I had a very positive experience with Amasty. They are a reliable company, and their support team is responsive, professional, and quick to resolve issues whenever they arise. The only reason I’m... See more
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Amasty modules have been great for our Adobe Commerce Cloud project, but more overly - it's the level of support and service that needs to be called out. Special mention to Valeryia, one of Am... See more
Company replied
Amasty have been one of our company's technical backbone for many years now, in our Magento / Adobe Commerce environment. And their technical expertise is not only great, their technical staff and sup... See more
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They are our first-partner-to-go-to when we need additional features for our Magento 2 store. We used to combine modules from various partners and origins but that never worked out well. We always... See more
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Company details
Written by the company
We help thousands of businesses worldwide developing e-commerce tools. 280+ Magento extensions developed 16+ years at the market 100 000+ happy customers Whatever you want from a Magento extension and custom development, we've got that.
Contact info
Afroditis, 25, Office 208, 1060, Nicosia, Cyprus
- amasty.com
You should know
4.1
Great
605 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Awesome custom patch
They sent the correct patch and gave the correct instructions to make it work.
13 April 2026
Unprompted review
Reply from Amasty
Dear Miguel,
Thank you for your feedback.
We're glad to hear that our support team was able to assist you and that the patch provided resolved the issue you experienced.
If you have any further questions or concerns, please don't hesitate to reach out - we'll be happy to help.
Warm regards,
Amasty Team
Very helpful and very kind people.
Very helpful and very kind people.
I needed some help with the settings of an Magento extension.
Thanks to the patience of Amasty and their knowledge it's all cleared now.
31 March 2026
Unprompted review
Reply from Amasty
Dear Jan,
Thank you for your kind feedback!
We're pleased to know that our team helped you configure your extension and get everything sorted out.
Please feel free to reach out if you need anything else in the future - we'll be glad to assist you further.
Warm regards,
Amasty Team
I had a very positive experience with…
I had a very positive experience with Amasty. They are a reliable company, and their support team is responsive, professional, and quick to resolve issues whenever they arise.
The only reason I’m giving 4 stars instead of 5 is the pricing. Both the modules and, especially, the subscription plans feel quite expensive.
Overall, I would still recommend Amasty for the quality of their products and the efficiency of their support.
27 March 2026
Unprompted review
Reply from Amasty
Dear Daniele,
Thank you for your thoughtful feedback.
We're glad to hear that you had a positive experience with our products and support team. Providing quick and professional support is very important to us.
The cost of extensions and subscriptions reflects the investments required to maintain performance, support and compatibility across our extensions at the top level, as well as adding new advanced features.
Please don't hesitate to reach out if there is anything we can assist you with.
Warm regards,
Amasty Team
Renewed subscription automatically I…
Renewed subscription automatically I cancelled it on the day and they are refusing to issue refund. Contacted my bank to act
25 February 2026
Unprompted review
Reply from Amasty
Dear Yorgo,
Thank you for sharing your feedback and concerns, we are sorry to hear about your unhappy experience.
Indeed, active Amasty subscriptions are renewed automatically, and all the relevant information about the subscriptions and their billing cycles is available, for example, on the product page at https://amasty.com/, in the shopping cart and in the Subscriptions section of your account. Additionally, our customers receive an automatic email notification 30 days before the scheduled Amasty subscription renewal date, and the email specifies the payment date and amount.
As outlined in the Amasty License Agreement, second and consequent payments for product subscriptions are not refundable.
If you have any remaining questions or concerns, please don’t hesitate to reach out to our team at support@amasty.com. We’ll be glad to provide all the information and guidance you may need.
Warm regards,
Amasty Team
As always a perfectly wonderful…
As always a perfectly wonderful service.
The modules are easy to install and if help is needed it is easy to get.
17 February 2026
Unprompted review
Reply from Amasty
Hi Rikke,
Thank you for your kind words!
We're pleased to hear that you've been happy with the quality of our products and services.
Your feedback is incredibly valuable to us. If you have any further questions or requests, please don’t hesitate to let us know.
Warm regards,
Amasty Team
5* Service and great team at Amasty
9 February 2026
Unprompted review
Reply from Amasty
Dear Mohammed,
Thank you for your kind feedback!
It's great to hear that the services our team provides meet your expectations. Please don't hesitate to reach out to us if you require any further help in the future.
We are always here to assist you.
Warm regards,
Amasty Team
Good technical support
10 February 2026
Unprompted review
Reply from Amasty
Dear Divya,
Thanks a lot for your nice words!
Your support means a lot to us. Please feel free to reach out whenever you have any questions or concerns - we'll be glad to assist you.
Warm regards,
Amasty Team
Always an excellent service!
Always an excellent service from all the Amasty team! Everyone is kind and helpful! The Dev team is quick and good to resolve issues! Thanks again :)
6 February 2026
Unprompted review
Reply from Amasty
Dear Doyon,
Thank you so much for your kind words!
We're truly glad to hear that you had a positive experience, and it was a pleasure for our team assisting you.
Please don't hesitate to reach out to us if you have any questions or need assistance, we're always here to help.
Warm regards,
Amasty Team
Good advice
Good advice, pinpointed at the problem and gave a solution that fixed the problem
30 January 2026
Unprompted review
Reply from Amasty
Dear team,
Thank you for your feedback!
We’re glad to hear that our support team identified the issue and its solution effectively. We truly appreciate you taking the time to share your experience.
Please feel free to contact us if you have any questions or concerns - we will be glad to assist you.
Warm regards,
Amasty Team
The assistance I received was…
The assistance I received was excellent. The team was responsive, helpful, and professional throughout
20 January 2026
Unprompted review
Reply from Amasty
Dear Simi,
Thank you for your positive feedback!
We’re glad to know that our support team’s input was valuable to you. Please don't hesitate to contact us if you have any questions or concerns - we'll be happy to assist you further.
Warm regards,
Amasty Team
Despite being a loyal customer, Amasty have seriously let me down.
Despite being a loyal customer, spending thousands of pounds with Amasty, they have let me down. My website developer purchased some extensions on my behalf (and invoiced them for us) a few years ago. I wanted to transfer them to my own account, to have better control of them now we use other developers, and were hit with a - to transfer them - you have to purchase a year's support with them (despite never subscribing to support in the first place) - which comes to nearly 1 thousand pounds!
So unhappy, I keep asking if they can do anything and it's basically, computer says not.... ether keep them with a company we no longer use, or pay for them again?! Safe to say I will no longer support them.
14 January 2026
Unprompted review
Reply from Amasty
Dear Fern,
Thank you for taking your time to share your feedback and for your continuous loyalty. We’re truly sorry to hear about your unhappy experience.
The license transfer process described at https://amasty.com/knowledge-base/how-transfer-extension-from-one-account-to-another.html indeed involves creating an order with the relevant product subscriptions in the recipient account. As a result of the transfer, the recipient account gets access to full latest updates and support services for the relevant product, which are included as part of the product subscription rather than offered separately.
As we discussed, a license transfer is not mandatory for your Magento website, to have access to the relevant Amasty products, and it’s enough for you to have the purchasing account assign the relevant licenses to your Magento project.
We’re glad that your case was resolved by you assuming ownership of the original purchasing account with the relevant extension licenses.
We appreciate your patience and cooperation, and if your needs change in the future, we hope that we will have an opportunity to work with you and bring benefit to your Magento store with our products and services.
Warm regards,
Amasty team
Gold Standard Customer Support
Amasty modules have been great for our Adobe Commerce Cloud project, but more overly - it's the level of support and service that needs to be called out.
Special mention to Valeryia, one of Amasty's Customer Relationships Managers.
Valeryia has supported us through a very challenging process of transferring Amasty licenses from an old agency to our own account - and upgraidng to the latest versions. Her support has been invaluable and we can't thank her enough.
13 January 2026
Unprompted review
Reply from Amasty
Dear Edward,
Thank you so much for your kind feedback!
We’re happy to hear that our support met your expectations and that our Customer Relationships Manager was able to assist you throughout such a challenging process. Ensuring a smooth license transfer for the Magento projects is one of our priorities, and it’s great to know Valeryia's efforts made a real difference.
Please don't hesitate to reach out to us if you have any questions or need further assistance - we'll be glad to help you anytime.
Warm regards,
Amasty team
Helped with the problem
Without any difficulties, they tried to help me and in the end it seems that it solved my problem.
24 December 2025
Unprompted review
Reply from Amasty
Dear team,
Thank you for your feedback!
We're really pleased to hear that our support team was able to resolve your issue. Please don't hesitate to reach out to our support team if you have any questions or concerns - we will be glad to assist you.
Warm regards,
Amasty Team
I've been a customer of Amasty for over…
I've been a customer of Amasty for over 5 years. The moment I requested a refund for a product I no longer was using they threw the book at me and say that it's the terms and conditions that no refunds are provided. I canceled all my subscriptions and went with the competition that rewards loyalty.
1 December 2025
Unprompted review
Reply from Amasty
Dear Cesar,
Thank you for taking the time to share your feedback and for your continuous loyalty. We truly appreciate the trust you placed in us during this time.
We have reviewed our records, and we see that your feedback is related to a recurring subscription payment. Indeed, recurring Amasty product subscription payments provide immediate and uninterrupted access to the latest updates and support services for the extension until the end of the paid subscription period, and, as per our License Agreement, such payments are not refundable.
We do our best to ensure that our customers have all the relevant information about the status of their product subscriptions, and you can always check the status of your subscriptions and the next billing date in your Amasty account. We also send an automatic email notification 30 days before the scheduled renewal date to provide our clients with all the details regarding the renewal payment date and amount.
We are truly sorry to hear about your decision, and we hope that we will have an opportunity to cooperate in the future and bring benefit to your Magento store with our products and services.
Warm regards,
Amasty team
The best Magento support you could get!
19 December 2025
Unprompted review
Reply from Amasty
Dear John,
Thank you for your feedback!
We're glad that our support services meet the expectations of your Magento project. Please don't hesitate to contact us if you ever have questions or concerns - our support team will be glad to help you.
Warm regards,
Amasty Team
Amasty have been one of our company's…
Amasty have been one of our company's technical backbone for many years now, in our Magento / Adobe Commerce environment. And their technical expertise is not only great, their technical staff and support guys and girls, are quick, kind and really professional too. If you want a trustworthy Magento consultant, this is them! This time they tweaked an extension to suit our complex environment, and it was done in a few days only. What more could you ask for?
12 December 2025
Unprompted review
Reply from Amasty
Dear Pelle,
Thank you for your feedback!
We truly appreciate your trust in Amasty over the years and are pleased to be a part of your Magento project. We’re especially glad to hear that our team could tailor the necessary extension to your requirements quickly and effectively.
Should you need any further assistance or custom solutions in future, please don't hesitate to reach out to us - we’ll be more than happy to help.
Warm regards,
Amasty team
Great support with fast response and quick fix
Great experience with Amasty support. The team quickly identified the issues and provided effective fixes in a short amount of time. Very satisfied with the responsiveness and solution.
10 December 2025
Unprompted review
Reply from Amasty
Dear Evan,
Thank you for your kind feedback! We truly appreciate you taking the time to leave the review.
We're pleased to hear that our support team was able to resolve your issue quickly.
Please feel free to reach out to us if you ever have any questions or concerns - we're here to help.
Warm regards,
Amasty Team
I’m very satisfied with the customer…
I’m very satisfied with the customer service I received. The team was extremely responsive and handled my request quickly and professionally. They clearly understood the issue and provided the exact solution I needed. Everything was resolved faster than expected, and their communication throughout the process was excellent. Thank you for the great support!
23 November 2025
Unprompted review
Reply from Amasty
Dear Monem,
Thank you for your kind feedback!
We’re delighted to hear that our support services exceeded your expectations. Knowing that our efforts make a positive impact truly motivates our team to keep improving and delivering the best experience possible.
Please don't hesitate to contact us if you ever have any questions or concerns - we're always here to help.
Warm regards,
Amasty Team
I'm really disappointed with Amasty :(
I am disappointed with my recent experience. After their pricing model changed to a subscription, I proceeded with a purchase expecting flexibility and clarity. I requested a cancellation and refund shortly after the payment. Unfortunately, the request was not accepted.
While I understand that every company has its policies, I expected a more customer-friendly approach, especially given the circumstances and timing of the request. The situation left me feeling that the transition to subscription-based licensing was not transparent enough and led to a purchase that did not match my expectations or needs.
This experience has made me more cautious about future purchases and subscriptions from this vendor.
For sure I will not use their extensions in any future projects.
I don't recommend Amasty as a Magento extensions developer.
27 November 2025
Unprompted review
Reply from Amasty
Dear Maksymilian,
Thank you for sharing your concerns, we're truly sorry to hear about your unhappy experience.
We have reviewed our records, and we see that our team assisted you with canceling your active subscription in ticket #488103. Once your subscription is canceled, there will not be any further recurring charges.
It is essential for us to ensure transparency and provide our customers with all the relevant information regarding their subscriptions, and all the details about the annual product subscription charges and the billing cycle are provided on our website before the purchase, for example, on the product page and in the shopping cart. Details about our customers' active and canceled subscriptions are provided in the Subscriptions section of their account after the purchase, please do not hesitate to check the billing cycle and the renewal amounts for your product subscriptions at any moment.
If you ever have doubts or concerns regarding your Amasty purchases or subscriptions, please contact our team at support@amasty.com to share them, and we will be happy to provide you with all the relevant information and guidance.
Warm regards,
Amasty team
Amasty is so amaze Support
Amasty is so amaze professional and solving problem focused.
15 November 2025
Unprompted review
Reply from Amasty
Dear Ginoi,
Thank you for your feedback!
We’re glad to hear that our team resolved your issue efficiently, and we truly appreciate you taking the time to share your experience.
Please feel free to raise a support ticket if you ever have any questions or concerns - our support team will be glad to assist you.
Warm regards,
Amasty Team
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