Hearingaidaccessories Reviews 203

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

First time using and won’t be the last. Mom managed to break the received on her hearing aid which is an older model and I struggled to find a replacement. Hearing aid accessories had it in stock and... See more

Rated 5 out of 5 stars

1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a rep... See more

Company replied

Rated 1 out of 5 stars

Anchors did not fit my Phonak speaker wire. The hole in the anchor cable through which the speaker wire must go was far too big, with the result that the anchor simply floats around. This result... See more

Company replied

Rated 5 out of 5 stars

THE UNIT ARRIVED PRIOR TO THE ANTICIPATED DATE. I DIDN'T REALIZE IT WAS MADE FOR THE UK, BUT THEY INCLUDED A UNIVERSAL KIT TO FIT USA AND SEVERAL OUTLET TYPES. IT WAS EASY TO HOOK UP AND THE OPTICS... See more

Company details

  1. Hearing Aid Store

Written by the company

Hearing Aid Accessories is one of the UK's leading online stores for Hearing Aid Accessories, we buy direct from the manufacturers meaning we get our products for as cheap as possible resulting in great savings for our customers!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

203 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent no fuss and fast service.

First time using and won’t be the last. Mom managed to break the received on her hearing aid which is an older model and I struggled to find a replacement. Hearing aid accessories had it in stock and delivered the next day. Quote from a well known high street hearing aid company was 3 times more expensive and would be a two week wait! It took me two minutes to fit using a sim ejector pin and saved me almost £50
Thank you team for your super speedy despatch and taking the pain out of hearing aid maintenance

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

Really happy with my Phonak Charging Case Combi 2. Working perfectly - much more reliable than the two Mini Chargers I had before and which I believe have now been discontinued. Prompt delivery and well packed. And thank you for all the help and good advice. I would recommend this company.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful service and great products

Wonderful service and great products. I’ve ordered a couple of times and always been pleased.
This time however it appears that my package was intercepted by some hungry rodents at Royal Mail who had eaten chunks of the Jiffy bag and the contents!

Charlie took on my case and dealt with the claim with Royal Mail. I received replacements very quickly, 10/10.

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience, fantastic product

Quick chat with online expert confirmed the correct product, it arrived quickly. Very simple to set up, less than 5 minutes and I was streaming TV audio to my hearing aids and the family could listen without the TV needing to be loud. Great product, would buy again, would recommend to friends

3 February 2023
Unprompted review
Rated 5 out of 5 stars

replacement tubing

I ordered some replacement hearing aid tubing having waited over two months for NHS with no response. order was dealt with quickly and I received within three days. the tubes were inexpensive and I found them easy to fit. 10/10 for quality, price and service.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

First class service and solutions

I was looking for a solution to combine my digital hearing aids with a TV solution. Lauren Mason at hearingaidaccessories helped me find a solution with their TV Connector offering. She also assisted with me get the VAT back on the product, as I qualify being a diabetic. She was very friendly and very helpful. The product arrived by courier as promised as was very easy to install and works perfectly. My whole experience with Hearingaidaccessories was superb and I highly recommend them. Great service, friendly people and competitive pricing. Thank you Lauren and hearing aidaccessories

31 March 2022
Unprompted review
Rated 1 out of 5 stars

My order never arrived

My order never arrived, also no email to confirm order or explaining where my order is. Will never order from here again!!!
*Edit* mistake was due to fault of Royal Mail and hearing aid accessories have dispatch a replacement order and refunded me the postal cost **

3 February 2022
Hearingaidaccessories logo

Reply from Hearingaidaccessories

Hi Leanne, Thank you for recently sending us your review, I am sorry your item did not arrive. I can confirm this was dispatched on 20th January via Royal Mail 1st Class postage. I have sent you a private message with your reference details and to also offer you a replacement order :). Looking forward to hearing from you. Regards Joy, Hearing Aid Accessories

Rated 5 out of 5 stars

Very good delivery service

Very good delivery service, the product was good quality unfortunately could not pair my hearing aids to the device contacted chatline they were very good. Returned and refunded immediately. Will use the company for other products again

1 February 2022
Rated 3 out of 5 stars

Receiver to uncomfortable to use until modified

The receiver for Phonak hearing aid arrived OK and was obviously cheaper than genuine OE unit from Boots but the little plastic tail that holds it in place in the ear was shorter and stiffer than the original and most uncomfortable the only solution was to remove the one from my old receiver and use that.

8 January 2022
Hearingaidaccessories logo

Reply from Hearingaidaccessories

Hi Tony, thank you for your review. To help put you at ease I can assure you our stock is genuine and supplied directly to our business from Phonak (Sonova UK), just the same as Boots hearing. I understand your new retention tail is stiffer than your old tail, this is because the tail is new. The tails flex to your ear shape and thus is stiff to begin with, and then softens over time. I hope this helps. Regards Joy, Hearing Aid Accessories

Rated 5 out of 5 stars

The part I requested was obsolete

The part I requested was obsolete, hearingaidacessories helped me find the new part and got it to me the next day. Back in business in 24 hours. Works perfectly. Good price too. Thanks very much.

3 January 2022

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