AMA Waste Reviews 

2,511
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and prompt service, noting that deliveries and collections are often on time and straightforward. Many people praise the staff for being helpful, friendly, and professional, often going above and beyond to ensure a smooth experience and clear communication. However, some customers experienced issues with delivery, including skips being placed incorrectly or arriving late, and drivers not phoning in advance. A few other people also felt that pricing was unclear, with unexpected additional charges for failed deliveries, waste disposal, or cancellations, leading to dissatisfaction with the overall cost.

What people talk about most

Service

Customers generally report positive experiences with the service, highlighting its efficiency and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, friendliness, and... See more

Delivery service

Users describe ambiguous interactions with delivery services, with some customers reporting quick and on-time... See more

Price

Consumers find price to be ambiguous, with many reviewers reporting good or reasonable rates and competitive... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Efficient …would have been 5 stars but skip was placed with its edge on a neighbours drive rather than fully placed on ours

Rated 4 out of 5 stars

Delivered on time placed safely to side of road. Easy to contact ordered a bigger skip and the order was easy to amend

Rated 4 out of 5 stars

Skip Hire did not start smoothly due to issues with the transport department, however, Soukaina took ownership of the transport issue and went above and beyond to get delivery and collection exactly w... See more


Company details

  1. House Clearance Service

Written by the company

AMA offer a comprehensive range of waste services across the UK, and specialise in helping our customers to gain the on-site assistance that they need at a price they can afford. Our range of waste services encompasses a variety of different aspects, from skip hire to site clearance, whilst we can also supply muckaway services such as grab lorries and tipper lorries to help dispose. Whatever your budget and requirements, rest assured that AMA can provide a solution - supported by our network of depots across the UK and the expertise of our large, experienced team.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(2,511)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service.

Easy to talk too, passed on requests to skip hire company. Kept client aware of situation when , in this case, skip was not for customers home address but relatives.
Delivered on time and collected promptly.
Drivers polite and helpful.

20 December 2024
Rated 5 out of 5 stars

Value for money

Value for money and can have it for up to 20 weeks without any charges
A lot of the others I tried wanted more money after 3 weeks

4 December 2024
Rated 2 out of 5 stars

Late collection

We arrange for the skip to be collected on Monday, and it was collected on Tuesday. when we pointed this out to the collector he just shrugged has shoulders

29 November 2024
AMA Waste logo

Reply from AMA Waste

Hello Jason,

Thank you for taking the time to leave a review.

We apologise that you had a negative experience with us, if you would like to discuss this further please contact info@amawaste.co.uk.

Thanks AMA Waste.

Rated 1 out of 5 stars

Invoice stated that the skip was to be…

Invoice stated that the skip was to be delivered to Scotland although we live 200 miles south! If we hadn’t checked the invoice we wouldn’t have known. Had paid a lot of money over £300. However, to be fair the refund was instigated satisfactorily.

27 November 2024
AMA Waste logo

Reply from AMA Waste

Hello Graham,

Thank you for taking the time to leave a review.

We apologise that there was an issue, however am pleased to hear that there was a swift resolution.

We hope to work with you again in the future.

Thanks AMA Waste.

Rated 5 out of 5 stars

Great skip hire company - good value

Great skip hire company
Ordered short notice and skip was with me following day. Delivered by a very skilled driver who had to be precise loading into garden. Uplift no trouble again and another lovely driver who arrived within timescale given
Would defo recommend

26 November 2024
Rated 5 out of 5 stars

Very good skip hire experience - thank you.

I hired a skip from AMA Waste and was very pleased with every aspect of delivery and collection. The driver was friendly and efficient and his vehicle spotless and appeared well maintained. AMA Waste would certainly be my first choice if and when I need to hire a skip in the future.

14 November 2024

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