ATF 

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Rated 5 out of 5 stars

Adam was a huge help quick and simple. I messed up and used the wrong email during the Black Friday rush, but he found my purchase fast af and assured me it wouldn’t affect anything. I noticed the iss... See more

Company replied

Rated 5 out of 5 stars

I've had no issues like other firms I've been with. They Issue accounts immediately after purchase. The spreads are better than my personal account and the customer service is good. The... See more

Rated 4 out of 5 stars

Account number: 1334539 I’m genuinely blown away by Alpha Trader Firm I entered one of their giveaways not expecting much, and to my surprise — I actually won! 🎉 The team was professional, prom... See more

Company replied

Rated 2 out of 5 stars

Rules are very rigid and inflexible despite i have very strong reasons. They breached my funded account because of 30 days inactivity despite the reason of me having a surgery on both eyes and unable... See more

Company details

  1. Educational Institution

Written by the company

ATF


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Rated 1 out of 5 stars

Not the best platform in my opinion

they did give me your funded reset so thank you. If any improvements on the platform I will update my review again

17 November 2025
ATF logo

Reply from ATF

Thank you for your feedback. We wanted to let you know that we have sent you an email regarding your concerns. Please check your inbox for more details.

Rated 1 out of 5 stars

They denied my 42k payout don’t trust…

They denied my 42k payout don’t trust this firm they will not pay you and have hidden rules for everything. In addition to that their funded contract clearly states that they don’t have to pay you for no reason read it carefully

Edit
You guys are lying my account number is Account 1437000 it you want to check you guys denied my 42k payout and closed my account

1 October 2025
Unprompted review
ATF logo

Reply from ATF

Hello Ramazan,

We have processed thousands of payouts, paying millions of dollars to traders worldwide, and we apply the same standards to every account to ensure fairness and transparency. If you have any questions regarding your account we would be happy to assist and provide any necessary documentation.

Rated 5 out of 5 stars

Customer service 💯

Customer service 💯

20 November 2025
ATF logo

Reply from ATF

Thank you for your feedback! We’re happy to hear our customer service has been helpful. We’re always here to support you!

Rated 1 out of 5 stars

I have run into so many issue with this…

I have run into so many issue with this platform that it's honestly driven me up the wall. Trades have closed in ways I didn't expect and the support I reached out to didn't give me the clarity I was hoping for. At this point I am trying to sort out a refund but I am not sure I am trying to sort out a refund but I am not sure what to expect. It just happened that I was dealing with-gold rulé-at the same time and the difference in how things were handled there made this whole situation even sharper.

20 November 2025
Unprompted review
ATF logo

Reply from ATF

Hello Thomas,

We are unable to locate any active accounts with the information provided, please reach out to support@thealphatraderfirm.com we will look into your account and further assist.

Thank you

Rated 1 out of 5 stars

DOT TRUST THIS ONE SCMER

20 November 2025
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Reply from ATF

Hello Rida,

We’re sorry to see this comment, but this doesn’t reflect our service. If you’ve had any issue or delay, please reach out to support@thealphatraderfirm.com so we can review your account and assist you directly.

Rated 2 out of 5 stars

Too expensive

Too expensive

16 November 2025
ATF logo

Reply from ATF

Thank you for your feedback! We understand your concern. Please check your inbox — we’ve sent you an email with more details.

Rated 1 out of 5 stars

marilynsetzeⓐ gmail…

Absolute 100% scam. Do not be taken in by these people! They play the long con, not too pushy, very polite, then when you want to make a withdrawal....forget it. Suddenly the site can't be reached, the emails come back as undeliverable. Disgusting creeps
I refused to let them go away with my money filed a complaint and got everything back within few days.... seek help if you can

14 November 2025
ATF logo

Reply from ATF

Hi Marilyn,

We’re sorry to hear about your experience. If you’ve had any communication delays, we’d be happy to look into your account and help resolve it. Please reach out to us directly at support@thealphatraderfirm.com so our team can assist you.

Rated 5 out of 5 stars

I had contact their support to get my…

I had contact their support to get my account KYC verification done manually cause I was having issue with the verification, and Daniel one of their support agent attend to me well and also make the process stress free for me. A 5 for Daniel for is great work.

18 November 2025
ATF logo

Reply from ATF

Thank you for sharing your experience!
We’re glad Daniel was able to assist and make your KYC verification smooth. We appreciate the 5-star feedback!

Rated 1 out of 5 stars

SCAM ALERT..!!!! THEY REJECTED MY PAYOUT WOREST REASON,

THEY REJECTED MY PAYOUT WOREST REASON,
i already got my first payout 3% this time second payout 8% they rejected.they said not valid reason to reject my payout.and also they not pay big payout doing scam to reject big payouts

18 November 2025
Unprompted review
ATF logo

Reply from ATF

Hello Magesh,

We can't find any active accounts with Alpha Trader Firm, please make sure you are reviewing the correct company.

If you can please reach out to support@thealphatraderfirm.com with information regarding your account we would be happy to further assist you with this matter. Thank you

Rated 1 out of 5 stars

till now I can't access or I can't log…

till now I can't access or I can't log in to the platform you provided

18 November 2025
ATF logo

Reply from ATF

We're sorry to hear you're having trouble accessing your platform. Please check your inbox — we’ve just sent you an email to help you get this resolved right away.

Rated 5 out of 5 stars

Nice

Great platform and everything thank you guys for helping me 🫶🏼😊

16 November 2025
ATF logo

Reply from ATF

Thank you for your review! We’re glad you’re enjoying the platform and we appreciate your support.

Rated 1 out of 5 stars

SCAMMERS- SCAMMERS-SCAMMERS

SCAMMERS- SCAMMERS-SCAMMERS
stay away from this propfirm. They find excuses not to pay you and brach the accounts for no reason. I have everything on screenshots. The breach my account without reason and declined my payout. If you want to waste time and money like me go for it

12 November 2025
Unprompted review
ATF logo

Reply from ATF

Hello Renos,

We are unable to locate any account matching your first and last name, if you could please reach out to support@thealphatraderfirm.com so we can help you. Thank you

Rated 4 out of 5 stars

Trading platform

Trader locker platform needs to be looked into with their high spread and commissions, match trader and mt5 platforms ae better off in my opinion.

I have 2 accounts with the alpha trader.
Phase 2 account for verification.
I am currently on my second phase target.

2 October 2025
ATF logo

Reply from ATF

We appreciate your thoughts on Tradelocker and are always working to improve. Glad to hear you're moving through Phase 2—let us know if you need anything.

Rated 4 out of 5 stars

Had some trouble with my KYC…

Had some trouble with my KYC verification and I'm greatly for the help I received from one of their agents Adam. It was easy to connect through the live chat, the system is so far fluent .

18 November 2025
ATF logo

Reply from ATF

Thank you for your feedback! We're glad Adam was able to help with your KYC issue and that the live chat and platform worked smoothly for you. We're always here if you need anything!

Rated 1 out of 5 stars

Forex scammers

Gave an honest review after their terrible customer service and they breached my account and banned me. Stated they would give a refund. Never happened. Was more than enough to never trade forex again and move to futures.

11 November 2025
ATF logo

Reply from ATF

Hello Amber,

Please email to support@thealphatraderfirm.com in reference to your refund status. We can help look into this matter for you. Thank you

Rated 5 out of 5 stars

Already second payout with them

I had two four digital payout with this firm
Although the process time little bit longer
But they really pay
I recommend this firm Although,they pay honestly if you follow the rules

11 November 2025
ATF logo

Reply from ATF

Thank you for sharing your experience! We’re glad to hear you received your payouts and appreciate your patience with the process. We’re committed to being reliable and transparent, and we’re happy to have earned your recommendation.

Rated 1 out of 5 stars

Worst customer service

Worst customer service

17 November 2025
ATF logo

Reply from ATF

Thank you for bringing this to our attention. We’re sorry for the inconvenience you experienced. Please check your inbox — we have sent you an email so we can assist you further right away.

Rated 1 out of 5 stars

I recently completed a live account…

I recently completed a live account challenge with Alpha Trader Firm and met all profit and consistency (Trader Score) requirements. However, when I submitted my payout request, it was declined due to alleged Martingale and Hedging violations.

I explained that I used TradeLocker’s fixed percentage risk per trade tool for all trades — roughly 0.3% risk each time — which automatically adjusts lot size based on contract size and stop-loss.

Despite providing this context, Alpha Trader Firm denied the payout based solely on their algorithm detecting lot size increases (which they define as "Martingale") and overlapping positions (which they classify as "hedging"). These overlaps were incidental due to multi-asset position management, not an intentional strategy.

While I respect their rules, I feel the review lacked nuance and the decision did not consider actual risk exposure. I encourage traders using varying symbols and risk tools to be cautious — even responsible risk management practices can be flagged as violations based on their metrics.

I’ve moved on, but I would advise others to be mindful of these strict interpretations if you plan to scale or trade multi-asset strategies with Alpha Trader Firm.

17 November 2025
ATF logo

Reply from ATF

Thank you for bringing this to our attention. We’re sorry for the inconvenience you experienced. Please check your inbox — we have sent you an email so we can assist you further right away.

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