Alpine Dog Co. Reviews 

624
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and durability of the products, often noting they exceed expectations and are superior to other brands. Many appreciate the wide range of customization options and the sturdy construction, which is particularly beneficial for larger, active dogs. Reviewers frequently highlight the fast and efficient delivery, with many receiving their orders much sooner than anticipated. The customer service is also highly regarded for being responsive, helpful, and resolving issues quickly and effectively. However, some customers experienced issues with orders not matching their requests, missing items, or discrepancies in product sizing and color compared to online descriptions. A few also noted concerns about the quality of certain leashes or harnesses, and occasional delays in receiving complete orders or responses from customer service regarding exchanges.

What people talk about most

Product

People report positive experiences with products, consistently praising their high quality, durability, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the products as sturdy, durable, and... See more

Order

Customers had positive experiences with order, praising the seamless process, quick delivery, and excellent... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and efficient delivery... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as amazing, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased three collars from Alpine Dogs in the last 5 years and will only get collars from them. The quality is always above expectations and outperforms any other collars I've purchased in t... See more

Rated 5 out of 5 stars

This is my third order from Alpine Dog Co. I’ve purchased 3 of the 2” collars and they’re all stunning, I’ve also purchased 2 of the tacti leashes & 1 terrain harness. All excellent quality. I will sa... See more

Rated 5 out of 5 stars

I recently discovered Alpine Dog Co. on Instagram and 3 orders later.. my spouse and I couldn't be any more happy! The communication is on point, the products are fantastic quality, turnover from orde... See more

Rated 5 out of 5 stars

I ordered a limited edition 2” collar from alpine dog co about 6 weeks ago. I ordered the wrong one because I meant to order the 2 “ martingale one and still needed that one. I love it so much and the... See more


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Durable, quality K9 Tactical gear that transitions to everyday wear for big dogs and dogs big in spirit.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

624 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(624)

199 reviews in the last 12 months

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Rated 5 out of 5 stars

Tacti Collar customized...

I originally ordered the wrong size collar and realized as soon as confirmation came through. I reached out via IG & email, Alpine responded quickly on both and was able to rectify my error without issue. Shipping was quick and im absolutely in love with the collar, the quality and look is on point!

28 January 2026
Rated 4 out of 5 stars

It was rather a long process to get

It was rather a long process to get mine but it finally arrived. It does oddly , provide me much more control just having the harness on her. She is a young large mastiff and can really pull me off my feet. I am a bit mystified by all the clips though. It has taken some time to get the fit correct, mostly because it’s new and a little stiff. I am not sure how snug I am supposed to have it but it looks great and seems to make her calmer in a walk.sorry it took so long to write this but I wanted to try it out a bit first. I do feel more confident now that I have tested it to control her bolting towards people she wants to visit with. I can confidently tell you I am pleased with this purchase. Thanks for your help Natasha!!

6 January 2026
Rated 5 out of 5 stars

Trainer’s review

As a dog trainer and owner this is easily my favourite brand of K9 gear! I absolutely love the 2” collars with the tacti leash combo. I’ve gotten so many of my friends and clients to switch to them and i only hear good things about their experience as well! However I’d love it if the slip lead stopper could be built in a way that doesn’t slip up and start to loosen with movement as it’s something I love to utilize during specific sessions. I love to be able to support a Canadian owned business <3 and hope I can continue to do so!

1 February 2025
Unprompted review
Rated 5 out of 5 stars

Go ahead buy the collar …

Oshi has the most unique, one a of a kind collar collection . Not only are they strong and durable , but they’ll customize it exactly how you want it too . Alpine dog co. goes above and beyond for their customers and as well as their dogs . 10/10 HIGHLY RECOMMEND ⭐️⭐️⭐️⭐️⭐️

19 January 2026
Rated 5 out of 5 stars

I recently discovered Alpine Dog Co...

I recently discovered Alpine Dog Co. on Instagram and 3 orders later.. my spouse and I couldn't be any more happy! The communication is on point, the products are fantastic quality, turnover from ordering to delivery is quick, and I'm proud to have our dogs living their best lives in their new gear.

10 January 2026
Rated 5 out of 5 stars

Great martingale

Second purchase of the same collar, for my growing mastif. No complaints, great quality product, super fast deliver and good follow up ☺️💜

12 January 2026
Rated 5 out of 5 stars

Top Shelf Customer Service!!

When I first received my order, there were a couple of errors with embroidery, one harness was the wrong size, and one leash was missing. I reached out to customer service and they not only responded to me within an HOUR of my email, but rectified the issue THE SAME DAY and had the replacement custom collar, patch, and missing leash sent express to me, with no cost to myself. I wasn't able to get a replacement harness in the proper size, as it was now out of stock (out of anyone's control at this point), but they sent me a return label and full refund for the wrong one. They placed me on a personal mailing list for when the proper size returns in stock or otherwise one becomes available. The responses were thoughtful and sincere--I truly felt valued not only as a customer, but as an individual. They also sent me a bonus slip lead as an apology for the trouble. One of the BEST experiences I have ever had with customer service. Fast, personable, and caring!! Thank you Alpine Dog Co.! I'll definitely be referring to others!

12 January 2026
Unprompted review

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