout your experience with us.
It’s wonderful to know that our service and staff met your expectations, and we’re especially pleased that Andrew Hobbs provided such brilliant support. We’ll be sure to pass on your kind words to him, as he will be delighted to hear them.
Providing professional, friendly, and trustworthy advice is something we pride ourselves on, so your feedback means a great deal to us.
Thank you for choosing Anthony Betts, and we look forward to welcoming you again in the future.
Anthony Betts have a great team
Anthony Betts have a great team, all on hand to help answers questions and offer advice. They made the whole trade in process seamless and did everything to make my new deal affordable.
Also want to thank Richard for the patience he showed my young son, he had a great time looking in all the show room cars !
I would highly recommend Anthony Betts and will definitely purchase from there again.
26 June 2026
Reply from Anthony Betts Motor Group
Thank you for your fantastic review. We’re delighted to hear that you had such a positive experience with the team at Anthony Betts.
It’s wonderful to know that we were able to make your trade-in process seamless and help make your new car deal work for you. Providing helpful advice, answering questions, and ensuring our customers feel supported throughout their journey is something we take great pride in.
We’re especially pleased to hear that Richard made your son feel welcome and helped make his visit enjoyable too. We believe the showroom experience should be a positive one for the whole family, and we’re glad he enjoyed exploring the cars!
Thank you for your recommendation and for choosing Anthony Betts. We truly appreciate your kind words and look forward to welcoming you and your family back again for your next purchase.
Great service and friendly staff
8 June 2026
Reply from Anthony Betts Motor Group
Thank you for your kind review. We’re delighted to hear that you received great service and found our team friendly and welcoming.
Your feedback is greatly appreciated and we’re pleased to know you had a positive experience with us. We look forward to welcoming you again in the future.
Thank you for choosing Anthony Betts.
An efficient dealership
We bought a Suzuki Swift from Anthony Betts in June and were satisfied with the service and the outcome.
17 June 2026
Reply from Anthony Betts Motor Group
Thank you for your review. We’re delighted to hear that you were satisfied with your experience purchasing your Suzuki Swift from Anthony Betts.
It’s great to know that our service met your expectations and that you were happy with the outcome. We appreciate you choosing us for your vehicle purchase and value your feedback.
We hope you enjoy your Suzuki Swift and wish you many happy miles. We look forward to welcoming you again in the future.
We knew what we wanted and our salesman…
We knew what we wanted and our salesman made it happen.
17 June 2026
Reply from Anthony Betts Motor Group
Thank you for your review. We’re delighted to hear that our team was able to help make your car purchase happen and that you had a positive experience with us.
It’s great to know that your requirements were understood and that we could assist you in finding the right vehicle for you. We’ll be sure to pass on your kind feedback to the team member who helped you.
Thank you for choosing Anthony Betts, and we hope you enjoy your new car for many years to come.
Reply from Anthony Betts Motor Group
Thank you for your review. We’re pleased to hear that your car was ready for collection as promised and that everything went smoothly.
Providing a reliable and straightforward experience for our customers is very important to us, so it’s great to know that we delivered on this occasion.
Thank you for choosing Anthony Betts. We appreciate your feedback and look forward to welcoming you again in the future.
Car was picked up at 11.55am when it…
Car was picked up at 11.55am when it was due to be collected between 8 and 11. The young man did apologise but I stayed in, instead of going to a talk. I would have been home by 11.30.
Everything else went well.
6 July 2026
Reply from Anthony Betts Motor Group
Thank you for taking the time to leave your review. We’re pleased to hear that everything else went well with your visit and that you were happy with the service provided.
We apologise that your vehicle collection was later than the agreed time window. We appreciate that this was inconvenient and meant you had to change your plans, and we’re grateful for your understanding when our team member apologised.
Your feedback is important to us, and we’ll continue to look at ways to improve communication and timings to ensure the experience is as smooth as possible for our customers.
Thank you for choosing Anthony Betts, and we look forward to welcoming you again in the future.
I had my first service
I had my first service, MOT and AC repair/service. The car was booked in over two separate weeks as parts required. The work was done and I'm happy
16 July 2026
Reply from Anthony Betts Motor Group
Thank you for your review. We’re pleased to hear that you were happy with the service, MOT, and air conditioning work carried out on your vehicle.
We appreciate your patience while the required parts were sourced and are glad that our team was able to complete the work successfully across the two visits. Keeping our customers informed and ensuring the job is completed properly is very important to us.
Thank you for choosing Anthony Betts for your vehicle’s maintenance. We appreciate your feedback and look forward to welcoming you again in the future.
usual good service
Collected a bit later than the prescribed time. It was a service so no reason to think anything was as it should have been. As per usual the car was clean nicely after service.
22 June 2026
Reply from Anthony Betts Motor Group
Thank you for your review. We’re pleased to hear that your service visit was completed to your satisfaction and that your car was returned clean and well presented, as usual.
Thank you for continuing to trust Anthony Betts with your vehicle servicing. We value your custom and look forward to welcoming you back again in the future.
Reply from Anthony Betts Motor Group
Thank you for your fantastic review. We’re delighted to hear that you found our team friendly, professional, and provided a service that met your expectations.
Your kind words are greatly appreciated and mean a lot to the whole team. We pride ourselves on delivering a welcoming and professional experience for every customer.
Thank you for choosing Anthony Betts. We look forward to welcoming you again in the future.
Amazing service the sales man Ifti…
Amazing service the sales man Ifti couldn’t be any better
27 June 2026
Reply from Anthony Betts Motor Group
Thank you for your fantastic review. We’re delighted to hear that you received amazing service and that Ifti made such a positive impression.
It’s wonderful to know that his help and support contributed to such a great experience. We’ll be sure to pass your kind comments on to Ifti, who will be delighted to hear your feedback.
Thank you for choosing Anthony Betts. We truly appreciate your kind words and look forward to welcoming you again in the future.
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