amp Reviews 280

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional quality, innovative design, and effectiveness. Many highlight the seamless user experience, noting how easy and intuitive the app is to navigate, and appreciate the continuous updates and new features. The staff, particularly the installation teams, are frequently commended for their professionalism, helpfulness, and dedication to ensuring a positive customer experience. However, some customers also noted issues with the installation process, citing instances of damage or lack of product knowledge from the installers. A few other people also felt that the app could be improved, specifically mentioning a desire for easier programming of supersets and the absence of an Android version, which limits accessibility for some users.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the product's versatility, sleek... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the product's sleek... See more

Quality

Clients share positive opinions on quality, frequently praising the equipment as well-built, sturdy, and... See more

Application

Users describe positive interactions with the app, highlighting its user-friendly interface, AI program... See more

Staff

People report positive experiences with staff, particularly praising the installation teams. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m blown away by AMP. It’s like having a personal trainer, a custom program, and a full gym all in one sleek setup. The virtual coach adapts to me, the equipment attachments cover every muscle group,... See more

Company replied

Rated 5 out of 5 stars

AMP is a total game-changer for home fitness. It manages to condense an entire commercial gym and the expertise of a personal trainer into one incredibly sleek footprint. The variety is what got me—th... See more

Company replied

Rated 5 out of 5 stars

An amazing machine. Installation was top notch, I didn't have to do anything. So many different exercises can be done, and even if you have dumbbells at home, this will add a whole other dimension to... See more

Company replied

Rated 5 out of 5 stars

Being an AMP user was the best decision I’ve ever made. Have an AMP machine made my busy working mom life easier… just working out from home and have their AI generated content motivate me work out c... See more

Company replied


Company details

  1. Physical Fitness Program
  2. Fitness and Nutrition Service
  3. Wellness Program

Written by the company

amp is an AI-powered home fitness device designed to deliver adaptive strength training tailored specifically to you. Featuring 450+ diverse movements and guided workouts by celebrity trainers, amp provides engaging, effective sessions directly in your home. With a sleek, modern design that blends seamlessly into any living space, amp eliminates bulky equipment while maximizing results. Experience smarter, personalized fitness that adapts with your progress and lifestyle.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

280 reviews

5-star
4-star
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1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Been talking with the team amp very…

Been talking with the team amp very responsive to email great communication the problem the machine have been ship to the installation company 2 week ago I ask and update they email me today the Instalation will contact me 2-3 week from now I suppose and other 2 weeks for them to schedule the installation so by the time the machine is ready to installation to your house about 7 weeks if that white glove delivery they need to revise there policy very very desapoited

10 November 2025
Unprompted review
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Reply from amp

Thank you for sharing your feedback. We’re glad our team has been responsive and communicating with you. We understand the delivery and installation timeframe took longer than expected, and we truly appreciate your patience as we continue to work through our delivery delays. We’ve also sent you an email to check in and see if there’s anything else we can do to support you with, or if theres any additional feedback.

Rated 5 out of 5 stars

The installation process was easy

The installation process was easy.
The instruction I was given was brief but very good.

29 October 2025
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Reply from amp

Thanks for your review! We’re glad to hear the installation was easy and the instructions were helpful. If you need anything as you get started with amp, we’re here to help.

Rated 5 out of 5 stars

Worth the wait!!

After a protracted wait for delivery, once my geographic area came on line the communication with amp was awesome. From the pre-delivery survey, delivery scheduling, installation, training, and now daily use. This is an awesome product! Will and the amp team are total professionals!!

30 October 2025
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Reply from amp

We love hearing this! Thank you for hanging in there while we got your area up and running . We're so pumped that you’re loving your amp and had a great experience.Keep crushing those workouts!

Rated 5 out of 5 stars

Enjoying so far

Great quality product. The Install was very smooth. We are really enjoying it so far! The range of different exercises and resistance is impressive.

22 October 2025
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Reply from amp

Thanks so much for the shout-out! It’s awesome to hear the installation went smoothly and that you’re getting in some killer workouts. The variety of exercises and resistance levels really show what the amp is all about. Keep pushing, and thanks for being part of the amp community! 💪

Rated 5 out of 5 stars

Love the installat And service

Love the installation and service. Hated the wait from Jul

27 October 2025
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Reply from amp

Thank you for your patience and for sticking with us! We know the wait wasn’t easy, but we’re so glad the installation went smoothly and that you finally have your amp up and running. Here’s to making every workout count!

Rated 5 out of 5 stars

Professional and prompt install

Professional and prompt install, and set up. Very knowledgeable representative from Amp and an excellent product!

27 October 2025
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Reply from amp

So glad to hear your install went smoothly and that you had a great experience with our team! We’ll be sure to share your shoutout with the crew. Enjoy your workouts we’re pumped to have you in the amp community!

Rated 5 out of 5 stars

Overall review

Well, so far every routine I have tried has felt legit. I feel as if Im truly getting a full rage of much and equal attention to all muscles being used. The machine was well designed. All I ask is that you come up with more attachments or accessories for the amp.

1 November 2025
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Reply from amp

Love hearing this! Sounds like you’ve been putting your amp to great use 💪 We’re all about helping you feel that full, balanced workout every time. And we hear you on the accessories, the team’s always exploring new ways to level up your setup. Send us an email and let us know what accessories you’d like to see from amp. We love hearing ideas from the community!

Rated 5 out of 5 stars

The product is awesome but the wait time was abysmal and app…

The product is awesome but the app needs integration with food Apps as well as calories count. The wait time was really long and was not a good experience though

17 October 2025
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Reply from amp

Thanks for sharing your feedback. We hear you on the app and really appreciate your ideas around food app integration and calorie counting. We’ll share this with our team we’re always tweaking and improving the amp experience, so be on the lookout for updates.

We’re sorry delivery took longer than expected and really appreciate you sticking with us.If there is anything else we can do to improve your amp experience, please do not hesitate to reach out to us!

Rated 2 out of 5 stars

Device delivered extremely late and…

Device delivered extremely late and installed on my wall wrong so can’t really enjoy device because it’s to close to the wall when they could have centered device on wall for equal space on both sides. I was promised an extra item 200 value for the delivery being late and nothing and on top of all that device sometimes won’t connect to phone or disconnects as I’m using device. Disconnect has only happened once or twice hopefully doesn’t have issues in the future otherwise the app would be useless. If the app is useless wouldn’t it make more sense to install better quality Bluetooth so people continue to pay monthly for the app. Not very good engineering and product management.

23 October 2025
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Reply from amp

We’re very sorry for the delivery delay and for the issues you’ve experienced with your amp installation. We understand how frustrating this must be and truly appreciate you sharing your feedback.

We’ve reached out to you directly to get you fully set up and ensure your amp is up and running as it should be. Our goal is to make sure you’re getting the most out of your amp and to turn your experience around.

Rated 5 out of 5 stars

Great experience

Great experience. Installed fast. Love the machine

17 October 2025
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Reply from amp

Thanks for the love and for sharing your experience with us!

Rated 5 out of 5 stars

The installation went very smoothly

The installation went very smoothly, and they demonstrated what I needed to get going and verified that the Ampfit operated correctly. They also demonstrated the app for me.

22 October 2025
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Reply from amp

Thank you for sharing your experience!

We are glad to hear the installation went smoothly and that the team took the time to walk you through everything, from getting started on the ampfit to showing you how the app works. It makes a big difference when you can hit the ground running with your setup!

Rated 4 out of 5 stars

Good product, Ok service.

The installers did their job; however, they left as soon as they finished bolting it to the wall. We expected a little introduction on how to use it, but they weren’t the guys for that.

The manual is sparse (with some AI typos), but the app is more helpful in getting going.

The equipment itself is very cool — great design and solidly built!

16 October 2025
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Reply from amp

Appreciate you taking the time to share this! We’re happy to hear you’re enjoying your amp and its build quality. We understand how important it is to get a proper intro, so we’ve sent you an email to schedule a demo with one of our certified trainers. They’ll walk you through everything and help you get the most out of your workouts.

Thank you also for flagging the typos in the manual we really appreciate the heads-up and will review that with our team to make improvements.

Rated 5 out of 5 stars

I’ve worked out for decades and never…

I’ve worked out for decades and never felt this much burn before. This this is amazing, the app is amazing, so worth the money.

22 October 2025
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Reply from amp

Love hearing this! Sounds like you’re really getting the most out of your amp and the app. Keep showing up and crushing it! Thank you for sharing your experience.

Rated 5 out of 5 stars

Amazing experience and customer support

From ordering, delivery, and follow-up care. The customer service has been excellent. The product itself is wonderfully crafted. I can't recommend Amp highly enough for your at-home fitness needs.

24 October 2025
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Reply from amp

Thank you so much for sharing this! We’re really glad to hear everything from ordering to delivery and follow-up care went smoothly. It’s great knowing you’re enjoying your amp and using it to crush your workouts at home. We truly appreciate your support it means a lot to us!

Rated 1 out of 5 stars

Don’t buy if you ever plan to move

Don’t buy if you ever plan to move. We love our amp but have been having such a hard time getting assistance moving. We have been told we “aren’t allowed to move it ourselves” we would lose our warranty if we did. Then paid $500 for JB Hunt to come move it for us and are now being told they don’t move locations only room to room. For what I paid for my amp I am extremely disappointed with this service. Everything up until now has been great, but moving has been a gray area that Amp hasn’t come across yet.

20 October 2025
Unprompted review
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Reply from amp

Thank you for taking the time to share your experience with us. We’re sorry for the challenges you’ve run into during your relocation and appreciate you bringing this to our attention.

Our team has personally reached out to help get your move sorted we want to make sure your amp is up and running again soon so you can get back into your workout routine in your new home. Our team is actively working to make this process smoother and ensure you receive the support you need every step of the way.

We truly appreciate your patience and for being part of the amp community.

Rated 5 out of 5 stars

The installation guys were very nice

The installation guys were very nice, went thru the “How To’s” & left my gym neat & clean!! Love my Amp!!

7 October 2025
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Reply from amp

So great to hear your gym’s all set up and looking good! The install team will be happy to know everything went smoothly. Enjoy your amp and have fun getting after those workouts!

Rated 2 out of 5 stars

Our experience has unfortunately been…

Our experience has unfortunately been marked by several delays and ongoing miscommunication that have impacted the overall outcome and timeline. Despite initial expectations and agreed-upon deadlines, progress has repeatedly stalled without clear updates or proactive communication. This has created unnecessary confusion and required repeated follow-ups to obtain basic information or next steps.

Clear, consistent communication is essential to building trust and maintaining momentum, and unfortunately that standard was not met here. We hope that moving forward, there will be more transparent updates, timely responses, and a stronger commitment to meeting agreed-upon timelines.

8 October 2025
amp logo

Reply from amp

Thank you for taking the time to share your experience. We’re truly sorry for the delays and communication issues you’ve encountered, that’s not the experience we want for our members. We completely understand how frustrating it can be when expectations and timelines aren’t met, and we appreciate you bringing this to our attention.

We’ve personally reached out to you via email to learn more about your amp experience and work toward making things right. Your feedback is incredibly valuable, and we’re committed to improving our communication and ensuring a smoother experience moving forward.

Thank you again for your patience and for giving us the opportunity to make this right.

Rated 5 out of 5 stars

Tiny but mighty!!!

I am still in absolute shock that I have this little device in my apartment. It feels like I have an entire gym in my apartment. I absolutely love it. I use it every single day and it makes me feel strong and powerful! Thank you AMP fitness!!! This little machine is amazing!!!!!

12 October 2025
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Reply from amp

we love hearing this! so glad your amp has become such a big part of your routine. we’re proud to be part of your fitness journey, keep crushing it, you’re doing amazing! Thank you for sharing your experience with us!

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