Ammpoure Reviews 

I bought a dog harness as she has weak back legs. I was told it was on its way, nothing arrived. I emailed them to no real affect. Waited several weeks, still nothing, so I got in touch with my bank who took the case on and got my money back. If I could give a minus rating, I would. Not recommended !

Ridiculous sent my order back and sent proof of my order and did not have a picture of the return which they keep asking for but sent my order number still haven’t got my refund. Never order from here

Do not use!!! Simple. No product sent, no communication what so ever. Avoid at all cost!!

POOR POOR service, is it ridiculous to wait for a refund 15 working days.
I have just reported them to Citizen Advisor and claimed my money !

Product I brought did not work so it was sent back. Now being told that a refund has been sent to my account but still no payment. Emails back and forth still no refund I would not use this company, product was not fit for purpose and the refund is not forthcoming after sending it back. Be very carful use a credit card so they pay you back and chase this company it is very Micky mouse and a con stay away.

I bought a bird feeder from there and in my haste to buy it I did not check out the company - bad mistake. Buyers beware the order to weeks to arrive and it looked half the size from the photos and was of suspect quality. From the tracking you can see it is from Ali Express. This site is masking who they really are.

The company offers some interesting products but their business practices are just appauling. The order took many weeks to arrive, there were no standard return procedures and the refund for the return was issued only 2 months after I mailed back the item.

Ordered a smart watch , returned it before xmass after sending many emails with no reply , so now I have no watch or no refund shocking company will never use this shower again

Product received was very poor quality. Returned and was told would be refunded. Still waiting 6 weeks later. I would not use this company as no contact whatsoever.

Really poor. Sent me the wrong coloured item. I asked for a refund or a discount for the inconvenience. They offered me £3.50 which was less than the postage to return the item. Returned the item but took over a month to get my money back and then I had to chase several times more to get the cost of postage of the returned item. Not one word of apology from them for sending the incorrect item - made it sound like it was my fault. Glad I persevered tho cos managed to get the same item for a fraction of the price from another company. #karma

If I could give a minus score I would. I would never use again.

I purchased two items, a "O-type Foot Corrector Orthopedic Insoles UK For Men And Women × 1" and a "Smart Anti Snoring Device UK EMS Pulse Stop Snore Portable Comfortable Sleep Well Stop Snore Health Care Sleep Apnea Aid USB".

The O-type foot corrector tore after one use, so I returned it and I eventually got a refund a month later and had to chase for the postage costs, which I eventually got. Customer service is mono syllable and unhelpful.

I used the anti snore device with some discomfort. After recharging it a second time, I had two large round burn marks and two small punctures under my chin where the device fitted.

I submitted photos and asked for a refund and a return label. I heard nothing by 20 days later, despite sending a reminder so considered legal advice and noted that the item has been removed from the website.

I wrote a further email and resent the photos and was fobbed off again, so after another email I finally received a refund for a lesser amount with no apology.

The product is dangerous, the injuries I sustained are still not fully healed after 3 weeks, the customer service is appalling, they tried to ignore me and avoid honouring the money back guarantee which is advertised as 'satisfied or refunded'.
I am quite appalled and offended by this company and will not be using them again.

Date of experience: 28 November 2024

Ordered an anti-snoring device to give it a try. Taking of my money and delivery of the product went well. After two days of use, on the second night, I received horrendous bruising to the area under my chin where the device sits, so I stopped using it immediately and returned the item. I have photographic images of the injuries I received.
I then instigated a return 16 days ago (at the time of writing) and they were slow to respond by email and have never responded through their WhatsApp portal (despite advertising to me through it).
I returned the item under their 'no quibble guarantee' and also of course under the consumer protection laws, not to mention even thinking about health and safety and trading standards laws. It is interesting to note that the item has been removed from their website in the days after I informed them of the dangerous item!
So, 16 days on, I am still awaiting my refund and will update this if it is received, but am also willing to pass all the detail over to trading standards as the treatment customers are getting is very poor 1) dangerous product 2) physical injury to customer 3) quoted 30 days money back guarantee not being honoured 4) quoted 100% money back guarantee not being honoured 5) quoted 'satisfied or refunded' policy not being honoured 6) lack of communication and acknowledgement.

I got the worst power bank I paid £60 for, nothing like what was described, don't buy there.

Firstly they sent the wrong item. When the correct item arrived, it was such inferior quality that I returned it straight away. They have now had the item returned for 2 weeks and I am yet to get a confirmation of return or indeed my refund

I'm still waiting for a answer to my last email. My order number is 33830. I HAVE NOT GOT A EMAIL OF YOUR COMPANY. IT'S NOT IN MY JUNK OR ANY WHERE IN MY EMAILS. Way have I not received my goods. I have been waiting for weeks now. Why should I send a letter about this. You should sort this out. I'm sick of your company your a joke. If your reading this STAY AWAY FROM THIS COMPANY. TAKE YOUR MONEY BUT YOU RECEIVE NOTHING.

Re:Order number 33387 order date 14 July. Payment taken from my bank on 15 July. I do know where my order is, have not received my order.
No update regarding of my order, no reply for my emails, no reply for my WhatsApp message.
Annoyingly I'm receiving marketing email from Ammpoure.
I do not know what to do.

Date: 31 August/ reply to my reviews reply.
Following my review on 8th August, I still not received my order. When Ammpour team reply to my reviews I hoped they sort out the issue with my order so I will receive my order. Three weeks since my review and over 7 weeks since my order date I have not received my order. In the reply to my reviews Ammpour team mentioned if I received e-mail, I am receiving marketing e-mail in my inbox the last email I received 27th Augest. Also Ammpour team if I used correct e-mail address. I can confirm that I used the e-mail address.
Since trustpilot seems the best way to contact Ammpour team I am hoping to get response to inform me where my order is or to refund my payment

Cheap rubbish that ships from China. When you email to try and get a refund they ignore you. Then they comment on your negative reviews to email them, which they never reply to. Scam company

The Oximeter arrived early and is comparable with an expensive alternative. It has the same reading as the alternative too. Excellent choice.

Purchased product "Electric Abs Stimulator Machine by Ammpoure" very cheap product would not recommend. worked for 2 weeks now its stopped working properly. As it is from China its not easy to replace or refund. would not recommend the product or the company.
ORDER #32217

Look at your delivery system,
give quick delivery to stores if not longer wait for home delivery