Ameliajewelryco Reviews 

270
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the jewelry items received looked like cheap plastic and completely failed to match the advertised online pictures. Buyers also experienced major difficulties trying to contact customer service representatives and secure proper refunds for incorrect or damaged deliveries. Some people were satisfied with their purchases, noting that certain items were beautifully crafted and matched the product descriptions. These happy shoppers found the delivered accessories stunning and enjoyed wearing their pieces without encountering any service or quality issues. Other individuals pointed out that their first purchases turned out great and brought them sheer delight.

What people talk about most

Product

Customers had negative experiences with product, expressing deep dissatisfaction over receiving items that... See more

Quality

Customers consistently note negative experiences with quality, expressing deep disappointment with the... See more

Order

Reviewers express strong dissatisfaction and disappointment regarding their order experiences. Consumers... See more

Refund

Consumers express deep frustration and dissatisfaction regarding the refund process, highlighting... See more

Customer communications

Users describe negative interactions with contact, noting that their messages are consistently ignored and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Scam. No free shipping as advertised. Alot of promotional ads...no resolve for request money for shipping be refunded. No tracking # after multiple request. No package. Calling bank to cancel payment... See more

Rated 1 out of 5 stars

The jewelry ordered arrived in a taped up plastic bag which upon opening revealed two broken earings that looked nothing like the quality of the ones advertised. I have complained to the company but h... See more

Rated 1 out of 5 stars

So any of you ladies who’ve lost money buying sub standard goods from this company that can’t feasibly be returned. I’ve made a report to Trading Standards but as this company are not a UK Company, th... See more

Rated 1 out of 5 stars

I've contacted them several times within the time return window to attempt to return several items from one order. One item (hoop earrings) is so much smaller than the foto online. One set of earring... See more


1.2

Bad

TrustScore 1 out of 5

270 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(270)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Amelia's jewelery

I believed the story of Amelia and how she set up her business!! The jewellery looked beautiful so I placed an order. The email stated I would receive my items within 15 working days from placing the order on 25 January,
I am still waiting to receive this!! I've emailed several times but had no reply!! Cannot believe I fell for this!!! DO NOT BUY ANYTHING FROM THIS COMPANY!!

25 January 2025
Unprompted review
Rated 1 out of 5 stars

Did not receive what I ordered

Did not receive what I ordered. I received 2 cheap pairs of earring that looked nothing like the photo. Fighting with these people to send a label and refund me. They keep beating around the bush. Do not buy from this place. I’m reporting them to my credit card for scamming me.

9 February 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam
Ordered 2 pairs of earrings . Only one pair turned up .
Emailed them and was told that they were happy that 2 pairs were sent!
Waste of my time and certainly waste of money.very cheap quality
Clearly not someone closing their business!

9 February 2025
Unprompted review
Rated 1 out of 5 stars

SCAM suspected Facebook add indicates a small…

SCAM Facebook add indicates a small business deciding to close down and reducing stock - over £60 spent evri advised delivered in a bin ( not our bin) customer services for Amelia is french, company selling in China and do nothing to help no phone number feels DODGY

1 January 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Sent me wrong item. They won't send correct item or give me a refund and now will not respond to emails. All they do is send me back my emails I send to them with no reply like it's a joke. Total scammers!

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy scam

I would not even give them a 1 but was the only way I could leave a review,it’s absolutely a disgusting site,says it’s closing down ,clearly this is not true,the items are absolutely cheap and nasty,avoid at all cost,will not reply to messages sent,and is a total scam

12 January 2025
Unprompted review
Rated 1 out of 5 stars

This jewelry is so cheap I just threw…

This jewelry is so cheap I just threw it in the trash. Lesson learned. This is Chinese stuff that once again I thought was American. I normally review anything i buy on line but didn’t this one for some reason. Please don’t waste your money. It is TRASH

2 January 2025
Unprompted review
Rated 1 out of 5 stars

Scam????

These pieces look very similar to or exactly the same as those being sold for less than $7 on Temu. I could not find anywhere on the site what type of metal is being used to make them.

24 January 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from them

Do not buy from them. Noone replies. I ordered 4 items in Dec only 3 came and they have not refunded me the money. Jewellery looks great in pictures. Overpriced for no reason

12 December 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

I ordered my rings early December and was told I would also receive a mystery gift.
I sent off 2 emails the 1st they said it's 15 working days the 2nd they never replied. Today 6 weeks later they came no mystery gift probably better off not receiving absolute total rubbish.
I paid $58 Australian I could have got better quality from Temu than them.
Don't waste your time or money buying from this company scammers.
I only gave 1 star so I could leave a review otherwise I would have left nothing

11 December 2024
Unprompted review
Rated 1 out of 5 stars

Absolute Joke

Initially saw the advert on Facebook and viewed jewellery which looked well made and the advert showing this woman about to close her jewellery business. Bought mandala earrings which looked very nice however when they arrived they were very cheap looking. Considering they were advertised at £19.99 reduced from £80.00 approx they were not even made of hallmarked silver more plastic type I would not have paid £9.99 for them. As for trying to return have had no help from Sofia at their customer service who just keeps giving me another reference number. Now contacted PayPal who advise me to keep in touch with company as much as possible although they seem to be aware of this lot as per one of the previous reviews. Avoid this company at all costs.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Warning Warning Do not purchase

Warning Warning Do not purchase. This jewelry is
cheaper than cheap. It is rot gut.
The pictures are deceiving. There is no way it was
hand made. It is so bad you will not believe how bad.
YOU HAVE BEEN WARNED. DO NOT NOT NOT NOT
NOT BUY.

17 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolute inferior rubbish DO NOT ORDER COMES FROM CHINA

Absolute inferior rubbish . Advertised as a closing down sale with a picture of an older lady making jewellery. Comes from China and payment taken by Diana Brand which is a woman’s clothing company . They offered 10% then 20% discount to keep the goods but I have taken up with my credit card company as I feel the goods were sold fraudulently.

14 December 2024
Unprompted review
Rated 1 out of 5 stars

SCAM, FAKE ITEMS,NOTHING IS REAL

I HAD EXTRA MONEY FOR CHRISTMAS AND SPENT OVER $100. 6 WEEKS LATER THIS PACKAGE ARRIVED AND THE JEWELRY IS LIKE GUMBALL WINNINGS, FAKE AND CHEAP.
I asked for a refund and they offered 10% discount. I asked for an address and they refuse to answer the EMAIL... Do Not Waste Your Money

29 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look