amp Reviews 280

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional quality, innovative design, and effectiveness. Many highlight the seamless user experience, noting how easy and intuitive the app is to navigate, and appreciate the continuous updates and new features. The staff, particularly the installation teams, are frequently commended for their professionalism, helpfulness, and dedication to ensuring a positive customer experience. However, some customers also noted issues with the installation process, citing instances of damage or lack of product knowledge from the installers. A few other people also felt that the app could be improved, specifically mentioning a desire for easier programming of supersets and the absence of an Android version, which limits accessibility for some users.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the product's versatility, sleek... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the product's sleek... See more

Quality

Clients share positive opinions on quality, frequently praising the equipment as well-built, sturdy, and... See more

Application

Users describe positive interactions with the app, highlighting its user-friendly interface, AI program... See more

Staff

People report positive experiences with staff, particularly praising the installation teams. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m blown away by AMP. It’s like having a personal trainer, a custom program, and a full gym all in one sleek setup. The virtual coach adapts to me, the equipment attachments cover every muscle group,... See more

Company replied

Rated 5 out of 5 stars

AMP is a total game-changer for home fitness. It manages to condense an entire commercial gym and the expertise of a personal trainer into one incredibly sleek footprint. The variety is what got me—th... See more

Company replied

Rated 5 out of 5 stars

An amazing machine. Installation was top notch, I didn't have to do anything. So many different exercises can be done, and even if you have dumbbells at home, this will add a whole other dimension to... See more

Company replied

Rated 5 out of 5 stars

Being an AMP user was the best decision I’ve ever made. Have an AMP machine made my busy working mom life easier… just working out from home and have their AI generated content motivate me work out c... See more

Company replied


Company details

  1. Physical Fitness Program
  2. Fitness and Nutrition Service
  3. Wellness Program

Written by the company

amp is an AI-powered home fitness device designed to deliver adaptive strength training tailored specifically to you. Featuring 450+ diverse movements and guided workouts by celebrity trainers, amp provides engaging, effective sessions directly in your home. With a sleek, modern design that blends seamlessly into any living space, amp eliminates bulky equipment while maximizing results. Experience smarter, personalized fitness that adapts with your progress and lifestyle.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

280 reviews

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1-star

Replied to 91% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Apple Phone Users Only!!!

Updating my review: Still checking in on any development of an android app. I can see folks have been asking for it and it has been almost a year of "our team is working on it" ? Giving up faith that I will ever use this gym and also taking a star away from our experience as time progresses. I will check again in a month's time. BTW: Happy to beta anything you might have!?
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My husband loves it, but he is the only Apple phone user in the family. I would love to start using the system too, but no Android support?

8 February 2026
Unprompted review
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Reply from amp

Hi Anna, thanks for taking the time to share your feedback with us. Our team is working on introducing Android compatibility. Stay tuned for future updates! In the meantime, please don't hesitate to reach out to us at support@joinamp.com if there's anything else we can do to improve your experience.

Rated 5 out of 5 stars

Highly recommend

My amp has been great! I’ve been using it for several months now and it has played a massive part in my health and strength goals, and I’ve already seen measurable improvement. The machine is well built, and the app has phenomenal workouts - which have improved over time. No complaints.

26 February 2026
Unprompted review
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Reply from amp

Hey Stephen, we're so happy to hear that amp has been an integral part in helping you achieve your health and strength goals! We're so grateful to have you as part of the amp community, and we can't wait to see all that you'll continue to accomplish!

Rated 5 out of 5 stars

I think amp is totally worth the wait…

I think amp is totally worth the wait (yes the shipping can be a while) but it's definitely a non-regrettable purchase! Can't wait for the community to grow bigger and stronger!

26 February 2026
Unprompted review
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Reply from amp

Hi Jess, we're so grateful to have you training with us and for being a part of the amp community! Don't hesitate to reach out to us at support@joinamp.com if there's ever anything we can do to improve your amp experience.

Rated 5 out of 5 stars

I love the Amp

I love the Amp. It provides great workout and doesn’t take up too much space. It is a great piece for people with limited space.

15 September 2025
Rated 4 out of 5 stars

Great Set-Up

Direct communication was a challenge in the pre-delivery but the set up was excellent and the equipment is great. There is no shelf to hang the accessories by which is my only complaint.

26 November 2025
Rated 5 out of 5 stars

The product is great

The product is great - both the machine and the app. The lack of transparency around wait times to get your machine and lack of communication was not so great.

25 November 2025
Rated 5 out of 5 stars

It really works

It really works. The morning after, all my muscles are sore. The app is amazing. It tells you exactly what to do and you can watch the person on the app as they’re doing it so you can see exactly how you’re supposed to hold the handles and how you’re supposed to do the moves.

I have mine for three weeks so far and I love using it

24 November 2025
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Reply from amp

Thank you for sharing your experience with us. It’s great to hear that the workouts are already making an impact and that the app has been helpful in guiding you through each movement. We designed it to feel clear and intuitive, so it’s really nice to know that’s coming through.

We appreciate you taking the time to leave a review and are glad amp has become part of your routine. If you ever need anything along the way, we’re always here to help!

Rated 5 out of 5 stars

The equipment not only met but far…

The equipment not only met but far exceeded my expectations. I am able to work out during lunch (I work from home) and can create a specific work out for the body parts I want and it tracks everything. The tech is phenomenal and the quality is excellent. One of the best purchases ever. Kudos to AMP for all the features built in and attention to detail.

27 November 2025
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Reply from amp

Thank you so much for sharing this, it truly means a lot to us. It’s great to hear how well amp fits into your work-from-home routine and that being able to build workouts around what you want to focus on has made such a difference!

Rated 1 out of 5 stars

Horrible

Horrible , DO NOT purchase terrible communication with the company and support.

3 December 2025
Unprompted review
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Reply from amp

Thank you for sharing your experience. We’re really sorry to hear that communication and support felt this frustrating, that’s not the experience we want for anyone. We’ve reached out to you directly to learn more

Rated 1 out of 5 stars

Was supposed to have an install back in march 2026…

Was supposed to have an install back in March 2026 according to the facebook messenger response I got tonight. It is December the 2nd 2026 I've heard nothing from them since April of this year terrible communication I would not recommend this product due to lack of quality customer service.
Below is the message thread to Ampfit and direct responses from communication from Ampfit representative: This is cut and past message from Amp Fitness: " Hello Todd! Totally understandable — and yes, if you have a pre-order in place, you’ll automatically get updates as your area gets closer to going live. We’ll keep you in the loop every step of the way, from install availability to delivery timing.
Appreciate you sticking with us — we’re excited to get you up and running when the time’s right!

December 2, 2025 I messaged Amp Fitness asking for update on install date. Message stated the following: " Thanks for letting us know! I can see you shared your zip code earlier! I’ve checked, and we’re scheduled to begin installations in your area in March 2026. If you’d like to proceed with a cancellation instead, no worries, please just fill out this form:"

I chose to cancel my order after receiving no communication from Amp Fitness following April 15, 2025, and only hearing back when I reached out on December 2, 2025. Given this experience, along with issues reported by several friends who own the unit, I cannot recommend this company or its product.

1 December 2025
Unprompted review
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Reply from amp

Thank you for sharing this with us. We’re really sorry to hear how long you’ve been waiting and how unclear the communication has been we completely understand your frustration, and this is not the experience we want for you.

We’ve reached out to you directly to learn more about what happened so we can look into your order and make sure you get the support you should have received from the start.

Thank you for bringing this to our attention, we’re here to help.

Rated 5 out of 5 stars

Love my AMP

Love my AMP. From the white glove install to the app, it’s all fantastic.

17 November 2025
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Reply from amp

Thank you for sharing this we love hearing that you’re enjoying your amp. From the white-glove install to the app experience, it’s great to know everything has felt smooth and seamless!

Rated 5 out of 5 stars

The installers were amazing!

The installers were amazing!

17 November 2025
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Reply from amp

Love hearing this, thanks so much for sharing! We’ll be sure to pass your feedback along to the team!

Rated 5 out of 5 stars

Quality made/space saving equipment

The equipment is quality made, easy to use.
The installation went smooth and professional.
The equipment is well designed, space-saving.
Customer service is proactive and eager to assist. Highly recommend !

14 November 2025
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Reply from amp

Thank you so much for taking a moment to share your experience. It’s wonderful to hear that everything from the setup to using the device has been such a positive process for you, and that our team has been able to support you along the way. We appreciate your recommendation and are glad the device has been a great fit for your workout routine! Keep crushing those workouts


If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Great workout!

Installation was fast and professional. Feels like a solid piece of equipment. Love this thing - it’s a great workout, and fun to use! It’s just what I needed to stay in shape.

14 November 2025
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Reply from amp

Thank you so much for sharing this! We’re really glad to hear your installation went smoothly and that the device has been such a great addition to your routine. It’s awesome to know you’re enjoying the workouts and having fun with it!Keep crushing those workouts!

Rated 4 out of 5 stars

Communication was good

Communication was good. Giving an estimate, up front, of when to expect delivery, would have been ideal.
Delivery and installation by JB Hunt was excellent!

14 November 2025
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Reply from amp

Thank you for sharing your experience with us! We’re really glad to hear that your delivery and installation with JB Hunt went so well.

We also appreciate your note about wanting a clearer delivery estimate upfront that’s really helpful feedback, and we’ve shared it with our team so we can continue improving the experience.

Thanks again for taking the time to leave a review. We’re always here whenever you need us!

Rated 5 out of 5 stars

Absolutely love this machine

Absolutely love this machine! Sleek and well built and also super easy to use!

20 November 2025
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Reply from amp

Thank you so much for sharing your experience with us. It’s great to hear that the device has been such a solid fit for you and that the design and ease of use are standing out. We really appreciate you taking the time to leave a review.

If anything comes up along the way, we’re always here to help. Thank you for being part of the a
mp community!

Rated 5 out of 5 stars

Love this machine

The only downside is you have to be patient when you order it! It took me 5 mos to get and I’m still waiting for my mystery gift to show up! The device is amazing!

17 November 2025
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Reply from amp

Thank you so much for sharing this! We’re really glad to hear you’re loving your amp that means a lot to us. We also understand how frustrating the long wait can be, and we appreciate your patience throughout the process.

As for the mystery gift, thank you for calling that out. We’ve reached out to you directly so we can look into this and make sure it gets taken care of.

Thanks again for your feedback and for being part of our community, we’re here whenever you need us!

Rated 3 out of 5 stars

I love the product, install falls way short

I love the product! We have been using it now for a week and it’s awesome. Waiting over a month was a little disappointing but okay, no problem. The installation was embarrassing. Neither one of the installers spoke English and used his wife as an interpreter over the phone. It was also very clear they did not have any appreciable construction or installation experience. It took a good hour to explain to them how and where to install the damn thing. I seriously could have done it better and faster by myself. The “White Glove” install was pretty rough seeing how they were not able to explain to me how to use it.

20 November 2025
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Reply from amp

Thank you for sharing your experience with us. We’re really glad to hear you’re loving your amp so far. We’re sorry to hear that the installation didn’t meet expectations the “white glove” service should feel smooth and professional, and we understand how disappointing this must have been.

We’ve shared your feedback with our team, and we’ve also sent you an email so we can learn more about your experience and make sure you’re fully supported moving forward.

Thank you again for taking the time to share your feedback it truly helps us improve.

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