Angeljackets Reviews 2,232

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 515 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the leather jackets, noting their design and durability. Many people also highlight the efficient delivery service and the exceptional customer service, describing it as responsive and helpful. However, some customers experienced issues with their orders, including incorrect sizing and delays in delivery. A few reviewers also mentioned difficulties with the return process and unexpected customs taxes.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the leather,... See more

Delivery service

Clients share positive opinions on delivery service, with many praising quick delivery times and... See more

Order

Consumers have mixed experiences with the ordering process. Many reviewers praise the ease of ordering, quick... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I’m buying clothes online from a seller I know very little or nothing about I’m always concerned about quality, sizes, colours, etc. when I saw Angel jackets advertisement I was impressed with wh... See more

Rated 5 out of 5 stars

I looked at many jackets, and saw this particular one with a hood, that was removalable. The picture does not do true justice although a great picture. The colour is fabulous, the leather is beautif... See more

Rated 5 out of 5 stars

Don't worry about the low price, the jackets are amazing. The quality and design is high end and I would buy from Angel Jackets without hesitation. It won't arrive next day but the wait is worth... See more

Rated 5 out of 5 stars

Fantastic Experience. Great quality I was able to pick the perfect size using their size guide and it fits beautifully. Well made and stunning to look at, I have gotten lots of compliments.... See more


Company details

  1. Outerwear Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Over 25.000 Satisfied Customers. We believe in Commitment, Innovation, and Quality!


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

websites a scam or something they just…

websites a scam or something they just never posted my item despite saying we're trying for 3 weeks

14 February 2026
Unprompted review
Angeljackets logo

Reply from Angeljackets

Hi Jay,

We apologize for the delay you’ve experienced. We have reviewed our database, and unfortunately, we were unable to locate your order with the details currently available.

We truly want to resolve this issue for you as quickly as possible.

Could you please connect with us with your order number or invoice details? This will help us to investigate the matter further and ensure that we can assist you effectively.

Your satisfaction is very important to us, and we appreciate your patience as we work to resolve this.

Regards,
Team Angel Jackets.

Rated 5 out of 5 stars

Buy it cheap, buy it once

Excellent quality leather trucker jacket, delivered in 3 days and a perfect fit. Outstanding value and top quality service. I'll be buying another jacket soon, no question about it.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Great sizing help!

Great customer service when it came to finding the right size for my jacket. I was in between two sizes and the representative asked for some more measurements to make sure I would pick the right size. The jacket got delivered very quickly too!!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Don't Hesitate! Remarkable Leather Jackets!

I was extremely happy when I received my leather coat. The quality and style was remarkably first-rate and I received remarks that it makes me look distinguished 😊. Don't hesitate for a second to purchase yourself a leather jacket from Angel Jackets!

24 February 2026
Unprompted review
Rated 1 out of 5 stars

A terrible company I cannot recommend

I had hoped to improve my experience with Angel Jackets, but their customer service team is doing everything to prevent that. This is my second review of this company after purchasing a jacket as a Christmas gift for my son, and it arrived very late. The shipment was held up in US customs, and after many messages with their staff, a manager had to step in to resolve the shipping issue. I had to buy another jacket so it could arrive in time for Christmas. The manager tried to make amends by reimbursing me for the tariffs (their website states they will do that) and by offering a $50 discount. My son decided to keep the other jacket, so this one was returned. One month after returning the jacket, and after many back-and-forth emails with their staff, I received only a partial refund. After I pointed out their mistake, they said they would send the remaining $85 via PayPal instead of refunding it to my original payment method. Two weeks later, nothing had been received in my PayPal account. I told them that a PayPal refund would incur a fee because it’s not processed through my original method. Every time I get an update from Angel Jackets regarding this refund, it’s from a different staff member who seems confused about what to do, makes new promises, and even claims that the refund is being processed to a PayPal account with an incorrect email address. To this day, nothing has been resolved. It’s February 23 now. My order was placed on December 2, and it arrived a week after Christmas. It’s been a month since I returned the jacket, and it’s incredibly frustrating trying to get them to pay back the money they owe. I am filing complaints with the U.S. Federal Trade Commission and the California Consumer Affairs of the California Attorney General’s Office. Hopefully, the government will enforce their obligation to refund to my original payment method.

2 December 2025
Unprompted review
Angeljackets logo

Reply from Angeljackets

Hi Sylvia,

First and foremost, I sincerely apologize for the frustration and inconvenience you've experienced with your order. We truly value your feedback, and I want to assure you that your satisfaction is our top priority.

Our manager, Ms. Cheryl Henry, has already been in contact with you to address the concerns you've raised. We acknowledge the delays you faced with your refund, particularly with the PayPal process, and apologize for the confusion that has occurred along the way. Rest assured, Ms. Cheryl is actively working to resolve the matter as quickly as possible and will make it a priority to ensure that the remaining refund is processed correctly.

We truly appreciate your patience throughout this process, and we will continue to keep you updated until this matter is fully resolved. Please know that we take your concerns seriously, and we are committed to providing you with the best service moving forward.

Thank you for giving us the opportunity to address this issue, and we hope to restore your confidence in our brand.

Rated 5 out of 5 stars

This is the second jacket I have…

This is the second jacket I have purchased from Angel jackets and it's just as amazing as the first one. The quality, look and style are top of the line. I guess I will be looking to get jacket number three down the line. Absolutely love their products.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, ordered a petite leather car coat which arrived quickly but was a bit tight after contacting customer service they organised a replacement which arrived promptly and fitted perfectly, lovely quality, would recommend.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

A great looking leather jacket

I got what I ordered in less than 2 weeks. I got exactly what I ordered. The size guide was accurate for me. The fit is great. I only had the jacket fir a week but it seems to be a quality leather jacket. Overall I am happy with this purchase and will use angel jackets again.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

I bought two Angel jackets

I bought two Angel jackets. Love them both. The quality is absolutely amazing for the price. They are packaged nicely and come within the time promised. Will definitely order again.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company to deal with.

Order processing and shipping were quick. Prices are very reasonable. Also, this is one of the few companies that carry XS size.
The jacket looks and fits great.
I do advise that the XS size is true to size. The sleeves are a little tight.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING STYLE, QUALITY & SERVICE

I saw the Peplum Leather Jacket & loved the look of it it was so different from the usual ‘biker jacket style. I stalled ordering because I thought it was ‘too cheap’ to be any good. But I thought if it’s not good I can send it back. When it arrived it blew me away as it was excellent quality & it could have been made to measure for me. I absolutely love it.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and Quality product

Order ref 23621439

Excellent service, fully receipted and tracked throughout the delivery journey

Product great quality soft leather distressed trucker jacket
Medium slightly big for me but ok with jumper on

Superb service

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Extremely Impressed & Satisfied

Very impressed & satisfied with the company as a whole. The process of purchasing the jacket was easy. The selections were varied & unique (that was the hardest part).
The jacket arrived a week earlier than promised which as awesome. The jacket itself was everything I had hoped; well-made, stylish & looked great on.
I will definitely be purchasing from Angeljackets again in the future.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

You won't be disappointed.

First, I need to explain the size chart for how it applies to me. I was concerned about the 16US. I am 5'5", 270 lbs, 47 in waist and 48 in bust. Thought I would take a chance and am thrilled I did. So, I would say for this style of jacket, it is equivalent to a 2x or 3x size. If you want to wear a sweater underneath it and you wear 2x, size up to the xxxl. Thrilled with purchase. Love, love, love this jacket. Well.made and beautiful. Highly recommend. Considering buying another.

15 December 2025
Unprompted review

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