After trying many others, including the big names - none of which could assist. Lost and Found shipping service came to the rescue - they were polite, prompt, helpful and above all delivered my watch... See more
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Review summary
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Reviews shaping this summary
Yeap if u are reading this u are looking at the correct courier. Don't look further. I contacted 3-4 different couriers the best response I got from them was to just hang up on me. Till I found Fatih... See more
I had left 3 jackets behind in Istanbul international airport. Major courier companies wouldn’t bother because of the paper work BUT FATIH STEPPED UP! Nothing was a hassle for him. As soon as the pape... See more
Incredible company. I left my phone at Antalya airport through customs near the McDonalds. I called the airport and they were less than helpful. Eventually said they said it, but told me I needed a po... See more
Company replied
Company details
Written by the company
We help travelers recover belongings they have left behind at airports and hotels in Turkey. If you forgot your phone, laptop, tablet, camera, bag, documents, toys, clothing or other personal belongings during your trip, we can help arrange the collection and delivery of your items. Our lost and found service covers major tourist destinations and airports in Turkey, including Antalya and Istanbul. When your item has been found and is available for release, we can arrange pickup from the relevant hotel, airport lost property office or other designated location. We provide lost and found shipping services for hotel guests, tourists and travelers who have left Turkey and need their belongings sent abroad. Our service is designed to make the recovery process simple, with one point of contact from collection to shipping. Our services include airport lost and found pickup, hotel lost and found pickup, forgotten item recovery, international shipping, secure packaging and airport-hotel transfers in Antalya, Istanbul and other destinations across Turkey.
Contact info
Ali Cecen İshanı, 07020, Muratpasa, Turkey
- +905522377865
- fatihkilinc@antalyalostandfound.com
- antalyalostandfound.com
4.9
Excellent
95 reviews
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Absolutely superb service
Absolutely superb service! Excellent polite and humble…I left my iPad in Istanbul Airport and after many calls to many companies who would not help I got hold of Fatih.
He resolved and the iPad was back with me in the UK within 14 days and I was only asked to pay after it arrived!
Recommend highly!
Suki Singh
1 August 2025
Unprompted review
Reply from Lost and Found Shipping Service
Thank you so much, Suki! 🙏 We’re thrilled your iPad made it back safely and that the process was smooth for you. Your recommendation means a lot — we really appreciate it!
Amazing! extremely satisfied
one of my best customer service experiences ever. antalyalostandfound made what was a stressful process about as easy as it could possibly be. they made sure i communicated exactly the right information to the lost and found office, they moved the process along super quickly, and they monitored progress of my item every step of the way. and the price was exceedingly fair. less than a week after losing my item, i had it on my doorstep back home in the US. i could not recommend their services more highly.
12 August 2025
Unprompted review
Reply from Lost and Found Shipping Service
So glad your item is back with you! 🙌 Thanks for your trust and kind recommendation.
Misplaced my very valuable device at…
Misplaced my very valuable device at the airport in Antalya. Lost and Found responded with such speed, it was unbelievable. Thanks so very much
9 July 2025
Unprompted review
In excellent communication the whole…
In excellent communication the whole time. Very professional. So glad I found this company and will recommend them to everyone, seriously. Happily have my bag back after leaving it in instanbul airport!
20 June 2025
Unprompted review
Reply from Lost and Found Shipping Service
Thank you so much! 🌟 We’re thrilled your bag made it back safely and that the process was smooth for you, Nicole.
All the best!
Fast and reliable service for Irish Families lost switch
Fatih helped us communicate with lost and found at anatalya airport. He helped us follow the appropriate steps to retrieve our sons new nintendo switch and games. Instructions were clear and we were delighted withe return of our item without having to go to the airport ourselves
27 December 2024
Unprompted review
Reply from Lost and Found Shipping Service
You are very nice and generous people. I appreciate your reviews.
Best regards, Fatih.
You can trust this company 💯! Great service!
I can attest that you can 💯 trust this company as I lost my keys at the airport in Antalya and Faith took care of everything, not only did he go look for the keys but he also found the best way for me to receive them in zurich Switzerland.
I’m very pleased with his professional service, I recommend anyone with similar issue to use his company.
27 November 2024
Unprompted review
Reply from Lost and Found Shipping Service
Fernando, It was a pleasure working with you, thanks to your open, polite, and direct communication style!
Best regards, Fatih.
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