I’m blown away by AMP. It’s like having a personal trainer, a custom program, and a full gym all in one sleek setup. The virtual coach adapts to me, the equipment attachments cover every muscle group,... See more
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amp is an AI-powered home fitness device designed to deliver adaptive strength training tailored specifically to you. Featuring 450+ diverse movements and guided workouts by celebrity trainers, amp provides engaging, effective sessions directly in your home. With a sleek, modern design that blends seamlessly into any living space, amp eliminates bulky equipment while maximizing results. Experience smarter, personalized fitness that adapts with your progress and lifestyle.
110 Greene St, 10012, New York, United States
Replied to 91% of negative reviews
Typically replies within 1 week
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Been talking with the team amp very responsive to email great communication the problem the machine have been ship to the installation company 2 week ago I ask and update they email me today the Instalation will contact me 2-3 week from now I suppose and other 2 weeks for them to schedule the installation so by the time the machine is ready to installation to your house about 7 weeks if that white glove delivery they need to revise there policy very very desapoited

Reply from amp
The installation process was easy.
The instruction I was given was brief but very good.

Reply from amp
After a protracted wait for delivery, once my geographic area came on line the communication with amp was awesome. From the pre-delivery survey, delivery scheduling, installation, training, and now daily use. This is an awesome product! Will and the amp team are total professionals!!

Reply from amp
Great quality product. The Install was very smooth. We are really enjoying it so far! The range of different exercises and resistance is impressive.

Reply from amp
Love the installation and service. Hated the wait from Jul

Reply from amp
Professional and prompt install, and set up. Very knowledgeable representative from Amp and an excellent product!

Reply from amp
Well, so far every routine I have tried has felt legit. I feel as if Im truly getting a full rage of much and equal attention to all muscles being used. The machine was well designed. All I ask is that you come up with more attachments or accessories for the amp.

Reply from amp
The product is awesome but the app needs integration with food Apps as well as calories count. The wait time was really long and was not a good experience though

Reply from amp
Device delivered extremely late and installed on my wall wrong so can’t really enjoy device because it’s to close to the wall when they could have centered device on wall for equal space on both sides. I was promised an extra item 200 value for the delivery being late and nothing and on top of all that device sometimes won’t connect to phone or disconnects as I’m using device. Disconnect has only happened once or twice hopefully doesn’t have issues in the future otherwise the app would be useless. If the app is useless wouldn’t it make more sense to install better quality Bluetooth so people continue to pay monthly for the app. Not very good engineering and product management.

Reply from amp
Installation crew was very nice and professional.

Reply from amp
The installation went very smoothly, and they demonstrated what I needed to get going and verified that the Ampfit operated correctly. They also demonstrated the app for me.

Reply from amp
The installers did their job; however, they left as soon as they finished bolting it to the wall. We expected a little introduction on how to use it, but they weren’t the guys for that.
The manual is sparse (with some AI typos), but the app is more helpful in getting going.
The equipment itself is very cool — great design and solidly built!

Reply from amp
I’ve worked out for decades and never felt this much burn before. This this is amazing, the app is amazing, so worth the money.

Reply from amp
From ordering, delivery, and follow-up care. The customer service has been excellent. The product itself is wonderfully crafted. I can't recommend Amp highly enough for your at-home fitness needs.

Reply from amp
So far very satisfied with the delivery, the equipment and the service.

Reply from amp
Don’t buy if you ever plan to move. We love our amp but have been having such a hard time getting assistance moving. We have been told we “aren’t allowed to move it ourselves” we would lose our warranty if we did. Then paid $500 for JB Hunt to come move it for us and are now being told they don’t move locations only room to room. For what I paid for my amp I am extremely disappointed with this service. Everything up until now has been great, but moving has been a gray area that Amp hasn’t come across yet.

Reply from amp
The installation guys were very nice, went thru the “How To’s” & left my gym neat & clean!! Love my Amp!!

Reply from amp
Our experience has unfortunately been marked by several delays and ongoing miscommunication that have impacted the overall outcome and timeline. Despite initial expectations and agreed-upon deadlines, progress has repeatedly stalled without clear updates or proactive communication. This has created unnecessary confusion and required repeated follow-ups to obtain basic information or next steps.
Clear, consistent communication is essential to building trust and maintaining momentum, and unfortunately that standard was not met here. We hope that moving forward, there will be more transparent updates, timely responses, and a stronger commitment to meeting agreed-upon timelines.

Reply from amp
I am still in absolute shock that I have this little device in my apartment. It feels like I have an entire gym in my apartment. I absolutely love it. I use it every single day and it makes me feel strong and powerful! Thank you AMP fitness!!! This little machine is amazing!!!!!

Reply from amp
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