Anglo Pacific International Limited Reviews 

1,501
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff for their exceptional professionalism, helpful advice, and prompt replies during complex international relocations. Reviewers also heavily appreciate the highly efficient, friendly, and careful packing services provided by the team on moving day. Many people emphasize how stress-free and smooth the entire organization process feels from the very beginning stages. However, some people mentioned frustrating issues regarding significantly delayed shipping timeframes and difficulties reaching customer support representatives quickly. A few consumers also noted unexpected additional fees, poor communication, or problems encountered with local third-party delivery partners.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the entire relocation... See more

Service

Customers consistently note positive experiences with service, highlighting efficient and professional... See more

Delivery service

People report ambiguous experiences with delivery_service, as consumer opinions are sharply divided regarding... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a stark contrast in their experiences. While... See more

Response time

Customers had ambiguous experiences with response_time. While many reviewers reported severe communication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Anglo Pacific - Mark and Dipac Parmer we particularly helpful in quoting for and arranging shipment of furniture from the UK to New Zealand at very short notice. In particular they clearly explained t... See more

Company replied

Rated 4 out of 5 stars

The experience was easy from start to finish including great advice and prompt replies from Dipak. On the day Erich and Szabi were friendly and highly efficient. They took care to wrap everything care... See more

Company replied

Rated 4 out of 5 stars

Dominic was really great responding quickly to my query, turning the move around very quickly and finding a solution to me not knowing an exact address that my furniture would be sent to. Dipak was h... See more

Company replied

Rated 5 out of 5 stars

We’ve used Anglo Pacific twice now for international moves (once in 2016 and then again in 2025) and the service has been excellent. Dipak and Dominic were very professional, knowledgeable and friendl... See more

Company replied


Company details

  1. Moving Company
  2. Moving and Storage Service

Written by the company

Anglo Pacific commenced trading in 1978 and has become one of the UK's largest independent international mover. As we've been in the business for over 40 years we have delivered more than half a million consignments of personal & household effects worldwide, exactly as promised. We employ around 50 staff at secure HM Revenue & Customs approved premises in London with branches in Manchester and Glasgow to cover the entire UK. At Anglo Pacific we thrive on repeat business and personal recommendations and therefore have a vested interest in everything being completed to our customers' total satisfaction.

Trusted International Removals & Shipping Company

Written by the company

Baggage Shipping
Anglo Pacific commenced trading with youthful entrepreneurial spirit and drive in 1978 as a specialist shipper of personal effects for London's young Antipodean community. The company arranges door-to-door shipment of owner packed goods by sea, air or road worldwide and, to this day, remains the market leader in this specialist field.
International Removals
Anglo Pacific is one of the largest international movers in Europe and recommended by all the leading visa agencies throughout the UK. Nothing is too small, too large, too complex or too much trouble. From the outset, everything is planned - from packing, collection and shipping, to final delivery and unpacking at destination - for migrants, returning foreign nationals, diplomatic staff & corporate personnel on secondment. Our packers are fully trained to BAR Export Packing Skills Level 2, the highest industry award, and utilise only the finest quality materials available. We also offer worldwide inbound services for customers relocating to the UK and continental Europe.
Trade Shipping
Our Trade Division offers full and part load container services to numerous worldwide destinations. Removal companies throughout the UK seek our assistance and expertise to dispatch their international shipments.
Fine Art Shipping
Our Fine Art Division specialises in the packaging and international transport of antique and reproduction furniture, traditional & contemporary works of art, sculptures and items of architectural merit. Our client base includes leading antique dealers and bespoke furniture makers such as David Linley Furniture. Anglo Pacific is also contracted by interior designers and antique dealers from around the globe, and handle shipments from a single item to the entire installation of a hotel with care and precision.
Car Shipping
Classic or convertible, motorbike or scooter, caravan or boat, whatever your chosen mode of transport you won’t want to leave your precious cargo behind when you relocate and with Anglo Pacific you don’t need to. Each year we handle thousands of individual shipments and work to internationally recognized quality standards to ensure that your wheels (or craft) arrive in tiptop condition.

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Replied to 45% of negative reviews

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3.9

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(1,501)

120 reviews in the last 12 months

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Rated 5 out of 5 stars

Anglo Pacific:

Anglo Pacific:
In our opinion Anglo Pacific are a great team of helpful people, once we decided to make our move to Thailand and gave them the dates, we’d like to move the wheels were put in motion. Within a short time, our goods had been collected and on route, we arrived in Thailand a few weeks later. Our goods arrived at our door 440 kilometres from Bangkok 14 weeks after collection, all intact and zero damage. We would like to thank all the team at the UK end and all the team at the Thai end, everyone has been courteous from start to finish we cannot praise everyone involved enough. No fuss no mess just a great service, not what we expected, it was better than we expected, we are over the moon.
Names to remember at the UK end: Joshua John Hector, Dominic Wyatt, Dipak Parmar, not forgetting the collection team from Glasgow
Names to remember at the Thai end: Isariya (Nang) Hinnog and the delivery team from Bangkok.
Thank you so much to all at Anglo Pacific, we can't praise you enough, fantastic service.
Michael and Jeerapar

16 July 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thank you for your positive feedback regarding all the team here at Anglo Pacific, it is such reviews that shows our investment in our staff pays off. We have a great team with us and we are so glad that your chose Anglo Pacific to handle your removal to Thailand and that your move went extremely well from start to finish with no damages which would prove the quality of packing from the crew has been exceptional.

We will pass on your thanks to all the staff mentioned and we take this opportunity to thank you once again and we wish you everything of the best.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Great service by Dominic

Dominic was fantastic, helped me every step of the way, great experience!!

16 July 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thank you for your custom and especially mentioning Dominic who you found very helpful every step of the way.

We are glad that you chose to use Anglo Pacific for your move and appreciate your kind words which we will pass onto Dominic.

It is always good to read such positive feedback and to know that your overall experience has been great.

We wish you all the very best

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Everything booking to collection went…

Everything booking to collection went very smoothly. All agents involved in the process are knowledgeable and helpful .

11 July 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi your message refers to having a very smooth, knowledgeable and helpful service from all the team involved.

We are very glad to see that they took care of you and we wish you all the very best and appreciate your custom.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Easy and efficient service

Have had such amazing service from Dominic, Dipak and the crew. I highly recommend Anglo Pacific to anyone who is planning a move. The guys who collected the stuff where absolutely delightful and nothing was to much trouble.

14 July 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thank you for sharing your experience with Anglo Pacific, it is very good to see that the service you received from us was amazing and that you found Dominic, Dipak and the packing crew brilliant to deal with and that they took care of your move in a professional way as we do with all our clients.

Thank you once again and we wish you all the very best
Anglo Pacific team

Rated 1 out of 5 stars

Continuing Poor Service

Following on from my previous review on the of 2nd July about the poor service, I did eventually get some traction with an email from the company to have my son's belongings collected. However that is where it has stopped. I have emailed the company twice in the past week with no response to date, to see if my son's belongings were paired together as there were separate collections and if they have been shipped back to Australia. I now have no reassurance if his personal belongings have been lost or where they are. This is more distressing than them not being collected. It is nearly a month since we started this process. If we are lucky, his stuff may make it back to Australia before Xmas if they haven't been lost.
The lack of communication and care from this company is a joke and I would never recommend them.
I plea with you Anglo Pacific to please contact me directly to sort this out.

14 July 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Dear Tanya

We understand your frustration with all this and can only apologize for the delay with all this. We have all your belongings and the move manager has sent you an updated email with all details and will keep you updated throughout.

Your sons few boxes are important to us and we will do all we can to ensure that communication is key and that you are kept updated at all times.

When things go wrong we do strive to make the necessary amendments and will speak to all staff that were directly involved with your move to ensure this does not happen again.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Really good

I have no complaints, they very easily organised a quotation by a video consultation. I have had every question I had answered quickly and accurately. It was very easy to sort out the insurance. The person who came to pack my things did an excellent job and I now have Arman Amnir as my move manager, who has done well to keep me in the loop regarding the movement and ETA of my belongings.

I feel very secure that everything I have sent will arrive safely at my destination, with the correct papers and no unexpected dramas. I look forward to being reunited with my bits and pieces :)

9 July 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi we grateful that you felt secure during this process of moving your effects with Anglo Pacific. We will pass on your kind words to Arman and our packing crew.

It is always good to see that your were satisfied with our services throughout.

Than you for your customs and we wish you all the very best

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Professional, courteous and efficient

Movers arrived on time, and were very courteous and efficient. Arman managed the move with prompt answers to my queries, and accommodated last minute tweaks without issue. Altogether a professional service. Would use again.

7 July 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi your kind words refers to Anglo Pacific and especially your move manager Arman as being professional to the packing crew who do a great job of packing our clients effects.

We will thank all the staff for your custom and we wish you well and appreciate you using our services.

All the best
Anglo Pacific team

Rated 5 out of 5 stars

Our experience with Arman Amir was…

Our experience with Arman Amir was great good communication through email and phone assisted us throughout the process well. The removalist guys were also outstanding.

26 June 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thank you for mentioning your move manager Arman and the packing team for doing a great job and that all communication and the whole moving process with Anglo Pacific was outstanding.

Your kind words will be passed onto all the team.

Thank you and wishing you all the best
Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Nice service

Nice service, fast reply. Dipak is really helpful in the process

10 June 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thank you for your kind words to Dipak, we are very glad that you found our service to be nice, fast and helpful.

We will certainly pass on your message to Dipak and we thank you once again for using Anglo Pacific.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Great and professional service

Thanks for the help of Dipak and his team for their professionalism. I received clear and swift email communications all the way. Punctual arrival of removal crew and their good handling of the whole packing process is much appreciated.

1 July 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi your message refers to how professional you found our team, namely Dipak and our packing crew. Thank you for your custom this is very pleasing to read and especially knowing that you had a great experience all round we will pass on your kind words to the team.

We wish you all the very best and thank you once again for your kind words.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Stellar Service all round

Great communication from Mike and Arman at Anglo Pacific. The moving crew themselves were efficient and courteous. Everything went without a hitch. Would recommend.

3 July 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi moving is an experience in itself and to know that you found our team efficient and courteous from Mike in sales, to Arman in move management to the packing crew goes to show that we strive to be a professional company and we thanks you for your custom.

All the team will be thanked and we wish you everything of the best.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Half way through and so far so good

I'm in the middle of my move with Anglo Pacific. They've packed up my flat and my items are in storage pending an overseas shipment.

I've been very happy with them so far. Jag was very responsive and patient at the quoting stage, and worked hard to make it work for my move and requirements. Then Arman took over for the logistics and everything so far has gone perfectly smoothly. They sent a crew of three people who were very professional, kind and helpful, and from what I was able to see did a good job with the packing. Then a second truck and crew came to load all of the items.

Moving is stressful but Jag, Arman, and the crew definitely lifted a weight off my shoulders, and I can highly recommend them based on everything so far.

I still need to receive my items on the other end, so hopefully everything will arrive in good condition and I'll update the review afterwards. Cheers.

11 June 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi it is very good to read your comments about Jag and Arman who you have dealt with regarding your move. Thank you for sharing your experience with Anglo Pacific, it makes very good reading to know that everything has been handled professionally and that the team were helpful throughout from the initiation stage through to the packing crew.

You are correct moving can be very stressful and that is why our team is there to take that stress out of moving and ensuring our clients are less stressed which helps everyone especially our clients.

Thank you once again for your custom and we wish you the very best.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Personable service

Personable service, efficient and responsive. Thanks Arman Amnir, much appreciated.

1 July 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thank you for your kind words to Arman, he is doing a great job with keeping all our clients updated and he is very responsive and we will pass on your kind words to him.

We appreciate your custom and we wish you all the very best

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Front the process of quotation to collection of shipment and communication

Front the process of quotation to booking to my shipment being collecting I can only say great things.

Transparency, professional and very quick to respond even with the smallest of questions.
Dipak the guy dealing with my shipment Has been great to deal with always answering my questions.

With how things have been handled so far it gives me great confidence my shipment will arrive at my new destination drama and trouble free.

So far recommended these guys 100%

1 July 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Thank you so much for your kind words, we are so happy to read these words. And we will be sure to convey these words to Dipak , & we are very certain that he will also be thrilled to read these. And we would welcome your custom again in the near future & indeed we would very much appreciate it, if you could recommend our services to your family & friends.

Warm Wishes,

AP Team

Rated 5 out of 5 stars

Anglo Pacific

Arman has been very helpful and promptly replied to any of my queries regarding the packing arrangements etc for my shipment from the UK to Australia.
The day my goods were collected 3 very friendly and efficient men came and packed everything very professionally, which I was very happy about .

16 June 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi we appreciate your kind words to Arman and the crew who packed up your home. We are very pleased to hear that everything went extremely well and that you found our office staff and packing crew to be professional and that you were happy with everything.

We wish you all the very best

Anglo Pacific team

Rated 5 out of 5 stars

In safe hands

From my first contact with Dominic for a quote, through the very careful attention given by Arman through the organisational phase to the team who packed and collection of my items, my experience has been excellent. My consignment was small but important to me and this attention to the detail of my questions and concerns was always handled with care. I felt in safe and professional hands. I have had a number of International moves over the years and the UK side of the process has been by far the best. I would be grateful if you would pass on my thanks to the people involved.

12 June 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thank you so much for your vey kind words from your initial dealings with Dominic through to Arman and the rest of the team. We are extremely please to see that all sections of your move had been organized professionally and given you have moved a number of times and you felt this was your best move yet is really music to our ears and we thank you this, we will most certainly pass on your kind words to all the team involved and we wish you everything of the very best.

Kind regards
Darryl

Rated 5 out of 5 stars

5 star movers

Every thing went on fine and was carried along by the move manager Arman Amni who was very helpful and always ready to help and answer questions when needed. Also the way the guys packaged my stuff was fantastic and neat I would highly recommend

17 June 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thank you for your kind comments especially seeing that your move manager Arman was helpful and always ready to answer any questions you had and that he took care of all your request as well as the crew who packed up your move.

It is very good to see that our entire team treated your move very professional and we appreciate you recommending Anglo Pacific very highly.

We thank you for your custom and we wish you well and all the very best.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

From the company office staff to the…

From the company office staff to the packers everything was a smooth process from start to finish.
All the staff were helpful and friendy. Nothing was too much trouble. Nick E

16 June 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi thank you, it is good to see that from the office staff to the packing crew you had a smooth process throughout. Moving can be very stressful and glad to see that our team helped ease the stress and that nothing was to much trouble and that we took great care of your move.

We appreciate your kind words and we thank you for choosing Anglo Pacific.

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Review of Anglo Pacific Experience Thus Far

We have enjoyed working with Anglo Pacific and Arman Amnir, who has been very responsive and helpful with all of our packing plans and answering our queries. We appreciate Arman’s prompt and attentive assistance thus far! The day of packing also went quite well, and Cal and Dan were exceptional packers on that day. Both provided excellent and efficient service.

16 June 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi very pleasing to read your kind words especially to Arman your move manager who dealt with your move.

Also good to see that the packing crew were exceptional, they really do a great job for all our clients and we welcome and appreciate your comments.

We will you all the very best

Kind regards
Anglo Pacific team

Rated 5 out of 5 stars

Well done Anglo pacific!

I am using the services of Anglo pacific to move some items to Australia.
From the very first phone call they were easy to deal with. They were very helpful especially as I had limited access to printers ect. The guys who came to pick up the stuff were pleasant quick and respectful of the items. Arman Amnir has been in touch all the way through , keeping me up to date and making sure everything was done correctly! Thank you.
Looking forward to seeing my stuff in aus!

19 June 2025
Unprompted review
Anglo Pacific International Limited logo

Reply from Anglo Pacific International Limited

Hi, thank you for your kind words, it is pleasing to read your valuable comments you made regarding Anglo Pacific and especially seeing that you had limited access to printers etc and that we still managed to handle your move so professionally and from our crew who packed up your move to Arman the move manager who kept you fully updated throughout, we will pass on our thanks to them.

Kind regards
Anglo Pacific team

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