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Aluminium Trade Windows Reviews 

374
•
TrustScore 4.5 out of 5

4.3

Aluminum Window Manufacturer
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Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting an easy ordering process, good communication, and helpful support staff. The delivery service is frequently described as first-class, with many appreciating timely updates, real-time tracking, and efficient, friendly drivers. People often commend the staff for being professional and going above and beyond, making the overall experience stress-free and pleasant. However, some customers also noted issues with product accuracy and delivery. Reviewers reported receiving damaged items, missing parts, or incorrect components. Additionally, some people mentioned problems with delivery dates not being honored, poor communication regarding delays, or website glitches affecting order details.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the helpfulness and... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the helpfulness and friendliness of the... See more

Product

Customers had ambiguous experiences with product quality and delivery. Many reviewers praised the good... See more

Service

Users describe positive interactions with service, with many reviewers highlighting great service all around,... See more

Order

People report ambiguous experiences with order, with some finding the ordering process easy and receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

for aluminium french windows 1. delivery was as forecast 2. installation was straightforward (the installation guide is bit light on detail around how glazing bead is installed) 3. door operation... See more

Rated 5 out of 5 stars

Brilliant up to the minute info on delivery with a very helpful real-time tracker. Anthony arrived right in the middle of busy school drop off period but was very patient while waiting for access. The... See more

Rated 5 out of 5 stars

We had double French doors and 2 side screen windows and 4 glazing units for the doors and windows delivered. The delivery driver was Anthony and was very helpful and pleasant to deal with,unfortunat... See more

Rated 5 out of 5 stars

Really appreciated having updates on delivery timing. Driver was most helpful and attentive to details. The delivery went well and as far as we can see, without unpacking it all, everything seems in g... See more

Company details

  1. Aluminum Window Manufacturer

Written by the company

We offer the UK’s Largest Online Aluiminium range with a possible 742 million different configurations all of which can be configured online in minutes. All our items are fully Building Regulation Complient with A-Rated Glass fitted as standard with an optional upgrade for PAS24 for all new builds. Our online store is the ideal partner for any Builder, Installer or Homeowner to order your new Aluminium Windows and Doors with ease.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

374 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(374)

125 reviews in the last 12 months

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Rated 1 out of 5 stars

Unfortunately I had a Very bad…

Unfortunately I had a Very bad experience with them. Ordered two big windows and frames.
One came correct but like a banana the second came wrong size. Frame was smaller than the windows.
I paid to fitter to install and install them twice because no one from the manufacturer is checking before sending.
Yes they sent me new one in two weeks time but I stained without windows during that time. They didn’t compensated me and tried to put the guilt on me.
So end of the day I paid twice to fitter and extra making good man to do the reviews again! They should cover all the inconveniences done to the customers!Absolutely unfair and definitely not going to use and recommend them !
I can provide many photos and evidence if require!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Spot on service.

Simple and straightforward to order. Helpful communications. Delivery process was great, clear notification a day ahead and communication on the day with tracked ETA. Antony our delivery driver was very helpful and did things nice and carefully.

16 July 2025
Unprompted review

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