The only reason for giving 4 stars instead of 5 was because of a missed delivery. I cannot see why the small package wasn’t pushed through the door first time, like it was on the second delivery. Oth... See more
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Review summary
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I know it is not recommended, but I put the cooling mat in the freezer for a couple of hours. This way, I can lie or sit on it, and it goes a long way toward soothing the osteoarthritis in my hips. I... See more
Phone was answered quickly, and the person I spoke to was immediately able to identify the items I needed. Goods arrived two days later. Couldn’t realistically ask for better.
Thank You Alpha Clinics! I am glad that I have found Alpha Clinics and the efficient ordering and posting service for my hearing aid accessories. Thank you so much. David Flower
Company details
Written by the company
We offer the best possible vision and hearing health care within the U.K. Bringing our renown 5* services to the comfort of your own home. We pride ourselves on giving patients the energy and motivation to do the activities they want to do.
Contact info
Clayton House, Fort Street, BB1 5DP, Blackburn, United Kingdom
- 01254661028
- info@alphaclinics.co.uk
- alphaclinics.co.uk
4.5
Excellent
391 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Delighted with product
22 February 2025
Great service
24 February 2025
Items delivered promptly and in good…
Items delivered promptly and in good condition
23 February 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
So much easier to place my order with…
So much easier to place my order with Alpha than a well known pharmacy company that I purchased my hearing aid from. Simple to use website that didn't keep crashing and prompt delivery service.
23 February 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Did exactly what I hoped for
Did exactly what I hoped for. Sent a hearing aid charger promptly and at a great price. The one I used on amazon sent me the wrong charger, was 20% more expensive and I had to pay for the return. This was way better service. Thanks!
25 February 2025
Unprompted review
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Very efficient order and delivered no…
Very efficient order and delivered no problem happy with service
27 January 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Items never received
Items never received
No tracking number provided as promised.
Still awaiting for any response.
22 January 2025
Unprompted review
Excellent service!!
23 January 2025
Unprompted review
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Wrong goods sent
We ordered a device which when it arrived was not the one ordered We have since requested a replacement and have not received the original device and no reply for a return address which was promised
24 November 2024
Very quick delivery!
25 November 2024
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Product arrived soon after I ordered…
Product arrived soon after I ordered it,well packaged and what I ordered.
24 November 2024
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
happy customer
very satisfied with the items and efficient delivery. will certainly use again.
26 October 2024
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Website easy to use
Website easy to use
Prices good
Fast and efficient service
Customer service dealt with my questions well
26 October 2024
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reasonablyq priced and a rapid efficient…
Reasonably priced and a rapid efficient service, well done 👌
25 October 2024
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
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