The Alphagreen team was incredibly helpful. I highly recommend this company due to their reasonable prices, valuable advice, and quick delivery. I'll definitely be a repeat customer.
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See what reviewers are saying
Ordered a cbd vape pen, the be calm one to be exact. After some technical issues the product arrived and I’ve immediately began to try it. Few puffs and it does indeed help to feel calmer. I’ll try so... See more
Company replied
edit: I've written the review below after not receiving my order and not getting reply via email\Facebook. After leaving review here I've been contacted quickly and was given a refund and a discoun... See more
Company replied
Bought Amira 20% CBD from Alpha Green and I'm really pleased. Their products are high quality and good value for money, fast shipping, beautiful low-plastic packaging, and really really lovely persona... See more
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Company details
Written by the company
Alphagreen provides a curated portal for leading health and wellness brands. Working closely with established and trustworthy products from around the world, we deliver best results for anxiety, pain, stress, sleep, beauty and overall wellbeing.
Contact info
Shelton Street 71-75, WC2H 9JQ, London, United Kingdom
- +44 7852 248767
- media@alphagreen.io
- alphagreen.io
4.5
Excellent
268 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Amazing products
Amazing products. Many to choose from. Very happy with the products I bought. The shipment was speedy and I will for sure be buying from them again.
8 April 2021
Reply from Alphagreen.io
Hello Anna,
It is incredible to see customers such as you appreciate our products and services. We are always here to assist you if ever you need any more help.
Kind Regards,
The Alphagreen Team
Really quick & easy service to use !
7 April 2021
Reply from Alphagreen.io
Hi Ryan,
Thank you for your review. We aim to provide our customers a seamless experience with our service. Rest assured that we are constantly working to make it better every time. Thank you for appreciating it.
Kind Regards,
The Alphagreen Team
Excellent costumer service.
2 April 2021
Unprompted review
Reply from Alphagreen.io
Hello Melina,
We are delighted that you rate our service as excellent. Thank you so much! We look forward to seeing you back soon.
Kind Regards,
The Alphagreen Team
Good products
2 April 2021
Reply from Alphagreen.io
Hi Edel,
Thank you for your rating. We’re delighted you found our products good. If you need any help, you know where to find us!
Kind Regards,
The Alphagreen Team
I have bought the Kiara CBD oil and…
I have bought the Kiara CBD oil and then the vape as the oil worked well for me. (Joint pain and sleep issues)
Customer service also fantastic as I had a small problem with my order which they rectified very swiftly.
There were so many different companies and so many different strengths of oils to choose from but really please I chose Alphagreen. PS you can pay me the £5 later!!! Only joking, they don’t know me from Adam. Can’t recommend them enough.
26 March 2021
Reply from Alphagreen.io
Hello Jacquie,
Thank you for the kind words. We are glad to know that the products worked for you and that we were able to satisfy you with our customer service. We will continuously improve our service so that you wouldn't have to get your CBD anywhere else.
We look forward to seeing you back soon!
Kind Regards,
The Alphagreen Team
KYND CBD balm
I purchased"KYND CBD balm' to see if it would provide some relief for a recurring pain on the top of my foot at the juncture with my ankle. I apply the balm two or three times a day and it is making a difference. The service was excellent and the product was delivered promptly.
Thank you.
16 March 2021
Reply from Alphagreen.io
Hi Bob,
We are honoured that you rate our service excellent. We’re also glad that the product worked on you and that it has made a difference. If you need any more help, feel free to come back to us, and we’d be happy to assist you.
Kind Regards,
The Alphagreen Team
Informative and honestly helpful.
Love how helpful they were in informing me and helping me decide which product to buy. Very happy.
11 March 2021
Reply from Alphagreen.io
Hello Emily,
We are super happy to know that we could help you with the information you need in deciding what products to buy. Remember, we are always here to help you, and we are just a few clicks away.
Kind Regards,
The Alphagreen Team
Very good customer support
11 March 2021
Reply from Alphagreen.io
Hi Kunde,
Thank you for the kind words. We are glad that you found our customer service as efficient. If you have any more questions, don’t hesitate to reach out to us.
Kind Regards,
The Alphagreen Team
Excellent and fast delivery
7 March 2021
Reply from Alphagreen.io
Hello Mr Maziere,
Thank you for taking the time to leave us a review. We’re glad you found our service excellent. If you have any more queries, you know where to find us!
Kind Regards,
The Alphagreen Team
Always have what I require and a speedy…
Always have what I require and a speedy delivery even at weekends
5 March 2021
Reply from Alphagreen.io
Hi Matt,
We are glad that we have provided you with what you require and we’re happy that our delivery has satisfied you. Looking forward to having you again as a customer soon!
Kind Regards,
The Alphagreen Team
Amazing customer service have not…
Amazing customer service have not received my order as yet but really looking forward to this arriving can't wait thanks
4 March 2021
Reply from Alphagreen.io
Hello Chris,
Thank you for appreciating our customer service. I hope that you enjoyed the product that you ordered. Come back to us if you need any more help!
Kind Regards,
The Alphagreen Team
This is a very good company to do…
This is a very good company to do business with.The product unfortunately was faulty.As they deal with various brands,this was not down to them.
Their quick response and communication was faultless and now I'm awaiting a refund.I highly recommend this company and would not hesitate to do business with them again.Well done Alphagreen !
24 February 2021
Unprompted review
Reply from Alphagreen.io
Hello Isabelle,
We are honoured that you rate our service so highly despite the issue that you had with your order. Rest assured that we will always provide you with the best customer service each time you return and do business with us. Thank you for the kind words. We appreciate it! If you have any questions about any of our products or CBD in general, don’t hesitate to reach out to us, and we will gladly assist you.
Kind Regards,
The Alphagreen Team
Great support team and products
The support team is amazing! A special shutout to Rob that always helped me super quick and very efficiently. Unfurtunatly, due to Brexit, my order got stuck at customs for 10 days, delaying the delivery. Although, it was then released and I was not asked to pay further taxes.
I already tried the gummies and I definitely feel more relaxed. I never did cbd edibles before and I bought the 10mg per gummie. I guess I need something stronger though.
I told a few friends here in Portugal and they are looking forward to buy from this store as well.
I will order again from you guys!
22 February 2021
Reply from Alphagreen.io
Hi Ana,
Thank you for this incredible review and for recommending us to your friends. We are glad you enjoyed the gummies and that you found the service efficient. We are grateful that you appreciate Rob’s hard work! Rest assured that we will always provide the same satisfactory service that you received.
We look forward to seeing you back soon.
Kind Regards,
The Alphagreen Team
Outstanding service
Outstanding service! I placed an order without thinking so I had to change something. No problem with this amazing service! Fast and efficient but very friendly. Won another customer!
10 February 2021
Unprompted review
Reply from Alphagreen.io
Hello Felix,
We are super glad that you are satisfied with our service. We are pleased with these kind words of yours. Thank you!
We hope to see you back soon!
Kind Regards,
The Alphagreen Team
excellent service and communication
excellent service and communication ! Even after my parcel went missing, Rob was there to arrange an immediate replacement delivery to me ! Really amazing ! I recommend products and customer service ! I will be coming back ! Thank you
10 February 2021
Reply from Alphagreen.io
Hello Angela,
We are honoured for your excellent review. We are glad that we were able to resolve the issue with your order immediately. You can rely on us that we will always provide the best customer service and CBD products. If you need any more help, we are just a few clicks away!
We look forward to having you again soon.
Kind Regards,
The Alphagreen Team
Great service
Great service, very helpful compared to other companies If you have a problem with the delivery just contact them by mail and they will respond quickly, cheers
10 February 2021
Reply from Alphagreen.io
Hi Alex,
We appreciate that you found our service great. Rest assured that we will consistently deliver quick and high-quality service to all our customers. Thank you for this kind review. Don’t hesitate to reach out to us if you need any more help. Cheers!
Kind Regards,
The Alphagreen Team
Incredible customer support.
Incredible customer support.
I was enquiring on a couple of different products and Rob was there to guide me with the best products for my level of user and what I needed help with most.
Thanks guys
1 February 2021
Reply from Alphagreen.io
Hello Hayley,
Thank you for the kind words. We always aim to provide outstanding customer service and CBD products to all our customers. We are glad that you are happy with the service that Rob has given you.
We look forward to seeing you back soon.
Kind Regards,
The Alphagreen Team
Website customer service is super…
Website customer service is super responsive, quick and kind. Can't wait to receive and try the product Hannalisa recommended me for my patients.
29 January 2021
Reply from Alphagreen.io
Hello Marcos,
Thank you for taking the time in doing this review. We pride ourselves on how responsive our customer service team are, and we are glad that you found our team efficient. If you need any more help, you know where to find us!
Kind Regards,
The Alphagreen Team
I've never used this company before but…
I've never used this company before but my old CBD supplier is not currently able to trade CBD under the lockdown using their click and collect service so I thought I'd give these guys a go! I haven't yet placed an order with them but I will be doing so shortly and want to say a special thank you to Rob on chat who has paid extra attention to detail when explaining the type of product I need and what it helps with. He is an absolute credit to your company and deserves recognition for this,as it's not every day someone cares to help as much as he has me. Very much appreciated ☺️
28 January 2021
Reply from Alphagreen.io
Hi Sandra,
On behalf of the whole Alphagreen team, thank you for this fantastic review. We are honoured that you appreciate the exceptional customer service that Rob has given you. He is indeed an amazing part of our team!
We look forward to seeing you back soon!
Kind Regards,
The Alphagreen Team
Reply from Alphagreen.io
Hello Ethan,
I am really sorry to hear that the product didn't work for you - we want everyone to have a good experience with CBD. The truth is that there isn't a 'one size fits all' approach, which means that some customers will benefit from different strengths and different types of products.
We are going to contact you personally to see what we can offer you to make up for this, so keep an eye out!
Kind regards,
The Alphagreen Team
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