Anglo Pacific International Limited Reviews 1,479

So far Awful!!!! I have boxes packed and apparently I don't have the correct information to send the boxes. They happily took my deposit of £100 but now won't send my boxes. If you end up dealing with Elai Freire who was the customer representative I've been dealing with them hang up and try again!!! This women is useless and extremely unhelpful..she's wasted weeks of my life and caused so much unnecessary stress to me and my family! A 5 year old could do a better job!!!! Walk away from this company and find another one! It's not worth the stress

This is the second time we have used Anglo American for International Shipping.
Their service is really good, extremely professional. I was informed every step of the way as to what was happening to the shipment that was being sent including tracking number for the cargo vessel and container number.
From the point of contact via the online form, Jack, contacted me with details of price and documentation required. Everything was easy to understand and he patiently answered all the questions I had.
Next, once we had decided to go ahead with Anglo American, Dipak, the International Move Manager was able to arrange for a local Pickford's company to pack and pick up our things. One thing I will say, is that when filling the online form, it is better to overestimate how much is being shipped as unfortunately, the movers ran out of boxes and had to use ones that we had. Also they may have sent another person to help with the packing. However, they were both very courteous and efficient and were able to pack and stack in their van very neatly.
Dipak was really good about keeping me informed and also sending me all the information required at the other end. Would highly recommend using Anglo American to anyone shipping internationally

Extremely disappointing experience. My goods were collected on 10 February, and despite multiple follow-ups, I have not received any proper updates since then.
Now, as of 1 May, I’ve been told the goods will only be dispatched on 22 May, with an estimated delivery around 20 July — not even a confirmed timeframe. This means a process that was supposed to take around 12 weeks is stretching close to 6 months.
I paid in full upfront, yet there has been no clear communication or accountability. While external factors may cause some delays, they do not justify this level of inaction or lack of transparency.
Very frustrating service — I would not recommend.

Moving my things at ease and very helpful with everything I highly recommend you use them in moving your property

Excellent customer service from Jack. I would highly recommend as he was professional, trustworthy and very patient with all my questions.

Had a great experience all the way through working with Anglo Pacific. Jack was great with the initial assessment, very patient and reassuring. Dipak who took over once quote was confirmed was also very diligent and helpful. The packing team were great as well. Moving is so incredibly stressful and it was really lovely to know that the team working to move my stuff were on top of things. Thank you!

Jack helped me from start to figure out how many boxes and guys needed with the job. Was moving from Uk to Sweden and house was a mess. So we did a video call and walked around the house and he made an estimate. Guys arrived few days later and they were efficient and friendly, we had just a small elevator but they kept good spirit !

Then many weeks later I realized I needed the receipt for the payment for insurance company.

I contacted jack Again, and same day he got me the documents sent to me email.

Excellent response time. And all goods arrived without damage.

Very happy with the whole thing.

Cheers!

I highly recommend this company. Dipak Parmer and the Anglo Pacific team were great to work with. Very professional, punctual and accommodating. Have worked with the company on two occasions and have zero complaints. Would use them again. Great!

I highly recommend Anglo Pacific International Limited for their efficiency and professionalism. Keesha Dewar especially after sending me an email to follow up on my original email enquiry 26 February 2026 for a quote. She provided me quote and all the relevant information such as sizes of boxes /cartons along with what's prohibited and allowed to ship or send air freight. Keesha was very lovely and knowledgeable from start to finish of the process with her patience and time taken in answering all my questions pretty much instantly. Especially for the fast urgent service I asked for due to moving out and having only a week to sort and pack boxes to get shipped to Australia. Keesha also emailed through other forms including custom to complete where I listed all items in each box and emailed to Keesha for her to review and approve. Once all was signed dated and completed. She then arranged for my boxes to be collected next day to arrange shipping to Sydney Australia which is estimated to arrive mid May 2026. Keesha accomplished my time frame within the week for the whole process and had my boxes collected. This gave me so much comfort and confidence that my boxes are in good hands to be shipped off to Sydney Australia. I cant thank Keesha enough for her constant following up and providing answers to my many questions to allow the trust. She is definitely a great asset to Anglo Pacific. Thank you Thank you Keesha. You're simply the best. Great professional friendly knowledgeable customer service. I highly recommend Anglo Pacific

We emigrated from the U.K. to New Zealand and chose Anglo Pacific to do the shipping. The service provided was accommodating (we moved our dates several times), Dipak Parmar was responsive and the packing crew were very professional. Would recommend.

Communication was excellent. I received answers to all my questions, and my items were packed quickly and securely.

Via my contact at Anglo Pacific, Arman, they did a great job at a very competitive price. The quote was done via WhatsApp which was easy, and on the day the removalist team came to us in Bristol and did a good job -- just one small item was damaged but that's pretty good for a mountain of boxes. Care was taken with the fragile and bulky items. At the Australian end Anglo Pacific's partners managed the customs paperwork processing and our stuff turned up as soon as it was cleared. Overall a good value and professional service.

Anglo Pacific - Mark and Dipac Parmer we particularly helpful in quoting for and arranging shipment of furniture from the UK to New Zealand at very short notice. In particular they clearly explained the documents that needed to be completed and signed were responsive to any questions I had - responding the same day. The collection of items of furniture was efficient and everything was well wrapped. I look forward to receiving items in NZ. Thank you. Alastair

I had a great experience with the company and would definitely recommend them. Jack Connolly (Sales Consultant) was very helpful and provided a very competitive quote. Arman Amnir (Move Manager) helped me through each stage of the move and clearly explained next steps and timelines.

awful company

It is a big step to move all your possessions to the other side of the world, and I must say that Anglo Pacific and specifically Arman Amnir made the whole process quite simple. From obtaining a quote that contained no hidden extras, collection and packaging of our goods, giving an accurate time scale of shipping and straight forward instruction for delivery to our new address in Australia.
We are now enjoying life with our children and grandchildren with new experiences daily and certainly Anglo smoothed a lot of our worries about moving.

Professional, reasonable costs, brilliant packaging and scratch free delivery.

Everything was great with my experience with Anglo Pacific, I had quite a few fragile items I was worried about and everything arrived with no breakages, it was all packed really well. My shipment even arrived earlier than I had expected which was good. Arman and the team handled everything professionally and were really nice about everything, which was helpful considering this was my first time doing such a big move by myself.

The staff were very helpful in assessing the goods online and then supporting us with every step of the process.
We transported a container load from Scotland to Australia with only one small breakage.

We recently used Anglo Pacific for our move from London to Sydney and had a fantastic experience from start to finish.

The packing team were brilliant professional, efficient, and clearly very experienced. They took real care in packing everything carefully and securely, which gave us huge peace of mind with such a long international move. It was clear they treated our belongings with respect.

Our agent Dipak was excellent throughout the entire process. He was incredibly helpful before the move, and just as supportive post-pack, with a bit of back and forth as we finalised details. He was always responsive, patient, and reassuring, which made what could have been a stressful experience feel very manageable.

We’d absolutely recommend Anglo Pacific and especially Dipak to anyone planning an international move.