AMC Furniture Outlet Reviews 

5,626
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,034 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff is exceptionally helpful, welcoming, and knowledgeable when assisting visitors in the showroom. Consumers also appreciate the prompt and efficient delivery service, noting that orders arrive quickly and that delivery drivers are consistently polite and careful. Buyers are consistently impressed by the beautiful garden furniture, describing the pieces as sturdy, wonderfully comfortable, and of exceptional quality. Some reviewers were not happy with product issues, mentioning items arriving damaged, broken rattan parts, or metal fittings that did not line up properly during assembly.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting that orders arrive very quickly and within... See more

Product

Customers report overall satisfaction and delight with the product quality and comfort. Reviewers highlight... See more

Staff

Users describe positive interactions with staff, highlighting welcoming, knowledgeable, and friendly service... See more

Service

Reviewers mention positive feedback about service, highlighting an efficient and professional experience from... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent craftsmanship and comfort... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend this company. Bought the Santorini corner sofa set with fire pit table online. Easy and efficient purchasing and payment, with payment options available too. Informed every step a... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant company. Emailed asking questions - came back swiftly. Ordered and got a delivery date pretty quickly. Kept up to date on the day of delivery of how long they’d be. Delivered. Ea... See more

Rated 5 out of 5 stars

We absolutely love our new garden corner sofas, there is always a fear when buying online that it won’t look like the photo, i needn’t have worried it was exactly as I’d hoped. Ours was in the... See more

Company replied

Rated 5 out of 5 stars

I visited the showroom on Saturday after seeing the furniture on a Facebook ad. Staff were brilliant, knowledgeable and really helpful. I ordered the set I wanted and delivery was scheduled for 2- 5... See more


Company details

  1. Furniture Store

Written by the company

We specialise in bringing you high quality furniture at discounted prices! Our showroom is full to the brim with bargain finds! Whether you are looking for the bed of your dreams, branded mattresses or bespoke sofa collections we will have something for you! Along with a wide range of home furnishings, bedding and home accessories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(5,626)

1,036 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We visited the store

We visited the store - staff were very helpful and friendly. Once we had decided on the sofa the ordered process was easy - delivery arrived as agreed and expected - we love the sofa !!! Delivery drivers were amazing & set the sofa up for us - extremely pleased.

24 August 2026
Rated 5 out of 5 stars

Great selection of quality garden furniture

Was looking for some garden furniture and AMC had an end of season sale on so we popped along to take a look. Good selection of quality furniture available to choose from at great price with quick delivery time. Ordered on Friday and everything arrived the following Thursday.

April the salesperson we dealt with was really lovely, patient and knowledgeable.

Our new furniture looks fab and has really finished off our garden. Thanks so much.

7 August 2026
Rated 5 out of 5 stars

Outstanding

Everything I’ve bought from AMC is top quality. I am very pleased with my purchases. Their Customer Service has always been great too, both in the shop and on the phone every time I’ve made contact. The lads, Brad and Matt that delivered my sofa today were fantastic. They couldn’t have been more helpful and so friendly too. Thank you.

24 August 2026
Rated 5 out of 5 stars

Needed a new sofa set with coffee table…

Needed a new sofa set with coffee table for my garden!!
AMC had just what I wanted and at a really good price and good quality!!
Staff really friendly and helpful, furniture bought in 10 minutes, bonus as we had a rise and fall table too!!
Delivery perfect too no problems, thank you.
My furniture looks lovely and is very comfy!!

8 August 2026
Rated 5 out of 5 stars

Superb

From the purchase to delivery it was really quick within two days.
The product we purchessed was garden furniture the product was assembled so all we had to do was unpack it .
We are over the moon with the quaulity of the product and would highly recommend it.
So pleased a massive upgrade on our old one.

20 August 2026
Rated 5 out of 5 stars

There was no pressure selling just a…

There was no pressure selling just a sales team happy to answer any questions we had. We were lucky to dealt with by Paige. The quality of the sofa bed is excellent and we are very pleased with it. The delivery process was easy, it was within the timeframe that we were told when we bought the sofa bed. Adam and Ash delivered the sofa bed without a hitch and talked us through how to set it up. All in all a great experience and happy to recommend AMC.

21 August 2026
Rated 1 out of 5 stars

Spent 3 days calling

Spent 3 days calling, messaging and leaving voicemails regarding collection of my furniture.

No response whatsoever. Eventually got through on the phone and arranged collection.

Went to the store to collect my table and chairs.

The box with the table in was so heavy I could not lift it, however one of the assistants helped me. I'm nearly 60 years of age and suffer with passive pain lifting.

I would of thought that the store would have staff that could load the items you purchased into the van.

I will not be recommending my experience or the customer support from this place.

I explained my dissatisfaction to the person when I finally got to speak to someone 3 days later... The only thing they said was that they had been very busy...

Not good enough

22 August 2026
Rated 5 out of 5 stars

Very warm welcome when we…

Very warm welcome when we arrived,staff not pushy they let us explore product we found,when we needed help they were ther,experienced, professional, very polite and happy,to me it seemed like they loved to help and not just a job,delivery guys the same arrived on time very happy and friendly gave advice on what to do,great team All round. Thanks.

19 August 2026

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