Ammpoure Reviews 

I have asked for return details 3 times and no-one has got back to me, apart from to keep asking for my order number to look into it. I want to make sure that the item is returned properly, to assure my refund.

I ordered orthotic support on December 27th 2021 and over a month alter it has still not arrived.
I am asking for a refund but so far not able to get this - I shan't order anything from this company again.
Fiona G

“Absolutely wonderful service, Delivery on given time From An Ammpoure.com by very friendly men. This is my first order and brilliant Service from their side...” I know that they would have a lot of traffic of email still they replied my all emails. Wow!...

“I so much love your services. good services Ammpoure team.” They heard me quick and figured out my product. "Finally, I can say that they have give me 100% satisfaction as they use to say in their product descriptions."

I have already submitted a review about Ammpoure withholding my money and not giving me a refund for sending me false goods as advertised. I have already returned the item as per procedure and they are lying to me that my money has been returned. Do NOT deal with this company. They are ripping people off. I will now take this further.

I went through many website in UK already some was scammers they used to say something else and doing something else but I met this company i can understand sometimes delay happens because of the corona but it's ok, instead they given me the correct product. It came within the given time.

Great service, professional staff.
Never had an issue with them always good service and communication plus great issue resolution. Order number #14921

“Had no issues with Product, products and service were great. I would say the delivery service from them it was absolutely 100% perfect, good customer and support service, and ended up collecting...”

Order #14917 confirmed
They gives good service from amazon.uk. Got Feet Mask on given time, Quality is Awesome, no complaint.

I have been waiting for my parcel for more than 20 days, I sent a few emails to the support email address indicated on the website but didn’t receive any updates.
Company is not reliable.

*order n. 13447
(There are no emails in the spam folder and I have tried with the online chat on the website as well)

Placed order #14197, received an automated email confirmation and that was it for 10 days. When contacting them for an update there is no phone number and they won’t answer to the email. Scammers

Amazon.uk.co. they did not give me good service After this I have tried an ammpoure.com I was just checking them and this company gave me delivery on time.

Product was really cheap and poor quality so we returned it by tracked postage as requested along with emailed photos of receipt

No postage refund

Poor product

Avoid

Slow delivery of defective item and no refund after paying to return item. Grrr.
Update on Jan 4th- bank account check and Shopify has refunded the full £45. Yay!

AVOID. There is a good reason this company have a 59% one star rating!
Awful! The Product was faulty, the pads didn't heat up and the company took weeks emailing asking for a video to prove it was faulty, you cannot physically SEE heat sooo.... I sent them the video which shows nothing. only then they accepted I was allowed to send the product back, it was mailed and a proof of postage sent to them but didn't actually say I'd get a refund, only that the "refund team" would have to look into it! 4 weeks later still no refund! I have chased them and they have told me it take 3/4 weeks for refunds to show.....it's now more than 4 weeks! I'm fully convinced that if I hadn't emailed and keep chasing this company for my refund they were fully going to keep my money, they might still try that and to the consumer authority I'll go!
They've prob resold that same faulty unit as well. Such terrible customer service for a product that DIDN'T WORK!!!! Give me my money back scammers!

No need to provide my order number to Ammpoure’s customer service department via this site, as I have provided it on all my emails to them, which they have ignored.

I had ordered a back support for my father for Christmas on 14th November, well within the time-frame for it to arrive for xmas. My confirmation email stated shipment within 5 to 16 business days, however as of 21/12 I am still without my order or a decent update as to where it is. I have sent several emails asking that my order be cancelled and refunded as i have had to purchase elsewhere and have had no confirmation that they will do this, I simply get told 'logistcs are investigating'. I do not want an investigation - the company has failed to supply my order on time and I want my money back. I am now out of pocket! I am very disappointed in the way customer services have handled my request for a cancellation/refund and I feel that I am being ignored. I would avoid this company at all costs, i feel absolutely scammed.
My order number is 11916.

Very good company. There have never been any problems. Excellent service.

Place 2 orders in November, Item have not been delivered, can not track via Royal Mail link code. customer service are not getting back to me. This is a scam company, want a refund.
Order Nos Order #12587and ORDER #12584