AMA Waste Reviews 

2,511
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and prompt service, noting that deliveries and collections are often on time and straightforward. Many people praise the staff for being helpful, friendly, and professional, often going above and beyond to ensure a smooth experience and clear communication. However, some customers experienced issues with delivery, including skips being placed incorrectly or arriving late, and drivers not phoning in advance. A few other people also felt that pricing was unclear, with unexpected additional charges for failed deliveries, waste disposal, or cancellations, leading to dissatisfaction with the overall cost.

What people talk about most

Service

Customers generally report positive experiences with the service, highlighting its efficiency and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, friendliness, and... See more

Delivery service

Users describe ambiguous interactions with delivery services, with some customers reporting quick and on-time... See more

Price

Consumers find price to be ambiguous, with many reviewers reporting good or reasonable rates and competitive... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Efficient …would have been 5 stars but skip was placed with its edge on a neighbours drive rather than fully placed on ours

Rated 4 out of 5 stars

Delivered on time placed safely to side of road. Easy to contact ordered a bigger skip and the order was easy to amend

Rated 4 out of 5 stars

Skip Hire did not start smoothly due to issues with the transport department, however, Soukaina took ownership of the transport issue and went above and beyond to get delivery and collection exactly w... See more


Company details

  1. House Clearance Service

Written by the company

AMA offer a comprehensive range of waste services across the UK, and specialise in helping our customers to gain the on-site assistance that they need at a price they can afford. Our range of waste services encompasses a variety of different aspects, from skip hire to site clearance, whilst we can also supply muckaway services such as grab lorries and tipper lorries to help dispose. Whatever your budget and requirements, rest assured that AMA can provide a solution - supported by our network of depots across the UK and the expertise of our large, experienced team.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(2,511)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good

Very good, very efficient on delivery and very thorough with the what’s allowed and what’s not allowed in the skip.

Highly recommend.

12 November 2024
Rated 2 out of 5 stars

I ordered a skip they told me the wagon…

I ordered a skip they told me the wagon had broken down and another wagon was going to collect it. I spoke to the driver who delivered the skip from reward and he said he had not broken down at all so they were telling me lies. When I telephoned back to get it collected they told me it would be the next day, 4 days later it got collected, very un professional.

19 November 2024
Rated 1 out of 5 stars

My experience was far from great

My experience was far from great, it was a huge mistake using your company, having paid £318.00 for a 8yard skip and missing the call from the driver, was expected to pay another £150.00 for the driver to turn round and drop the skip, I cancelled the skip only to find out that they reduced my £318.00 to £168.00 for waiting time, bad enough being a tradesman in this day and age, have been robbed of all my tools twice by someone I didn’t know, but to employ a company to rob you totally unbelievable. Call centre run by satan .STAY AWAY From this company

18 November 2024
Rated 1 out of 5 stars

Skip didn't turn up

4 m3 Skip ordered and paid for on Friday for a Monday am delivery. No sign of it. 2 phone calls with a promise to get back to me with information, didn't hear anything. 3rd phone call mid afternoon to be informed that the yard had no record of my delivery! Holding the job up by this time!Cancelled the booking and got a 5m3 skip from a different company first thing next morning for £45 less than AMA. Won't be using AMA anytime soon,.

15 November 2024
Rated 5 out of 5 stars

AMA Skips…

Great set of drivers.Very helpful and patient considering very difficult access to site.Ben (Newcastle supporter) in the office was brilliant and a great help.
Recommend the company to anyone.
Great rates aswell.

25 November 2024

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