Products are always very good, delivery fast and the prices appropriate. I just had once problems to get a formal invoice required by the University for reimbursement after paying with paypal. It to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We are using the Anker Solix F3800 Plus to power our RV while we build our new house. Four full-sized solar panels charge the Anker, and I am so impressed with how fast it charges and how long it las... See more
Ordered the Anker Laptop power bank 165W and it arrived relatively quickly. But after 3 months of use one of the inbuilt cables had connection issues and wasn’t charging properly. So I wrote an em... See more
For us, the C1000x is a very good compromise between portability and power/capacity. We’re trying it out around the house and can envision taking on a camping trip. We’ve also been charging it with up... See more
Company details
Written by the company
Anker is the global leader in charging technology. This includes wireless charging, car charging, and our best-selling portable and wall chargers. Anker is pioneering Power Delivery technology to charge phones, tablets, and laptops at unprecedented speeds.
Contact info
United Kingdom
- +49 (0) 69 9579 7960
- support@anker.com
- anker.com/eu-de
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your product return platform or the…
Your product return platform or the interface is really bad. Please improve it. Otherwise the product itself was ok will know more about the quality after continuous usage.
Docking station is light weight
Docking station is light weight, easy to carry and really good.
Mobile charger is also very handy, does not get warm while charging and very silent. Really good device.
Just started using these devices. Devices are really good.
Good.
What I like: I like the all in one design of the F3800+. Seems to perform well. I like the Anker Solix Home Power Panel, and that it uses a back up sub panel. Allows me to easily separate loads and to create a bypass for faults if needed. However, There has been one issue that was weird when it came from power switch over during power loss that is concerning. I think the App is ok, but I think there are a lot of improvements that could be made to tweak the system and give better feedback on how power is being used. Also the readability is a little poor for me, the fonts are too small and too dim to easily.read.
The Anker Solix F3800 Plus has been exactly what we need to power our RV while we are building our house.
We are using the Anker Solix F3800 Plus to power our RV while we build our new house. Four full-sized solar panels charge the Anker, and I am so impressed with how fast it charges and how long it lasts. Before the solar panels were functioning, we used a generator to charge the Anker, which typically took several hours to fully charge. Even then, we had full power to use for heat, electricity, and water all through the day and night.
ANKER EUROPE FRAUD
ANKER EUROPE FRAUD
ANKER EUROPE FRAUD, IM WAITING FOR A REFUND OF 15 EUROS SINCE 9/5/2025...STILL COUNTING.
ANKER IS NOT A SERIOUS COMPANY.
Quick and Easy online ordering
Easy online ordering process with quick shipping and items were all very well packaged and in great shape upon arrival! I actually used it the very next day during a power outage and everything the subpanel powered ran great!
This is my third Anker purchased and would not hesitate to purchase another!
Was as I expected for quality, works very well!
Was as I expected, great quality and works well
Thr products i purchased are great
Thr products i purchased are great, the sales and support is where the help is needed...
Custom cable options would also be great, eg F3800 stacking and backup interconnects ..
Overall would definitely purchase again.
Fast and friendly to purchase
Fast and friendly to purchase. Better if I could know more information on some item to be purchase. For example, which transfer switch it's been purchase.
We took our new power box camping
We took our new power box camping. It powers up cell phones without using hardly any power at all, like less than one percent for a full charge on my phone. We used it to bring our Keurig with us camping, which was a really cool idea. We were going to use it for a fan but ended up not needing it. It was great to have and kept the charge the whole time. We can’t and used that power box for two days and only used about 28% of the charge. I would definitely recommend for family campers. I plan on using it in a power outage as well.
Good Blend of Convenience and Power
For us, the C1000x is a very good compromise between portability and power/capacity. We’re trying it out around the house and can envision taking on a camping trip. We’ve also been charging it with up to three 200W solar panels so we like the “free” energy!
Fast and easy ordering
Fast and easy ordering. delivery came super fast. The Solix 3800 arrived a day before the cover and only a few days after purchase.
The perfect form factor
I do love this little power station. The form factor is ideal for the specific purpose I have for it. Other small power stations fit in the space in my vehicle reserved for a small unit, but this one fits in that same space while leaving enough space for proper airflow to keep the unit from getting too hot. This was the major selling point for me.
There is one quirk where the AC power consumption is listed in hertz rather than watts, but that's not a major issue at all.
No starting power to run anything I…
No starting power to run anything I bought it for such as a portable compressor.
Beste Powerbank ever!
The charger is not charging phone well
Update: the support team is very good. They helped me .
The charger is not charging phone well. All night charged only 20%! I am disappointed !

Reply from Anker
So far it works flawlessly
A little expensive, but so far works flawlessly. Tried a cheaper brand, which started failing after a couple of months. Knowing Aner's reliability, hope this will be much better.
Snel und efficient
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







