Good website and phones well packaged and delivered promptly. My wife and I are in our 80s and my wife finds the larger buttons are a big help. Amplification is more or less as described, but I woul... See more
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Review summary
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Reviews shaping this summary
reception and therefore hearing much improvred over previous fone.Instructions for setting up not very clear but I managed. delivery reasonably prompt and packaging good. product looks good but tim... See more
In terms of receiving the product, the service ticks all the boxes. Beyond that and to be honest writing a review this early on in the process, is a bit premature, in my opinion. I have already told y... See more
Arrived on time and well packaged. Purchased for a 97 year old relative with hearing and visual impairment. Very please with large buttons and sound levels. Had problems locating some buttons which we... See more
Company details
Written by the company
Here at Amplified Telephones, we understand that hearing loss is a condition that affects a number of people, and it can have a severe impact on quality of life. Our dedicated team of product experts are on hand to help you find the right amplified telephones and listening devices so that you no longer need to feel isolated from your friends or loved ones.
AmplifiedTelephones.co.uk
Written by the company
- Free UK Delivery
- You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
- Product Experts Ready to Help You
- Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with AmplifiedTelephones.co.uk, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
- Quality Products at Affordable Prices
- As a leading independent distributor of assistive technology products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
- Dedicated Product Experts
- Our Amplified Telephones experts have access to a wealth of information about amplified phones and can help you with your purchasing decision. Whether you're looking for a cordless or corded handset, a TV listener, or even an extra-loud doorbell, our team are here for you.
- Safe Shopping with AmplifiedTelephones.co.uk
- We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.
Free UK Delivery!
We offer FREE UK delivery on ALL orders!
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Contact info
Unit 6, Union Court, Union Road, SW4 6JP, London, United Kingdom
- 020 7501 1101
- helpdesk@amplifiedtelephones.co.uk
- amplifiedtelephones.co.uk
4.3
Excellent
1K reviews
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Noisyto people receiving cslls
23 January 2026
Reply from Amplified Telephones
Dear Mary,
Thank you for your review. I am sorry to learn that the telephone did not meet your expectations.
Please note that, when a telephone provides high levels of amplification, it increases the volume of the incoming voice along with all frequencies on the line. At very high volumes, this can sometimes make standard line noise more audible than on a non-amplified device.
In any case, we can confirm that your return was received and a full refund has been promptly processed by our team.
Please let us know if you require any further assistance choosing a different model that might better suit your needs; we would be happy to help.
Kind regards,
Victor
Amplifiedtelephones.co.uk
Answer to my problem
I felt so out of touch the hands free were impossible for me to use but this one has let me communicate once again with people. So a huge thank you.
24 January 2026
Fast delivery & service From Amplified Telephones ...
Fast delivery, excellent products, nothing to fault.
21 January 2026
Reception is poor
Reception is poor, quality of hearing is poor too, regret purchasing
13 January 2026
Reply from Amplified Telephones
Dear Dawn,
Thank you for your feedback.
We were sorry to read that you are disappointed with the reception and sound quality of the phones you have recently purchased.
As we have not yet had the opportunity to discuss these issues with you, we would welcome the chance to investigate this further. Poor reception can sometimes be attributed to local line conditions or setup, and we would like to help determine if this is the case or if the units themselves are underperforming.
If we are unable to resolve these technical concerns to your satisfaction, we would be happy to initiate a return and assist you in finding a more suitable solution.
Please contact our support team at helpdesk@amplifiedtelephones.co.uk at your convenience so we can look into this for you.
Kind regards,
Victor
amplifiedtelephones.co.uk
Loud ring and buttons that tell you the number you press as you dial, excellent
Bought for a 95 y/o with macular degeneration and they are delighted with it, particularly as the buttons speak the number aloud as they are dialling
Havent had a chance to set up the other functions yet but recepient is very happy so far.
Well designed, sturdy and arrived quickly
Very reasonable cost
24 January 2026
Good but could be better
Considering these phones are designed for people with hearing issues and sight problems they are good but there are a few things which could be MUCH better.
1) The replay message button is TINY and does not light up or flash if there is a message. Also it's right next to the turn off answer phone button!
2) Answer phone messages are only played through the base station (not the handset or any of the extra handsets)
3) The amplifier BOOST button only works on the corded handset not when playing answerphone messages.
4) The announcement recorded by the microphone on the base station is muffled and lacks clarity when played to a caller. The message left by callers are unclear and difficult to hear when replayed as they are replayed by the speaker on the base station and doesn't benefit from the boost button. We would expect this to be much better on a phone such as this.
Good features include:
Big clear buttons
Programmable buttons with pictures or names
Different ringtones for different regular callers
21 January 2026
Reply from Amplified Telephones
Dear Jennifer,
Thank you for taking the time to provide such a detailed and constructive review.
We sincerely appreciate your positive feedback regarding the photo buttons and clear layout, as well as your specific observations concerning the answering machine functionality.
We strive to pass all user feedback directly to the manufacturers, and points as specific as yours are incredibly valuable. As a specialist retailer rather than the manufacturer, this level of detail is essential in helping us understand the features our customers value most.
We understand that for a phone specifically designed for those with hearing and sight requirements, these features may not have met your expectations. Please note that we carry a wide range of phones, and we are confident we can help you find an alternative system that addresses these specific concerns.
Please do not hesitate to contact us at helpdesk@amplifiedtelephones.co.uk so we can discuss the best available alternatives with you.
Kind regards,
Victor
Amplified Telephones Team
Only just starting the phone which is…
Only just starting the phone which is great and easy to use
16 January 2026
Mobile
We got this phone for my 96 year old mother - not as easy to use as it seems and unless she was calling via whatsapp no-one could hear her. We sent it back for testing and they said it was fine and £8 to return to us. We previously had samsungs for her and regret swapping to this inferior phone - lesson learnt
26 January 2026
Unprompted review
Reply from Amplified Telephones
Dear Deborah,
Thank you for sharing your feedback.
We were sorry to hear that the device did not meet your mother’s needs as expected, as we understand how important a reliable connection is for her peace of mind.
Upon receiving the unit back, our returns team conducted multiple comprehensive tests to ensure the microphone and call quality met our standards. Following these tests, we can confirm the hardware is in full working condition.
We understand that transitioning from a different brand can be a challenge, and we are more than happy to provide further guidance, should you wish to reach out to our team on helpdesk@amplifiedtelephones.co.uk
I can also confirm we have now contacted you directly via email to discuss the next steps for getting the device back to you.
We appreciate your patience and look forward to hearing from you very soon.
Kind regards,
Victor
Amplifiedtelephones.co.uk
Excellent service…
Simply when on line the staff were most helpful and a pleasure to be in contact with anf I hope that when I am next in contact they will respond as quickly and as efficient as this time
6 January 2026
Very good company to deal with
Telephone was bought for my 90 year old partially deaf mum. It gave her so much confidence .
6 January 2026
Excellent service
The phone was not suitable and the company took a lot of trouble trying to find a phone that met my requirements, without success. The phone was accepted back for a full refund.
6 January 2026
Would definitely use them again
Easy to use site, good product and delivered promptly
20 December 2025
Really easy website to review products…
Really easy website to review products & ordered telephone to assist my father’s hearing issues.
Looks great in his home and I was easy to set up.
16 December 2025
Perfect delivery.
Delivery was on time. Company kept us informed along the way. Will use them again.
20 December 2025
Struggling to hear
Installed for my 93 year old Mother as I purchased for Christmas. I bought it as her hearing is bad, she is struggling with the new phone. When people are talking on the handset it is harder to hear than with a normal phone. The only way she can hear is on speaker with the handset removed. The caller says it’s difficult to hear her so slightly frustrating. We’ve turned up all the volumes. Think we need more assistance as it’s not that easy based on the instructions.
27 December 2025
Reply from Amplified Telephones
Dear Amanda,
Thank you for taking the time to share your experience.
We’re very sorry to hear that your mother is finding it difficult to use the phone, and we completely understand how frustrating this must be, especially when trying to help her communicate easily.
For more detailed guidance and support, please contact our dedicated helpdesk at helpdesk@amplifiedtelephones.co.uk
Depending on the complexity of the issue, we may need to reach out to the manufacturer, who has the expertise to walk you through the setup, adjust the settings appropriately, and provide tips to make the handset easier for your mother to hear and use.
We truly appreciate your patience and understand how important it is for your mother to be able to communicate clearly.
Please don’t hesitate to reach out to the helpdesk — they’ll be happy to assist and ensure she gets the best possible experience from the phone.
Kind regards,
Lakshan
Amplified Telephones team
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